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Planet Nissan

Las Vegas, NV

4.6
4,588 Reviews
#1 in Nevada, #1 In the West, #1 For a Reason" Planet Nissan is the #1 Nissan Dealership in Nevada and on the West Coast. We pride ourselves on this reputation. It is our stated policy to treat every vistor as an honored guest in our home everyday, everytime, without fail, No Exceptions!
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5850 Centennial Center Blvd

Las Vegas, NV

89149

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Showing 4,588 reviews

August 03, 2024

A few days ago, the battery of my Nissan Sentra, which was 32 days old at the time, just died. There was no reason why. After AAA jumped it, I drove straight to Planet Nissan Centennial, and the service d More

by lucy4203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Aug 12, 2024 -

Planet Nissan responded

We appreciate your feedback and your business here at Planet Nissan. Glad we were able to assist you!

August 03, 2024

It’s fine but I do t have enough money to complete the service it’s kind expensive for me 🤷🏻‍♀️ More

by SILESGONZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey August
Aug 12, 2024 -

Planet Nissan responded

We're here for you anytime!

August 03, 2024

Nothing spectacular, just a basic dealership service area. Customer Service was lacking from everyone from the guy who greeted me, to my Service Advisor and the Cashier. The young kid who brought me my More

by BILL_BOLLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 12, 2024 -

Planet Nissan responded

Your feedback is valuable to us. We're committed to improving based on your concerns.

August 02, 2024

VERY ACCOMADATING. HAD A FEW PROBLEMS BUT THEY WERE PROMPLY TAKEN CARE OF. MIKE WAS THE BEST. More

by ecincotta1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary VanNess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Bata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Planet Nissan responded

It's always great to hear from satisfied customers like you at Planet Nissan – thank you!

August 01, 2024

Nino & Tye was very cooperative with what I wanted , love the New Frontier, more HP than Toyota Tacoma More

by DARRELLHIVELY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino & Tye
Aug 12, 2024 -

Planet Nissan responded

Darrell congratulations on your new Frontier! Thank you for your kind words! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority.

August 01, 2024

I had bad experince with customer service, they need have more comunication with the customer More

by NAVARRETE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Fotie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonia Juarez, Stacey August
Aug 12, 2024 -

Planet Nissan responded

We apologize for any frustration caused. Please contact us so we can work towards a resolution.

August 01, 2024

Just great service gave me a ETA and was well under that TAT so thank you More

by JUNGAH8012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sonia
Aug 12, 2024 -

Planet Nissan responded

Your satisfaction is our goal! Glad we could make your experience with us time efficient and enjoyable.

July 31, 2024

Upon having an appointment time, it still took over four hours to install a simple car battery. The most disappointing factor was that upon checking on the online status of my vehicle it said the same thing More

by SEAN_MCCOLLOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruben Flores
Aug 08, 2024 -

Planet Nissan responded

Your satisfaction is important to us. Please contact us to discuss your experience. (702) 425-8141

July 31, 2024

Overall, service department did a good job. However, I offer criticism on 2 points: 1) it took several minutes for anyone to acknowledge my presence upon arrival, and 2) I had to request a prin More

by ticl41980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 12, 2024 -

Planet Nissan responded

Your feedback is valuable to us. We're committed to improving based on your concerns. Thank you for letting us know about this.

July 31, 2024

Overall, service department did a good job. However, 2 points to consider: 1) I had to wait several minutes before I could get anyone to acknowledge my presence, and 2) I had to ask for a print More

by ticl41980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Aug 12, 2024 -

Planet Nissan responded

Your feedback is valuable to us. We're committed to improving based on your concerns. Thank you for letting us know about this.

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