Planet Nissan

Whenever I come in, everyone at Planet Nissan is always helpful especially Alex. Even though I had an appointment scheduled later that day, Alex was more than accommodating to get me in earlier due to a sc helpful especially Alex. Even though I had an appointment scheduled later that day, Alex was more than accommodating to get me in earlier due to a schedule change. More

Just an overall well executed experience. Quick intake, faster than quoted oil change, nice savings on the three pack. My girlfriend’s car but I’m almost converted. Quick intake, faster than quoted oil change, nice savings on the three pack. My girlfriend’s car but I’m almost converted. More

Been long time customer with this dealership Have made several purchases with Ash Like him as my go to car guy several purchases with Ash Like him as my go to car guy More

Nice beautiful comfortable I am they have a Lotta space and I’m so happy and I’m so happy More

Told wait would be 1. 5 hours was there over 4 hours and didn't get done what I had initially asked. Also asked for quotes for future work - didn't happen. Dealer needs t 5 hours was there over 4 hours and didn't get done what I had initially asked. Also asked for quotes for future work - didn't happen. Dealer needs to have ability to make appointments online for the times they are closed (e.g.; weekend after hours on Saturday and Sunday for the following week appointments). More

Well its my first time going didn't know what to expect but I was impressed with a very friendly staff and Jason a good job my car was ready ahead of time thank you so much will be going back soon. but I was impressed with a very friendly staff and Jason a good job my car was ready ahead of time thank you so much will be going back soon. More

I didn’t have an appt but was seen rather quickly and car was done in estimated time given was done in estimated time given More

Car went in during June for an oil change. Nothing was mentioned about work needing done. This time when I take it in, I got a list of things needing attention that totaled about $2,000. I ask Nothing was mentioned about work needing done. This time when I take it in, I got a list of things needing attention that totaled about $2,000. I asked about why nothing was mentioned during my June visit, and the response I got from Alexander was that they were basically backed up in June and shorthanded. So then they didn't do their jobs when I brought it in in June? I've been driving a dangerous vehicle since then? It is either that they were negligent in June, or they are trying to rip me off now. There is no way my car has deteriorated that much in six months. I am very disappointed with this experience. Also, oil change package increased from $58 to $99!? What the heck. We also got a second opinion on the work needing done, and guess what? Not all of it was necessary. Shameful. More

Diego was wonderful, he made the experience less stressful. We are very happy with our purchase! stressful. We are very happy with our purchase! More

I stayed and waited for my car the whole time and never got any updates at all from my rep. The lady at the desk called me up when it was done and that was it. Nothing at all from the service guy overseein got any updates at all from my rep. The lady at the desk called me up when it was done and that was it. Nothing at all from the service guy overseeing it. Also, there isn't any complimentary water or snacks, just coffee. As much as you charge for regular maintenance and service, you could at least have free water and show that the customer does matter. More