
Planet Nissan
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Go now nissan Best dealership service ever experienced in 40 years of driving. Servicemen professional and friendly. Recommending Nissan to all my family and frie Best dealership service ever experienced in 40 years of driving. Servicemen professional and friendly. Recommending Nissan to all my family and friends Great service department Thanks guys More
Nice and easy Had a good selection of cars. The proses was nice and easy, the sale staff will work with you to get you the best deals Had a good selection of cars. The proses was nice and easy, the sale staff will work with you to get you the best deals More
Oil Change Had tire problem & some noise when going over bumps, everything completed & suspension checked. Tim did his usual excellent service explanation. L Had tire problem & some noise when going over bumps, everything completed & suspension checked. Tim did his usual excellent service explanation. Love your new coffee machine in waiting area. More
Great Service Department Made an appointment. Arrived on time. In and out in one hour. Car was given a free car wash. Vehicle was like new. Excellent service. Amazing !! Made an appointment. Arrived on time. In and out in one hour. Car was given a free car wash. Vehicle was like new. Excellent service. Amazing !! More
Vehicle Maintenance Service My Altima went in for a 30K maintenance service and replacement of a loose passenger door handle. Estimate time was 4 hours and the job was finished b My Altima went in for a 30K maintenance service and replacement of a loose passenger door handle. Estimate time was 4 hours and the job was finished before 3 1/2 hours. The price was reasonable since I got a discount on the total service performed. The car wash was included at no charge. I feel comfortable and confident when I bring my Altima for service at this facility. The customer and maintenance service is excellent. I get my money's worth. I am retired and spent over 45 years in the customer service field. Tony Thomas, the service rep took very good care of me. When I return for maintenance again, I will see Tony. More
Received a fair deal. I worked with John in finding the right car for me. He worked very hard in finding just the right one and listened to my needs. John is very likable I worked with John in finding the right car for me. He worked very hard in finding just the right one and listened to my needs. John is very likable, and easy to work with. The reason I gave only 4 stars is because John stated that I would have unlimited car washes and unlimited oil changes for as long as I had the car. Turned out not to be true. He also said I would have bumper to bumper coverage even transmission fluid changes Not true!! I am not calling John a liar, maybe he needs better training???? Other than that, I feel I received a good deal on the car and the finance manager was very nice. More
Efficient Friendly They do not suggest service that is not needed. Service. The service is completed in a timely fashion. I very much appreciate the free car wash. They do not suggest service that is not needed. Service. The service is completed in a timely fashion. I very much appreciate the free car wash. More
Hergi Hergie was the best salesman I've spoken to. He knew exactly what kind of financial position I was in as a young adult and took very great care of me. Hergie was the best salesman I've spoken to. He knew exactly what kind of financial position I was in as a young adult and took very great care of me. He put me in the best possible car. More
Worst experience ever - Ole time Vegas Rippoff Unfortunate that one star is the lowest rating available. as ZERO would be far more appropriate. RUN!! - Don't walk away from this extremely dishonest Unfortunate that one star is the lowest rating available. as ZERO would be far more appropriate. RUN!! - Don't walk away from this extremely dishonest dealership. Don't buy a car here, and for God's sake don't use their service department. Every interaction with this place I was told one thing and then something else after the fact. I called this location for a minor repair of a plastic motor shield that goes under the motor. When I called, the service agent told me the parts would be $150, but just in case, come in for an estimate. I did, all of a sudden the parts were $480. I wanted it fixed so I went ahead and the service rep that we should order them. He told me the repair would take an hour to an hour and a half and the installation charge would be $100 to $150 and take about an hour to an hour and a half Got to the parts department, and the parts guy said, "What do you need?". The whole point of going for the estimate was to have them tell me.... I'm not a mechanic. Zero communication between the service and parts department. The parts guy said the parts would be in the next day and they would call to schedule the service. Five days later, when I had heard nothing, I called them and the parts had been sitting there. I went to schedule the repair, and the agent on the phone set the appointment and mentioned the service charge would be $380 dollars. What?????? I went in for a quote and the service rep wrote nothing down, put nothing in the computer. Took a half an hour to get it straightened out. Arrived the next day on time for the appointment, and the finished FIVE AND A HALF HOURS LATER. "Gee, it was busy" was all they had to day. Didn't seem to care a bit that I had a major surgery in the morning the next day and the extra three and a half hours I was stranded in the dealership waiting completely robbed me of the time I had left to take care of major issues that I needed to complete before the surgery. Their general attitude was "gee, too bad, so sad". When the car came out, there half of the promised repair had not been completed. By that time I had to leave so had then note the problem on the invoice, which they did, along with verbal promises to fix it when I recovered from the surgery. Finally got there today, and all the service department management was tied up with a warranty audit.... whatever that is. Whatever it is, it was clearly more important to their management than CUSTOMER SERVICE, so I instead got to talk to the "shop foreman", who refused to honor any of the commitments they had made to me. "Too bad, so sad........" should be the motto of this agency, and hung next to the other which should be : "Take as much money from the sucker ('err customer) as you can, even if you have to lie to get it, and then do as little as possible as smugly and dismissively as you can. AGAIN, RUN, DON'T WALK AWAY FROM THIS DEALERSHIP!!!!. Don't buy a car or do service with them. In my opinion, this place represents the worst of Las Vegas and clearly has the old style "MOB" mentality of separate the suckers from their money. More
Great customer service! Ken is the best!!! He always works with my busy schedule to make sure I'm in and out a quick as possible. Thanks Ken Ken is the best!!! He always works with my busy schedule to make sure I'm in and out a quick as possible. Thanks Ken More