Planet Nissan

Service for my 2017 nissan Always great Service working with Jarrad he is very knowledgeable, courteous, and friendly. he doesn't keep my car all day. I get my car back in a ti Always great Service working with Jarrad he is very knowledgeable, courteous, and friendly. he doesn't keep my car all day. I get my car back in a timely manner. More

Ken was great as usual but a 3 to 4 hr wait for an oil change seemed very long even with an appointment. thk you change seemed very long even with an appointment. thk you More

Always prompt and on time or early with service on vehicle .we have 3 Nissan vehicles and we only use planet Nissan and service rep. Jared vehicle .we have 3 Nissan vehicles and we only use planet Nissan and service rep. Jared More

The "service" I received from Jarred Meckley at the Nissan dealership in Centennial Las Vegas on June 16, 2020, was the worst customer experience I've had since I bought my first Nissan years ago. Nissan dealership in Centennial Las Vegas on June 16, 2020, was the worst customer experience I've had since I bought my first Nissan years ago. The derogatory treatment I received from this employee and his lousy customer service do not agree at all with your goal statement of “quality and customer satisfaction are our primary goals”. On your website you promote customer incentives such as discounts on services that I wanted to use for the oil change service for my 2011 Nissan Altima vehicle. However, when I informed your employee about this option, he rudely asked me that he needed to see the printed discount voucher. I informed him that I had the voucher in electronic form on my cell phone and I showed it to him, before which he repeated out loud that it did not work. Your employee showed no interest in offering any other alternative to meet my request as a dealer customer and continued with his derogatory treatment. Then he let me know that the complimentary car wash I've always received was not possible right now. I sincerely request you remind your employee Meckley of the statement Nissan Corporation has for their customers and to honor the offers you post on your website. I have maintained my loyalty to the Nissan Centennial Las Vegas dealership and recommended it to my family and friends but I think now this perspective could change if you keep employees like Meckley discrediting your brand. I expect an answer to this complaint. Kind regards Hernando Amaya hanews2001@gmail.com More

Great Service Great service was very friendly, nice and helped me find the perfect car for my family and I. Thank you so much for your help. Great service was very friendly, nice and helped me find the perfect car for my family and I. Thank you so much for your help. More

Friendly with Good Service Jarred was helpful and made my experience quick and easy. He was friendly and made sure that I understood the bill. It took 3 hours to get my car serv Jarred was helpful and made my experience quick and easy. He was friendly and made sure that I understood the bill. It took 3 hours to get my car serviced but I know they were short-staffed. More

Love this place always buy my cars from here. Salesman Lee is great and Heath in service is awesome very quick and efficient work. Always kept me updated Lee is great and Heath in service is awesome very quick and efficient work. Always kept me updated More

Service was good. Disappointed that my truck wasn’t cleaned. I think it’s better to get a call after you get your text quote. So they can review it. cleaned. I think it’s better to get a call after you get your text quote. So they can review it. More

Experience with this dealership was unlike any I’ve had buying a car. They were super efficient and I was in and out within a couple of hours. buying a car. They were super efficient and I was in and out within a couple of hours. More

Lee was wonderful! He was very friendly, professional, helpful, and knowledgeable. He was able to help us get our new car that was both perfect for our needs and budget. I would definitely ask for Lee if helpful, and knowledgeable. He was able to help us get our new car that was both perfect for our needs and budget. I would definitely ask for Lee if you need help getting into a new car. We love our new car! More