Planet Nissan

Enjoyable experience Had a recall issue discovered at a different dealer. Was able to schedule the service painlessly and drop off without a problem. I was communicated wi Had a recall issue discovered at a different dealer. Was able to schedule the service painlessly and drop off without a problem. I was communicated with throughout theprocess. More

Great staff friendly knowledgeable nice showroom great place to get a great price on your car or truck service department has great friendly staff and knowledgeable place to get a great price on your car or truck service department has great friendly staff and knowledgeable More

Awesome team! Great personnel very pleased, Felipe and Charles were very helpful and knowledgeable. I will recommend this dealership to family and friends for their Great personnel very pleased, Felipe and Charles were very helpful and knowledgeable. I will recommend this dealership to family and friends for their next purchase. More

I am a loyal nissan owner/ buyer. I've always been extremely satisfied with both the vehicles I've purchased and the service provided by the staff. That changed with this last purchase. After signing extremely satisfied with both the vehicles I've purchased and the service provided by the staff. That changed with this last purchase. After signing my deal and driving away happy, i was contacted a week later only to be told that i had to come in and sign a new contract with different APR and higher monthly payments. I returned with full intent on returning the car, but after some persistence on their part and my sales guy using his "status" to bring the payments back to my original deal, i decided to proceed with the deal. My APR went up 2 points but was told THAT WAS THE ONLY THING that was changing. During the signing of my new contracts. I was focused on listening to payment amounts and APR so when the finance guy went over my first payment due date, it didn't really click. I was originally given 3 months of no payments. That went out the window. It wasn't until later that i recalled our conversation and checked the contract. It's on me for not listening and noticing, but they definitely pulled a fast one on me. Finance guy went as far as distracting me with hockey talk (i was wearing a Golden Knights t-shirt). This experience has left a very bad taste in my mouth. I was so excited about my new vehicle and that was eclipsed by this new contract and the shady change in my first due date. Had they told me about it and said that was to make up the difference in monthly payment amount... cool... but to snake it in their, was very dishonest. I called my sales guy and told him about the mistake and he told me, "oh i know what he did (the finance guy). Give me until tomorrow, I'll get it fixed for you. Ima hook you up". After multiple texts the next day, he finally called me and said, "look man, i did this and that for you, i can't do the 90 days no payments". He said he did "this and that" for me... you mean honor our original contract?? Lucky me! My wife and I are done buying from Nissan. They have sold 7 cars to us and family. No issues ever before, but it only took 1 incident of dishonesty to lose us as customers forever. More

Great Expectations Jarred kept me informed on the progress of the service of my vehicle. Everything worked out as expected and was preformed to my satisfaction as usual. Jarred kept me informed on the progress of the service of my vehicle. Everything worked out as expected and was preformed to my satisfaction as usual. Great personnel, very pleased! More

They lied to me and sold me stuff I don't need. They also don't tell or educate me on what I needed. I am pissed and will never use this dealership. don't tell or educate me on what I needed. I am pissed and will never use this dealership. More

Everyone was very professional and friendly. I was there for over two hours and everyone treated very well I was very happy with the attitude and attention I received for over two hours and everyone treated very well I was very happy with the attitude and attention I received More

I needed a car in 2017 and my son took me here. The salesman was very pleasant, didn't push, and respected what i was looking for! This made my experience a pleasant one! Now i take my car there for se salesman was very pleasant, didn't push, and respected what i was looking for! This made my experience a pleasant one! Now i take my car there for service because i feel they do a conscientious job! If anyone knows Nissan, its gotta be this place! Service here beats the others! More

Service during COVID-19 was understandably slow Did an oil change in May 2020 during COVID-19. Service was short-handed and consequently slow but they still got my oil change done in a quicker time Did an oil change in May 2020 during COVID-19. Service was short-handed and consequently slow but they still got my oil change done in a quicker time frame than they originally told me so good job. More

my expectations Everything worked out as expected and was preformed to my satisfaction as usual. Been a while and thought the distancing worked out and was surprise Everything worked out as expected and was preformed to my satisfaction as usual. Been a while and thought the distancing worked out and was surprised the show room was devoid of vehicles. More