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Planet Nissan

Las Vegas, NV

Overview
Employees
Reviews
Vehicles
4.6
4,589 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,589 reviews

July 02, 2024

I was not real impressed with this dealership. Here's why...I had a 21:30 pm appointment for an oil change and a tire rotation. I got my car back at 3:15 pm that day. That long for an oil change?? More

by JOE@W7LAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 13, 2024 -

Planet Nissan responded

We apologize for the inconvenience. Please contact us so we can understand and rectify the situation.

July 01, 2024

Good service and accommodating . Staff is nice and friendly . They understand the situation .. easy to approach More

by V_JUNTILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia , Jenna, Zack , Donovan
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Jul 04, 2024 -

Planet Nissan responded

Thank you for your review! We appreciate you taking the time out of your day to mention how nice and friendly our staff is. We are looking forward to a long relationship of caring for you and your vehicles!

July 01, 2024

I love being part of the nissan family if my service advisor was gone id probably use a different location More

by MZQUEEN702
Recommend Dealer
Yes
Employees Worked With
Marvin Felix
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KEN IS THE ONLY PERSON AT PLANET NISSAN I PREFER TO SEE
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Jul 04, 2024 -

Planet Nissan responded

We love that you love being part of the Planet Nissan family. Ken is definitely one of our top service advisors. We greatly appreciate all of his hard work as well as the level of professionalism and customer service that he provides our customers. Thank you for letting us know how much you appreciate working with him!

June 30, 2024

Outstanding professionalism displayed by Nick and GSM Ash. Will definitely refer friends to this dealership. More

by JENSEN101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick and Ash
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Jul 04, 2024 -

Planet Nissan responded

Wow, what a fantastic review! We're delighted to hear that you had a positive experience with us. Providing exceptional service to our customers is what we strive for, and we're thrilled that Nick and Ash hit the mark with you. Thank you for choosing Planet Nissan! Also, please keep in mind that we offer a $200 referral bonus for any one that you send our way that purchases a vehicle! Even better you can refer as many people as you'd like, no limit!

June 30, 2024

Ruben was very helpful and kind he is an asset to your team And company. More

by LIZ93JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
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Jul 04, 2024 -

Planet Nissan responded

Liz, Thank you for your kind words, ! We're thrilled to hear you had a great experience with our service team. Safe travels

June 30, 2024

Service department is over priced for work being done on a 2019 Sentra. I went in for a light to be reset and was over charged More

by SMITH.TYLER.JORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fotie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 13, 2024 -

Planet Nissan responded

We strive for excellence and regret falling short of your expectations. Let's work together to resolve this.

June 30, 2024

Than you I have no words to say just thank you for service you done More

by MRS.NEREIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
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Jul 04, 2024 -

Planet Nissan responded

Mrs. Nereida, WOW thank you for this great review. Thank YOU for being part of the Planet Nissan family and choosing to do business with us!

June 29, 2024

Excellent! !!!! I am very pleased with my service person, Reuben Flores. I am also happy that they did a thorough job of checking my vehicle out for any problems More

by Mez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reuben Flores
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Jul 04, 2024 -

Planet Nissan responded

Mez, It's wonderful to know you had a pleasant experience. We are glad to know that you were pleased with Reuben and his level of service provided. Our team always strives for excellence.

June 29, 2024

Carlos Martinez went above and beyond to help me find the perfect car. Brock in parts was also excellent and made me some keys and r ply how they worked and helped me test them out. The cashier was so frien More

by JOYSANT1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ash Hassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock was excellent
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Jul 04, 2024 -

Planet Nissan responded

Thank you for your review! We're delighted you had a great experience with our staff. We appreciate you letting us know how Carlos worked so hard to help you find the perfect vehicle. Also thank you for shouting out Brock and all he did as well. Welcome to the Planet Nissan family! Enjoy your new ride!

June 29, 2024

They are usually upfront about the time frame in which the wait will be and very professional in my opinion. They will also schedule you in on the fly all and all 1-10 I’d give them a HIGH 8 close to 9 More

by BABYCHEF43357.RH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonya is who I always end up with and she is always on point upfront informative and quick if she does happen to go to lunch and forgets about you when you show her your face she doesn’t stop until you’re outta thereSHE ACTUALLY NEEDS A RAISE
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Jul 04, 2024 -

Planet Nissan responded

Thank you for your support. We look forward to serving you again. Thank you for mentions Sonia and what a great job she is doing. I will definitely let her managers know!

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