Planet Nissan

The electronic communication lacked personal touch. Was nice to receive the information to review but was a little confused about who and how to call to discuss matters. nice to receive the information to review but was a little confused about who and how to call to discuss matters. More

Heath was really great to work with and I appreciate all of his help. Overall experience was excellent. I would recommend Planet Nissan to everyone. of his help. Overall experience was excellent. I would recommend Planet Nissan to everyone. More

Great Service Dept and Employees! Less time waiting in the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! the Service department, Alexander listens and follows up in my concerns. Kept me informed with updates! More

Amazing place! Very friendly staff. Art and Sammy were great! I wanted a specific car at a specific price and they found a way to make it happen! Great place! great! I wanted a specific car at a specific price and they found a way to make it happen! Great place! More

Professional, courteous very communicative, very polite everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there everyone was very nice, I would recommend this dealership to family and friends and a mater of fact I might buy my next car there More

Thanks Alex for all that you do and for the service provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! provided to efficiently get our car up and running again! We had our car sooner than expected. Thanks again! More

Ruben was very professional and not pushy. He answered all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. all my questions. Only did the work I requested. Very happy with service.I would return for my next service if Ruben can help me. More

I came in with a bit of a bad attitude that Friendly Ford put into my system but Jamie and Jesus were super cool and made my purchase a great experience. Gary was super cool too. Thank you gentlemen! put into my system but Jamie and Jesus were super cool and made my purchase a great experience. Gary was super cool too. Thank you gentlemen! More

Good customer service, excellent service advisor, comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. comfortable waiting area. Unfortunately, car wash was broken. I have been a loyal customer of Nissan for several years. More

I dropped my vehicle off on Friday, July 23rd with my regular service person Jared. Jared provided me with the cost of repairs on Saturday, and notified me that he was going to be out of the office the regular service person Jared. Jared provided me with the cost of repairs on Saturday, and notified me that he was going to be out of the office the following week. Jared stated that Alex would follow-up with me, and provide status in his absence. I did not receive a status or any information on when my repair would be completed the entire week. On Friday, July 30th I called Alex and left a message on his voicemail. I never heard back from him so late that afternoon I called and asked for the service manager, which wasn't available, but did return my call later. He informed me that the parts for my vehicle arrived on yesterday, would be installed on Saturday, and should be ready for pickup on Monday. I expressed my dissatisfaction with their lack of communication, and he apologized, and said to makeup for such poor customer service he would have my vehicle detailed. I received a call from Alex on Monday, August 2nd letting me know that my vehicle was ready for pickup. Needless to say my vehicle had not been detailed or even just washed. I am so disappointed in Planet Nissan. More