Planet Lincoln Dallas Love Field

Great people and great service. Always provide great and consistent service. From the customer service team to service team always top quality. They always provide great and consistent service. consistent service. From the customer service team to service team always top quality. They always provide great and consistent service. More

Honest...excellent price...great sales rep and sales manager...respectful in all aspects...highly and unconditionally recommend to anyone looking to lease or buy. ..responsive.... manager...respectful in all aspects...highly and unconditionally recommend to anyone looking to lease or buy. ..responsive.... More

Everything requested was done and timely. Service staff very professional and friendly. The dealership is clean and well maintained. Waiting area very comfortable. I will rely again on this dealership very professional and friendly. The dealership is clean and well maintained. Waiting area very comfortable. I will rely again on this dealership for my Lincoln service. More

I am giving this rating in response to the oil leakage my vehicle had after the very first oil change on 3/8/2021. There could have been major damage to a vehicle I have owned for 5 month (at the time of the vehicle had after the very first oil change on 3/8/2021. There could have been major damage to a vehicle I have owned for 5 month (at the time of the oil change). More

Everyone was outstanding and overly friendly. We came on Saturday as directed and they had given my tire away to another customer so very kindly explained and offered to come get my car on the following Mon Saturday as directed and they had given my tire away to another customer so very kindly explained and offered to come get my car on the following Monday to replace the tire. They did and everything was great I thought. But I'm a woman and I don't pay attention to details and my husband is very sick with stage 4 cancer so yesterday as we were leaving to go to the Cancer center for one of his treatments this was the first time he had seen my car and he shook his head. They did replace my tire but it's a different tire than the other three on my car. I feel they knew as a woman and a woman with a sick husband it wouldn't be noticed. And they were correct! It's just sad because these are some of the things my husband thinks will be done to me as a woman once he's no longer with us. It sad it's already happening when he's just so sick and not able to speak up for me. We just noticed this yesterday and his appointment was more important than calling you to complain. I just expected more from you. More

Great service and quality!! Sam was great!!!! The one improvement needed is the mobile app / website for scheduling. It’s really clunky and outdated relative to other digital tools. improvement needed is the mobile app / website for scheduling. It’s really clunky and outdated relative to other digital tools. More

The dealerships salesman was very interested in creating a good deal for me on the vehicle I was interested in. He worked with his management team to secure a fair deal for me and the dealership. The trust a good deal for me on the vehicle I was interested in. He worked with his management team to secure a fair deal for me and the dealership. The trust I felt with them in this deal was important. They showed me trust in many ways. Truly a great vehicle experience. More

All around great service from the staff and the facility is extraordinary! I will return to them any time I need any service. I highly recommend them. is extraordinary! I will return to them any time I need any service. I highly recommend them. More

Great Customer Service. Very happy with my experience and the willingness to do the right thing and go the extra mile without being asked. I will be back. the willingness to do the right thing and go the extra mile without being asked. I will be back. More

Personnel were pleasant, accommodating, and always professional. I was able to secure an appointment for service with ease. The work done was thorough and I was pleasantly surprised that a repair was professional. I was able to secure an appointment for service with ease. The work done was thorough and I was pleasantly surprised that a repair was unnecessary. I was very impressed with the integrity of the service department as I have known others that have performed unnecessary repairs and inflated costs without merit. I feel secure when I have my car serviced there. More