Planet Nissan

Thanks Nissan for helping me . . service was fast , and the response trough text message was very good. Happy holidays to the Nissan team . . service was fast , and the response trough text message was very good. Happy holidays to the Nissan team . More

Bought my 2025 nissan sentra from planet nissan in October 2025 with 6 miles on it. The driving test had an issue where a malfunction for the cruise control popped up on the screen and persisted thro October 2025 with 6 miles on it. The driving test had an issue where a malfunction for the cruise control popped up on the screen and persisted through the drive and the cruise control did not work. They switched it with a new one, same miles same everything just different VIN. I drive off the lot with the replacement one and within 10 minutes, that same malfunction popped up and the cruise control does not work. Since October 3rd, I have had to sit in their lobby for 3 plus hours twice while they replaced the supposed parts that fix the issue, and after the 2nd time driving it off the lot and it didn't work, I took it back on the same day and they gave me a loaner while they tried fixing it. It has been nearly a month since I dropped it off, a brand new 2025 6 mile odometer vehicle that I have continued to pay for monthly and haven't gotten a single update even though I call. This is by far the worst experience I have ever had at a dealership and they have done nothing but ask me to update them on the mileage of the loaner so they can update the loaner agreement. This is not how you treat brand new customers because this leaves a lasting impression when it's time to get a new car. More

My service man Ryan Z. Is awesome 👌 he is always so welcoming and very considerate. He is always smiling and very friendly. Thank you Ryan for always taking care of me wh Is awesome 👌 he is always so welcoming and very considerate. He is always smiling and very friendly. Thank you Ryan for always taking care of me whenever I come there to service my car. Keep up the great work and positive attitude 👍🏻 😀 More

Service Representative was very good at communicating with me about what my vehicle needed. After going over my vehicle, she worked with me to select what was to be done. with me about what my vehicle needed. After going over my vehicle, she worked with me to select what was to be done. More

Friendly folks at planet Nissan. Thank you for your help Alex and handling the problem I had. Thank you for your help Alex and handling the problem I had. More

I love that the Sales folks didn't pounce on me the moment I drove up. My Sales guy Daniel was great, but I did arrive already knowing the exact vehicle I wanted. I didn't give 5 stars due to the Finan moment I drove up. My Sales guy Daniel was great, but I did arrive already knowing the exact vehicle I wanted. I didn't give 5 stars due to the Finance guys. I came in pre-approved, but they still re-financed me. We were able to undo it, so all good in the end. More

My sales rep was vary good by explaining everything and was vary helpful in keeping everything easy. was vary helpful in keeping everything easy. More

Almost immediate attention, very good wait time, and while you wait Nissan provides excellent amenities such as coffee, a snack machine, free water, television and Wi-Fi at no extra cost; truly excellen while you wait Nissan provides excellent amenities such as coffee, a snack machine, free water, television and Wi-Fi at no extra cost; truly excellent service More

Alex was my service provider and he was excellent. Only issue is my heater still does not work so I’m bringing my car back this week. Only issue is my heater still does not work so I’m bringing my car back this week. More

Service Representative was helpful. Staff was very attentive due to me being handicap. We discuss other service options for my car. Staff was very attentive due to me being handicap. We discuss other service options for my car. More