Planet Nissan

Jason was amazing! He was professional and efficient. He took great care of my truck and made sure everything was spit spot! Top notch service! He was professional and efficient. He took great care of my truck and made sure everything was spit spot! Top notch service! More

This is our 3rd vehicle purchased at Planet Nissan. Service has always been excellent! We had a great experience with Jimmy on the sales team. He helped us find exactly what we were looking for! Service has always been excellent! We had a great experience with Jimmy on the sales team. He helped us find exactly what we were looking for! More

The service members are always professional and informative. They make sure to treat you with kindness and respect. I can always count on my car being complete on time as promised. Thank you for al informative. They make sure to treat you with kindness and respect. I can always count on my car being complete on time as promised. Thank you for all you do More

Poor maintenance and customer service. Brake fluid replacement resulted in next to no brakes. Customer service representative gave me a xx excuse when I came in the next morning to get the Brake fluid replacement resulted in next to no brakes. Customer service representative gave me a xx excuse when I came in the next morning to get the brakes fixed. More

Made an appointment a week in an advance and what service was for. Showed up at appointment and worker said they have to see if the they even have the part. One hour and 45 minutes goes by and they hadn’t ev was for. Showed up at appointment and worker said they have to see if the they even have the part. One hour and 45 minutes goes by and they hadn’t even checked to see if they had the part. Luckily, they had the part and changed out the service in 15 minutes. In addition the worker was overworked and frazzled, forgetting we even had a conversation about checking to see if Nissan had the part. This was the worse experience I have had here. Very unorganized, poor customer service, and time wasted. More

The online scheduler worked. .when I called for help, it was terse and unaccommodating. After being told my vehicle was ready, there was a 45 minute delay “ in paperwork”…amazingl .when I called for help, it was terse and unaccommodating. After being told my vehicle was ready, there was a 45 minute delay “ in paperwork”…amazingly enough time to be invited to finance to “discuss the opportunity” to trade mine and get a new car…not an appreciated little add on to the service experience. More

Incomparable Dealership of all other makes of auto's and from Sam General Management, Michael Service Management and Ken Service advisor and all the maintenance personnel to the car attendant providing the from Sam General Management, Michael Service Management and Ken Service advisor and all the maintenance personnel to the car attendant providing the most meticulous, outstanding service which has made us repeat serval times purchasing many new Nissans and always have our Nissans serviced and waxed at Plant Nissan and no other dealership, period. More

Service dept lied about what was wrong with my car. They said u needed $4500 worth of work needed and that I had a cracked exhaust manifold but told me if I wanted to see a picture of the cracked manif They said u needed $4500 worth of work needed and that I had a cracked exhaust manifold but told me if I wanted to see a picture of the cracked manifold they would have to charge me for showing it to them. They sent some random pictures which didn’t show any cracks anywhere. The only thing they were right about was I needed spark plugs because of my mileage. I found several reviews online stating that they send fake pictures to customers to make them think something is wrong with their car. More

I can’t even begin to express how frustrated I am. I will say, I initially came for 1 problem and left with the same issue over a thousand dollars later. Also, getting stuck in over a hundred degree w I will say, I initially came for 1 problem and left with the same issue over a thousand dollars later. Also, getting stuck in over a hundred degree weather; after two visits of supposedly fixing the car. The person that contact you after service isn’t responding to my message at all. I want my money back !!! That was money I could have used toward the real problem. I’m very upset. More

Customer Srvc good/waiting room clean and comfortable with snacks and coffee available I also like the way you can check your phone for updates on your vehicle with snacks and coffee available I also like the way you can check your phone for updates on your vehicle More