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Planet Nissan

Las Vegas, NV

4.6
4,357 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,357 reviews

September 01, 2017

Annual routine mileage, check up. They were thorough, plus they noticed that my blades on the windshield well worn out. Call me and we placed them. I recommend this dealership There c More

by Carl's rental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Blankmeyer
August 12, 2017

I agree. Kevin was great! One of the easiest and most pleasant car purchases that I have made in a long time and I have bought and leased a lot of cars over the years. Kevin Kr More

by RetailSys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Krisher
August 02, 2017

Best salesmen!! He was very professional and willing to answer any of my questions. I got a good offer for my trade in and a fair price for my new car. More

by Deborah Romo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Cruz
June 30, 2017

Kevin was great! First time buying a car and Kevin made the process pretty easy ! Got a really good price and left feeling happy ! Thanks for your help Kevin! More

by Kdthair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Krisher
June 27, 2017

They refused to fix a recall issue and a warranty problem. I never leave reviews but I was treated so poorly I have to share my experience. I originally brought my van into planet nissan for an overdrive probl More

by ggates2531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Curlee
Jul 12, 2017 -

Planet Nissan responded

We understand your frustration, but as we explained to you, it is out of our hands. Unfortunately, the pool acid that had spilled throughout your vehicle caused the majority of the damage. We contacted Nissan and asked them to have a look at the car. They concluded that the warranty is voided due to "outside influences" which was the pool acid damage. We do not have control over their decision. Additionally, it became a safety risk for our technicians to work on the vehicle as they were burning themselves because of the acid. We empathize with the rough spot this puts you in, but unfortunately, we cannot complete warranty work when Nissan Motor America has voided your warranty. Should you want to discuss this further or see if we can remedy it in some other way, please contact Brittany Madsen our customer relations manager at 678.827.2959.

Jul 16, 2017 -

ggates2531 responded

Thank you so much for responding Brittany. But please next time do a little research on Muriatic acid and its effects and dangers before adding that in your response. Im pretty sure you got that straight from Tim. Pool acid was not spilled throughout the vehicle, a very small amount was spilled in the back of truck months before I brought the van in to you guys to look at. The fumes from muriatic acid will render a person unconscious or possibly kill them in an enclosed area. So Somehow I was able to drive a vehicle daily for months and avoid any damage or burns but your technicians were being burned from a liquid that was spilled in the back of my van months ago. The only way muriatic acid will burn someone is if they come in direct contact with it and that wasn`t the case because if it was why did your techs not complain of this the other 3 times they worked on my vehicle trying to diagnose the problem? Was it a safety hazard then? Bottom line Im the only one that was put at risk by driving an unsafe vehicle. All I asked was the vehicle be returned to me in the condition that it was in before I brought it in to planet Nissan. I contacted Nissan consumer affairs and was advised to get a second opinion. They sent me to Auto Nation Nissan located at 5800 W. Sahara. Within hours they told me what the problem was ordered the parts and my vehicle is now back in my possession all repaired. No technicians were burned, no hassle and no money out of my pocket, warranty covered. Tim Curlee and planet Nissan are horrible he did everything in his power to inconvenience me and had no regard for customer safety.I will drive the extra miles to Auto nation from here on out and highly recommend anyone reading this to do the same. No more frustration thanks to Blake and the team at AUTO NATION NISSAN. 5800 W. SAHARA 702-570-1013. P.S. Brittany as a customer relation manager I find it highly disturbing that you or a colleague would post this without first contacting myself to hear my side of the story, but instead you conjure up a story about people getting burned when you know that's not the truth, very irresponsible as a manager.

June 19, 2017

I am Kosher thus far Heath has been working with me since day one of getting my car off the lot. He has been like a hair dresser for me Listening to my jorneys and adventu More

by Kddy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Marquardt
Jun 20, 2017 -

Planet Nissan responded

Thanks for the kind words about Heath! We're glad you've had such a great experience with him so far. Hopefully we can soon change that rating to a 5 star one!

June 16, 2017

AMAZING DEALERSHIP After a very annoying experience over at the Sahara Nissan dealer, I found the car I was looking for (Nissan xterra) on car guru that was located at c More

by Xterra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kamren Syed, Kevin Krisher
Jun 20, 2017 -

Planet Nissan responded

We aim to make every experience at our dealership a comfortable and stress free one, so we're glad we were able to do that for you! We hope to see you again in the future for any of your automotive needs. :)

June 16, 2017

Great Service Heath was a great help when I went to go get my car serviced. He was nice and was a very pleasant man to be around while he styled everything for my c More

by Noshow45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heath Marquardt
Jun 20, 2017 -

Planet Nissan responded

Heath is pretty awesome! Thank you for the stellar review and kind words about Heath. We look forward to seeing you again!

June 04, 2017

Great customer service especially to Fue, Micah and George who attend to our needs. They explained it well, reponded and catered to our demands very well. Though we were the More

by XOXO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fue Moua , George Psenicnik, Micah Fernandez
Jun 20, 2017 -

Planet Nissan responded

Hey there! Thanks for the great review of our dealership and our staff. We will try our best to improve the quality of our bathroom by the next time you visit :)

May 14, 2017

Best salesman I have ever had! Mike was a god sent! He made the buying experience hassle free and honest. I will make sure to send all of my friends and family to come to planet Nis More

by Huffpreston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2017 -

Planet Nissan responded

Thanks for the shoutout....we think Mike is a keeper :) Hope you are loving your new Nissan. Feel free to snap a selfie with you and your new ride and post it on the Planet Nissan Facebook page.

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