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Planet Nissan

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
4.6
4,532 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,532 reviews

November 20, 2022

When booking an appointment the department offered prompt service. Also the staff the staff was courteous More

by MOKER625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Meckley, Art Reed
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Nov 28, 2022 -

Planet Nissan responded

Thank you for your review. We appreciate you letting us know how we are doing. Have a great day.

November 19, 2022

For the last 3 1/2 years that I had been coming to planet Nissan it’s been always a pleasure feel the different between Henderson and planet even the way customer service talk to their customers More

by jjjhdez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Rodas
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Nov 19, 2022 -

Planet Nissan responded

Thank you for your kind words. Our goal is a truly exceptional experience for our guests every time. We look forward to working with you in the future. Have a great day.

November 19, 2022

Excellent friendly service, I didn't have an appointment and they took care of my vehicle, and keep me up to date on my service progress. More

by THEORTEGATRIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory English
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Nov 19, 2022 -

Planet Nissan responded

Thank you for your review. We are happy that Cory was able to accommodate you without an appointment. We try our best to make sure everyone gets taken care of as quickly as possible. Thank you for your business.

November 18, 2022

Alex did great job! !! But for two weeks I’m coming twice ! First week for maintains and second for some sensors! Why they can’t find out still first time what’s the p More

by ARAMIS2
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 19, 2022 -

Planet Nissan responded

Thank you for your feedback. We’re sorry that it took two trips to find the problem for you, but we’re glad that it got solved. We look forward to working with you in the future.

November 17, 2022

Good service. Cory was very helpful, he kept me inform on my service progress. Happy with the service. More

by AR_JOSE180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
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Nov 19, 2022 -

Planet Nissan responded

Thank you for your feedback. We’re glad to hear that Cory took excellent care of you!

November 17, 2022

I have voiced my concerns a few times about the service that I received here at this location. A major concern of mine was about an outlet that I had under warranty that was not addressed. And now it’s on More

by JACKSON.BRANDON05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heath Marquardt, Ray Parker III
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Nov 19, 2022 -

Planet Nissan responded

We’re sorry to hear about your situation. We will be happy to look further into it for you.

Nov 19, 2022 -

JACKSON.BRANDON05 responded

Can someone please. I have done my part with communicating issues with this vehicle every time I bring it in. I always get the response of we cannot duplicate the issue. I am still having similar issues dated earlier when I purchased this vehicle. I have reached out to the new service guy and no response. If this my job I would be held accountable.

Dec 07, 2022 -

JACKSON.BRANDON05 responded

FYI..It’s been a little over two weeks and I no one reached out to me per this last response.

November 16, 2022

Very good personal answering all questions and getting the job done quick and effective manner More

by MSGPINTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jarred Meckley
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Nov 19, 2022 -

Planet Nissan responded

Thank you for taking the time to leave us a review. We appreciate your feedback and look forward to working with you again in the future.

November 16, 2022

I always have a great experience at this Nissan dealership. The staff is always friendly! More

by CROSSK96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD Finamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanson Keomaka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audie Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert McNeil, Frank Haverkamp, Heath Marquardt, Terron Lane, Jarred Meckley
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Nov 19, 2022 -

Planet Nissan responded

Thank you! We’re excited to hear that we are accomplishing our goal of a truly exceptional experience for our guests. We look forward to working with you again soon.

November 14, 2022

I made an appointment for Saturday at 7am the week previous. When I arrived at 6:50am I was told it would take about 90-120 minutes to change the oil, so I chose to stay and wait. Had I known it was More

by GRANDPAJEFFBOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ruben
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Nov 19, 2022 -

Planet Nissan responded

We’re sorry to hear that you weren’t happy with your experience in our service department. For future reference we also offer a shuttle if you don’t want to wait with us here at the dealership. We strive to give a accurate quote for the amount of time that work will take to complete. But we appreciate, you taking the time to let us know an area for improvement for us.

November 12, 2022

Whenever I come in, everyone at Planet Nissan is always helpful especially Alex. Even though I had an appointment scheduled later that day, Alex was more than accommodating to get me in earlier due to a sc More

by Pleatheal Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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Nov 19, 2022 -

Planet Nissan responded

We are glad to hear that Alex was able to accommodate the time change for your appointment. We appreciate your business and look forward to seeing you again soon.

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