Planet Nissan

Heath was super helpful! This was by far the best experience I have ever had trying to service my car at a dealership. The staff was super helpful, the costs were very reasona This was by far the best experience I have ever had trying to service my car at a dealership. The staff was super helpful, the costs were very reasonable, and it was all done so quickly. I appreciate your help one and all. More

I have more to say about Heath, my service advisor, than the dealership per se. Heath always schedules my visits at a time convenient for me. He is efficient yet very friendly!! He keeps me updated on the the dealership per se. Heath always schedules my visits at a time convenient for me. He is efficient yet very friendly!! He keeps me updated on the progress of my vehicle being serviced. When I have questions, he either knows the answer or researches them until he has an answer for me. PLEASE STOP HAVING SOMEONE APPROACH ME WHEN I BRING IN MY ROGUE ASKING TO TRADE IT IN. IT HAPPENS EVERY TIME. DO NOT DING THIS PERSON ON THIS RATING AS IM SURE ITS PART OF THE JOB DESCRIPTION. IM PRETTY SURE ILL KNOW WHEN ITS TIME TO TRADE. More

Every time I deal with Jose my experience is amazing! He is definitely an asset to you company. I will be a customer with Planet Nissan as long as he is an employee. is definitely an asset to you company. I will be a customer with Planet Nissan as long as he is an employee. More

Always friendly and courteous staff, clean establishment and there is coffee available (which I needed). I was told it would take 1 hour and 45 minutes for my oil change and to check over the recall on my v and there is coffee available (which I needed). I was told it would take 1 hour and 45 minutes for my oil change and to check over the recall on my vehicle, and it took exactly that. Heath has been my go to person for years and I trust him. More

Overall a good experience, however I drove two hours to Overall a good experience, however I drove two hours to look at a specific model that your Nissan dealer had advertised. Only to find that the ad ph Overall a good experience, however I drove two hours to look at a specific model that your Nissan dealer had advertised. Only to find that the ad photo did not match the actual vehicle On the lot, no tow hitch.. 😡😕 Overall a very good experience, Geneeve and George did a terrific job. More

Worked out beautifully Ken is always a pleasure to work with. He ordered the parts I needed, contacted me swiftly via text, and got me up and running again quickly. He is gr Ken is always a pleasure to work with. He ordered the parts I needed, contacted me swiftly via text, and got me up and running again quickly. He is great at customer service. More

Went in for a few problems, nothing major, and service. Heath was great and understanding when I wanted to push off one of the services due to budgetary reasons. Service fixed the problems and then found Heath was great and understanding when I wanted to push off one of the services due to budgetary reasons. Service fixed the problems and then found a new issue that I didn’t even know about yet. Kudos to them! The star of the show is their shuttle driver. He was super awesome. Even gave me his cell number so I could contact him when I was ready to come back to the dealer. It’s annoying to have mechanical issues with a new car, but it helps when the team makes it as easy as possible to drop off and pick up. More

Great! They went above and beyond to tell me what needed to fixed now and what could wait. Easy program that allowed me to approve or decline whatever I want They went above and beyond to tell me what needed to fixed now and what could wait. Easy program that allowed me to approve or decline whatever I wanted so I knew it was within my budget. More

New car in the shop for parts now going to be 3 weeks I use my car for business no car no work yes I have a rental but I had to sign that I would not use for Uber not a happy camper use my car for business no car no work yes I have a rental but I had to sign that I would not use for Uber not a happy camper More

I can always count on a seamless experience when I get service through Ken in the service department. He sends me text updates and puts me in a rental when necessary. He's awesome! service through Ken in the service department. He sends me text updates and puts me in a rental when necessary. He's awesome! More