Planet Lincoln Dallas Love Field

Everyone was friendly and worked to get me the car I wanted for the right price. wanted for the right price. More

Miguel and Valerian are honorable men. Miguel helped us out of a bad vehicle. It is greatly appreciated. Miguel helped us out of a bad vehicle. It is greatly appreciated. More

Went well. Professional and completed in a timely manner. Planet Lincoln is second to none. Professional and completed in a timely manner. Planet Lincoln is second to none. More

Multiple trouble codes in 2020 Aviator. Shop cannot seem to resolve. I am hoping to hear from Shane or Miguel to correct Shop cannot seem to resolve. I am hoping to hear from Shane or Miguel to correct More

Hi The car was valet'd into the service dept on Wednesday afternoon with the check engine light on. I did not hear from anyone regarding the staus all day Thursday. On Friday late morning, I calle Wednesday afternoon with the check engine light on. I did not hear from anyone regarding the staus all day Thursday. On Friday late morning, I called for status. I was told the issue was a purge valve. The costs was approximately $884. I was then informed Planet Lincoln does not accept Carshield. Finding that peculiar because planet lincoln and planet ford are both owned by Reed, I contacted planet ford. Planet ford said does accept carshield. I then had my car taken to planet ford. Working with George, I was able to get an immediate update on Friday as to what was wrong with my car. Ironically, Ford's diagnostics said something totally different from Lincoln's diagnostic and was almost $300 cheaper, and accepted Carshield. The discrepancies of what is accepted, the diagnosticresults, and the status update gives me great pause of any further dealings with Lincoln. I'd like to mention that my car is a 2018 bought brand new, and has already had to have the Ignition coils and the engine replaced. I was unable to get any of that work done at Lincoln, and Ford had to do the work then as well. My parents, my brother, my aunts and uncles and cousins have all purchased from this particular Lincoln dealership over the past 40+ years. I am a first time Lincoln owner, and I can tell you it has not been a great experience. More

Great attention to detail. Very helpful and easy to work with!! We will do business again in future Very helpful and easy to work with!! We will do business again in future More

BECAUSE ZERO IS NOT AN OPTION WORST OF THE WORST THEY SUCK. DO NOT DO IT! YOU WILL REGRET IT! THEY SOLD ME A LEMON AND THEY'RE SERVICE DEPARTMENT SUCKS. YOU WILL BE DRAINED FROM HAVING TO PAY A CAR NO SUCK. DO NOT DO IT! YOU WILL REGRET IT! THEY SOLD ME A LEMON AND THEY'RE SERVICE DEPARTMENT SUCKS. YOU WILL BE DRAINED FROM HAVING TO PAY A CAR NOTE AND FEES DUE TO THE DEALERSHIP SELLING YOU A LEMON. BE AWARE!!!! More

Overall, a good experience viewed in the reality of buying any car from a dealership, an experience which closely parallels a root canal at the dentist.office. The people were friendly and did the buying any car from a dealership, an experience which closely parallels a root canal at the dentist.office. The people were friendly and did their job well, but the process dragged out over almost 5 hours the first day and another 4-5 the second day. They made me work hard to ensure the verbal promises given early in the sales pitch actually made it to the final paperwork. I don't think anyone was trying to be dishonest, only playing the game that dealers play. When there are 2 or 3 people involved the the finalizing process, there are multiple opportunities for detail errors, which cost the buyer money. 'Caveat emptor', let the buyer beware! Lisa Hamby was very helpful and maintained her sense of humor throughout, though I challenged it often. I have nothing but admiration for everyone I dealt with, but complete disdain for the process and what it puts the buyer through, unless he is willing to roll over for whatever the dealership wants in the deal. More