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Planet Mitsubishi

Charlotte, NC

not yet
rated
74 Reviews

110 Northchase Dr

Charlotte, NC

28213

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Showing 74 reviews

July 31, 2021

Nikki Rumfelt has always given my family the best customer service. She goes above and beyond to make sure we leave happy and satisfied! Thank you! More

by shelleykozel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Rumfelt
Aug 02, 2021 -

Planet Mitsubishi responded

Hi Shelley Kozel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thank you for being a part of the Planet Family :)

July 30, 2021

Great people at the Dealership- Outstanding Service--- I was in and out in no time-- Got a clean One owner Hyundai Elantra that I absolutely LOVE! More

by johna6282
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanz Allison
Aug 02, 2021 -

Planet Mitsubishi responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Welcome to the Planet family ! Have an awesome day :)

March 04, 2021

BEWARE. WORST. CARS NOT IN THE LOT. TERRIBLE. STAY AWAY. ARE YOU REALLY THAT DESPERATE TO GO TO THIS PLACE?. Worst. I was called by Jeremy to "confirm" my "appointment." He promised the two cars I wanted t More

by XTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy
Jun 14, 2021 -

Planet Mitsubishi responded

We do apologize we weren't able to meet your expectations, we truly strive to make sure every customer has a positive experience here at Planet Mitsubishi. We would appreciate the opportunity to correct the situation in the future if possible. Thank you for the feedback so that we can learn and correct any situations needed. John Burke General Manager 704-469-5180

December 08, 2020

Just came all the way from Shelby,North Carolina to do a trade in and get a Buick Regal get here the car is sold.had my car towed from Shelby and had to call him right back..I been talking to them since las More

by Iesharoberts94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know their names
Jun 14, 2021 -

Planet Mitsubishi responded

We do apologize that the vehicle was sold during the process, unfortunately we cannot control when people purchase or come back to purchase a unit that they may have looked at earlier. We hope to earn your business in the future if you so desire. Thank you for the feedback.

October 23, 2020

Duane Smith i pulled up in uber and brittany made sure i left Driving in a 2020 mirage she the best.i will advise you to come see her thank you so much!!!!! More

by duanes1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany hebenthal
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the feedback, we truly appreciate your business and want to welcome you to the Planet Family.

March 28, 2020

Awesome and treated great by the salesperson Robert. Robert was personable, friendly, knowledgeable and wanted to make you happy with the purchase. I have been buying cars throughout the United States a More

by reallou1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pierre
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the feedback we will pass your comments along. Thank you.

December 20, 2019

My situation was not the best and the tall salesman Robert and the Christmas suit manager were able to educate and gave me my best options More

by Collegebound
Recommend Dealer
Yes
Employees Worked With
Robert, Christmas suit
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the feedback.

December 02, 2019

I was very pleased and happy when I walked into Mitsubishi to try to get a car I spoke to the gentleman Mr. Rico can you help me and he said yes I would do all I can to help you ms.Norman and guess More

by Tammy Norman
Recommend Dealer
Yes
Employees Worked With
Mr Rico
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the feedback and welcome to the Planet Family :)

October 20, 2019

Awesome friendly caring especially Rico and the sal mamager Planet Mitsubishi is the best works with you to make sure you get what you want would recommend everyone give them a try ask Rico More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the great feedback.

October 18, 2019

Sales Rico was friendly and understanding of what kind of car we were looking for and helping understand the car buying situation, he also was trying to get More

by Marina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico
Jun 14, 2021 -

Planet Mitsubishi responded

Thank you very much for the great feedback.

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