Planet Nissan

I was unimpressed with the service. Unlike dealerships I’ve been to in this past, this one did not explain what they were doing to my car and left me in the waiting room for nearly 3 hours with no update. I’ve been to in this past, this one did not explain what they were doing to my car and left me in the waiting room for nearly 3 hours with no update. Later that night my air pressure on my tires were low despite that being something they should have checked when i went in saying that they did a tire rotation. More

Purchased a new vehicle from Planet Nissan and my experience was fantastic. Everyone at the dealership was friendly and made me feel welcome. I was able to work out most of the deal online and the wh experience was fantastic. Everyone at the dealership was friendly and made me feel welcome. I was able to work out most of the deal online and the whole buying process went smoothly. Thank you! More

10/19/2020 I brought my Nissan Frontier in because the engine light when on. Employee that helped me was professional and informative. I mentioned I received a mailer from Nissan recommending 90,000 mil engine light when on. Employee that helped me was professional and informative. I mentioned I received a mailer from Nissan recommending 90,000 miles service and I ask about the 15% off on any service. I was told I'd be taken care of. I left my truck and about an hour later I received a call. The guy helping me said that a repair would be needed. The repair and service maintenance would cost $2,800. It was explained that the repair needs happen as a safety precaution especially if I plan to travel and the service maintenance is well over due. I agreed to the repair and service needed. I picked up my truck and notice that there's still a light on the dashboard, not the engine light but another light. I called guy and I was told to bring my truck in so I did and the technician said that it's nothing concerning and I would be safe to drive. I also asked the guy why I didn't receive the 15% off and was told that the parts and service didn't qualify. That was a bit concerning that I wasn't honored the discount at all. The mailer did say savings on any service. I should have gotten some sort of discount. I spent nearly $2,800. What's the purpose of the mailer I got that came from Planet Nissan when it cannot be honored. When you inspect you inspect... the other light was obvious and who am I to know it's not related to the check engine light. I was not completely satisfied. I don't feel safe driving my truck knowing that there are still problems. I plan to go to a different dealership in the future for any service. Consider reporting a complaint through the BBB. Thanks! More

Everyone was very nice and the service went well. They emailed us with all the possible service items. And we selected the issues we wanted fixed at this time. emailed us with all the possible service items. And we selected the issues we wanted fixed at this time. More

I always have a good experience at Planet Nissan. Everyone there are very professional and knowledgeable of any question you have, specially José Rosales who gives a great service and anything you ne Everyone there are very professional and knowledgeable of any question you have, specially José Rosales who gives a great service and anything you need he’ll help, care and attention for the clients’ need. I take my car there eve. when it’s time for my service More

THE BEST SERVICE IN LAS VEGASTHE BEST SALES PEOPLE, THE BEST SERVICE IN LAS VEGAS THE BEST SALES PEOPLE, ESPECIALLY, LEE I WILL HIGHLY RECOMMEND PLANET NISSAN TO MY FRIENDS. TWO OF MY FRIENDS ALREADY THE BEST SERVICE IN LAS VEGAS THE BEST SALES PEOPLE, ESPECIALLY, LEE I WILL HIGHLY RECOMMEND PLANET NISSAN TO MY FRIENDS. TWO OF MY FRIENDS ALREADY BOUGHT CARS HERE. More

Service department VERY unprofessional. Had appointment, when arrived was told would be about 3 HOURS. ended being almost 4. Only a tore rotation and air filter in electric car Gave me excuse about limi when arrived was told would be about 3 HOURS. ended being almost 4. Only a tore rotation and air filter in electric car Gave me excuse about limited staff....shouldn't make more appointments than staff can handle. I have a lease and was told I had to have service there to keep warranty intact. That is a LIE More

I was very pleased with the service that I received at Planet Nissan. The purchase of a car is different for everyone. They listened and meant my needs so that the car purchase could fit in my budget. Planet Nissan. The purchase of a car is different for everyone. They listened and meant my needs so that the car purchase could fit in my budget. More

Had a much better experience then 11 yrs ago. The 3 people I delta with your thoughtful, helpful and thankfully not pushy and were very patient people I delta with your thoughtful, helpful and thankfully not pushy and were very patient More

Service was excellent with Alexander. Abided with protocols set for covid. Everything was precise and clear with the services. Will be returning with him when services are needed protocols set for covid. Everything was precise and clear with the services. Will be returning with him when services are needed More