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Planet Lincoln Dallas Love Field

Dallas, TX

3.2
261 Reviews

7767 Lemmon Ave

Dallas, TX

75209

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Showing 261 reviews

February 05, 2021

Nice clean store. Very nice and well dressed employees. We bought here last year and I travel an hour one way to visit this store for all of our service. More

by rwstratton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Saidian
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Wow, thank you for choosing us for your vehicle and service needs. We appreciate you going the extra miles to visit us for service. We are happy to see that it was worth the drive. If you need anything down the road, we're here to help.

February 04, 2021

The valet service is wonderful. I don’t have to stress about finding someone to pick me up or drop me off. The service department is very courteous and helpful. More

by BOBBY.FORD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maggie Perez, Sam Saidian
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Bobby, thank you for choosing Planet Lincoln Dallas Love Field for your Lincoln Pickup & Delivery. We're happy to read that our ervice department is very courteous and helpful. If you need anything additional, let us know.

February 03, 2021

My only complaint is that valet schedule was not sent to me timely . The morning was scheduled for 10:15 and I got a notice about 9:20 that valet would be arriving at 9:33. I was not even dressed yet. So More

by MARILYNPAILET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Moran
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Marilyn, we thank you for your feedback. We have shared it with our managment team for further review. We are happy to read that overall you had a good expeience with Lincoln Pickup & Delivery.

February 02, 2021

Excellent Customer service They know their business And their job I felt very comfortable At ease No pressure Everyone Was professional And Everyone Had a mask on More

by DP752256@ in Chester&Dolly Patton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd Yancy
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Chester & Dolly, at Planet Lincoln Dallas Love Field total customer satisfaction is always our top priority, We are happy to read that you have excellent service and have a great experience. Please let us know if you need anything down the road.

January 31, 2021

We received prompt service. A leake was found and front plate and gasket replaced. It will take a little time to be sure it is fixed. Otherwise it was a good experience if an oil leak in a brand new car ca More

by benabratcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Saidian
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Bena, we know service issues can be frustrating and we thank you for allowing our team at Planet Lincoln Dallas Love Field the opportunity to assit with taking care of this matter. If you need anything additional, please do let us know.

January 29, 2021

Every employee was friendly and helpful. Great customer care. Cooperation was a team effort. Information sharing was a very strong asset. Floyd did a fantastic job showing me how to use everything about More

by LORETTA.DUNN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmin Ayala, AJ Chandna, Floyd Yancy
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Loretta, congrats on your vehicle and thank you for choosing Planet Lincoln Dallas Love Field. We are happy to read that our team was friendly and helpful and Floysd showed you all the neat things about your car. If you need anything, we're here to help.

January 29, 2021

My wife and I was given great customer service when we recently bought our new car. No pressure, no up selling. Just good honest service. We certainly appreciated their professionalism. Budd More

by MASTERBHUDSON
Recommend Dealer
Yes
Employees Worked With
James Ogola, Bryan Andrew
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Buddy and Pam, congratulations on your new vehicle from Planet Lincoln Dallas Love Field. We appreciate your business and your kind review. If you need anything additional, please do let us know.

January 29, 2021

Salesperson (Valerian) was informative and extremely personable and very helpful. First time I’ve bought sight unseen and I wasn’t disappointed! Car was as described exactly! More

by WJT257
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ Chandna, Valerian Ume-Ezeoke
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Congratulations on your vehicle. We are pleased to read you are so happy and Valerian was informative and helpful. If you need anything additional, our team is always happy to assist you at Planet Lincoln Dallas Love Field.

January 29, 2021

Mackenzie Ellison gave great customer service. I called to schedule an appointment and she was very friendly and helpful. I will be sure to talk to her the next time I need service. More

by Shannonelizabeth8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mackenzie Ellison
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Shannon, thank you for allowing Planet Lincoln Dallas Love Field to assist with your vehicle's service needs. We are happy to read that our Mackensie and our team provided great customer care. If you need anything additional, we're always here to help.

January 29, 2021

I am a long time Lincoln customer so I can make comparisons to several dealerships. This is my first experience with Planet Lincoln. I found them to be kind, professional, efficient, clean and cour More

by Barbara Dorff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Chris Moran
Mar 11, 2021 -

Planet Lincoln Dallas Love Field responded

Barbara, what high praise. We thank you for being a long-time Lincoln customer and choosing Planet Lincoln Dallas Love Field for your vehcile needs. We are happy to read our team was kind, professional, efficient, clean, and courteous. If we can be of any additional assistance, please let us know.

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