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Planet Mitsubishi

Charlotte, NC

4.7
80 Reviews

110 Northchase Dr

Charlotte, NC

28213

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Showing 80 reviews

November 11, 2022

Wonderful people and great atmosphere. They truly care about customers and the community as a whole. More

by frannynik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
October 31, 2022

They were amazing and extremely helpful ! I would recommend them to my friends and family More

by Msprings33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanz Allison
Oct 31, 2022 -

Msprings33 responded

Thank you guys for all your help with me getting my first car on my own

October 28, 2022

Devon Boyd passionately helped my mom find a quality, affordable car within her fixed budget! Most of our experiences with auto salespersons have been negative, but that wasn’t the case with Mr. Devon Bo More

by Sonya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Boyd
January 25, 2022

Purchased a vehicle from Planet Mitsubishi with Matthew Coleman and very satisfied. Went to Charlotte on Saturday but unfortunately the car wasn’t ready but they made it right as delivered it straight to m More

by Bobby Robertson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Coleman
August 21, 2021

best service I ever had keep up the great work More

by jograham957
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
July 31, 2021

Great Staff very friendly environment Jamin and Jeff were the best to deal with really understood what I needed will definitely return they have a lifetime customer here More

by Jccamden69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamin Glenn
Aug 02, 2021 -

Planet Mitsubishi responded

Jccamden69, thank you for your kind review; we are happy to pass along your comments to the team here at Planet Mitsubishi! We look forward to your next visit! Welcome to the Planet Family, we look forward to taking care of your vehicle needs for the years to come.

July 31, 2021

Nikki Rumfelt has always given my family the best customer service. She goes above and beyond to make sure we leave happy and satisfied! Thank you! More

by shelleykozel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Rumfelt
Aug 02, 2021 -

Planet Mitsubishi responded

Hi Shelley Kozel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you for being a part of the Planet Family :)

July 30, 2021

Great people at the Dealership- Outstanding Service--- I was in and out in no time-- Got a clean One owner Hyundai Elantra that I absolutely LOVE! More

by johna6282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanz Allison
Aug 02, 2021 -

Planet Mitsubishi responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Welcome to the Planet family ! Have an awesome day :)

March 04, 2021

BEWARE. WORST. CARS NOT IN THE LOT. TERRIBLE. STAY AWAY. ARE YOU REALLY THAT DESPERATE TO GO TO THIS PLACE?. Worst. I was called by Jeremy to "confirm" my "appointment." He promised the two cars I wanted t More

by XTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
Jun 14, 2021 -

Planet Mitsubishi responded

We do apologize we weren't able to meet your expectations, we truly strive to make sure every customer has a positive experience here at Planet Mitsubishi. We would appreciate the opportunity to correct the situation in the future if possible. Thank you for the feedback so that we can learn and correct any situations needed. John Burke General Manager 704-469-5180

December 08, 2020

Just came all the way from Shelby,North Carolina to do a trade in and get a Buick Regal get here the car is sold.had my car towed from Shelby and had to call him right back..I been talking to them since las More

by Iesharoberts94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know their names
Jun 14, 2021 -

Planet Mitsubishi responded

We do apologize that the vehicle was sold during the process, unfortunately we cannot control when people purchase or come back to purchase a unit that they may have looked at earlier. We hope to earn your business in the future if you so desire. Thank you for the feedback.

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