Planet Nissan
Las Vegas, NV
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Brought my car in at 7:45 for my appointment. Was told there were cars ahead of mine and that was fine. I told them I would wait. He assured me he would find me when it was done. I even check Was told there were cars ahead of mine and that was fine. I told them I would wait. He assured me he would find me when it was done. I even checked in the online service status. I never got a text, call, nor did he find me in the dealerhsip to tell me my car was done. The online service status was on step 4 of 6. I finally inquired at 12:30 if my car was done. They asked if I got a text, I said no. They checked and my paperwork was there. When I drove out at 12:45 pm, 5 HOURS after I arrived, the online service status still said step 4 of 6. Not happy with the customer service of your dealership nor the online service check that should have told me it was done. There are several ways to get notified, and I didn't receive any!! It was a simple oil change that should have been done in a few hours. Please just fix your systems in place. Ken is a great guy and works well with me but totally dropped the ball on this appointment. More
I took my truck for a front brake replacement rotors and pads because when I brake stop my truck something wrong like stop and won’t stop they said that I need a replacement. So I $620.00 I my truck still t pads because when I brake stop my truck something wrong like stop and won’t stop they said that I need a replacement. So I $620.00 I my truck still the same problem. Same day I came back let them know and they couldn’t find the problem. I feel mad that I paid and was a bad service. Hope I have a answer back More
I love coming to Planet Nissan and getting my car serviced!! The service representative Alexander is amazing and always is helping me with what I need! serviced!! The service representative Alexander is amazing and always is helping me with what I need! More
Amazing customer service! I would definitely recommend Planet Nissan to someone looking for a car! I would definitely recommend Planet Nissan to someone looking for a car! More
Always a pleasure. Ruben took care of us and like always we will be back! Ruben took care of us and like always we will be back! More
Marvin was very helpful and went above and beyond when it came to me picking out my new vehicle. I was able to get my payments were it's comfortable for me and definitely recommend him to anyone! I even was came to me picking out my new vehicle. I was able to get my payments were it's comfortable for me and definitely recommend him to anyone! I even was able to come back another time to get my car detailed. More
the service center was fine and Ken was both helpful and knowledgeable. i was a but surprised at the $200 labor per hour charge for repair. I doubt if i will be back for service at these prices, which are a knowledgeable. i was a but surprised at the $200 labor per hour charge for repair. I doubt if i will be back for service at these prices, which are almost approaching "Insult Pricing" for the consumer. More