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Planet Lincoln Dallas Love Field

Dallas, TX

3.2
261 Reviews

7767 Lemmon Ave

Dallas, TX

75209

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Showing 261 reviews

April 22, 2021

Planet Lincoln is the best Lincoln dealer in DFW. I had a bad experience at hooks and plan to get my service done at Planet from now on whenever possible. Thanks! More

by MATT@MWILKEN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valerian Ume-Ezeoke, Ray Jimenez
April 22, 2021

I have leased cars from park cities and planet Lincoln for the last six years and have been very pleased with the service and courtesy I have received from the employees and service personnel. More

by judith.borders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Sam Saidian, Mackenzie Ellison, Ray Jimenez
April 21, 2021

The salesman Aaron was Great. He was very helpful and easy to work with. Great service by the entire team. My first visit was very good and couldn't ask for a more friendly place. More

by bdcb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pooya Tadjally, James Ogola, Kimyla Guice
April 21, 2021

The whole process was handled very well. I love my Lincoln and I’m so happy I came to Planet Lincoln. Very professional and very friendly. More

by MKCIRCLEC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valerian Ume-Ezeoke
April 20, 2021

Everyone was super super nice and friendly. I was pleasantly surprised. This was my first visit to this new Lincoln dealership. That’s all folks!! More

by gladys2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Saidian
Apr 21, 2021 -

Planet Lincoln Dallas Love Field responded

Gladys, thank you for visiting Planet Lincoln Dallas Love Field and letting us know you had a pleasant visit. We are happy to read you enjoyed our luxury dealership and our team was nice and friendly. We do hope you will let us know if you need anything additional. We are always here and happy to help.

April 19, 2021

Communication is broken. Pick up and delivery is not on time and communication is poor. Have yet to receive Black Label service as promised when vehicle was purchased. More

by ONALYCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Saidian
April 16, 2021

Fast friendly service. Great location and easy to schedule repair service on my vehicle. Good prices and top mechanics. Most of the time I’m able to get a free loaner vehicle. More

by nevelik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis
Apr 21, 2021 -

Planet Lincoln Dallas Love Field responded

At Planet Lincoln Dallas Love Field our team always strives to provide fast, friendly service. We thank you for choosing our dealership and sharing your kind review. please do let us know if we can ever be of any additional automotive assistance.

April 16, 2021

Great service by the entire team , best Lincoln Dealer in metroplex , the detail team did an amazing job on my SUV and Mike and McKenzie from service where best in class More

by Don.T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Davis, Sam Saidian, Mackenzie Ellison, Ray Jimenez
Apr 21, 2021 -

Planet Lincoln Dallas Love Field responded

Don, what wonderful feedback. We thank you for letting us know that our team provided best-in-class service. if you need anything additional, our Planet Lincoln team is here to help.

April 15, 2021

Felt like they wanted to do the best for me. Assured me that the repairs wold meet my expectations. Kept me informed throughout the process More

by HUFFER.RUSSELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Anstice , Mike Davis, Sam Saidian, Mackenzie Ellison, Ray Jimenez
Apr 21, 2021 -

Planet Lincoln Dallas Love Field responded

Russell, at Planet Lincoln Dallas Love Field, we always want to do all we can to help our customers and take great care of their auto needs. Thank you for letting us know you had a good experience. If you need anything additional, please do let us know.

April 15, 2021

New dealer opened just prior to covid.I think they have not staffed up and can not service their existing customers. Service department person (Sam Saidian) trys hard but appears to have weak support.In More

by vette
Recommend Dealer
No
Employees Worked With
Sam Saidian
May 20, 2021 -

Planet Lincoln Dallas Love Field responded

Thank you for your feedback. If you have a specific concern, please do let us know. We always want to ensure customer satisfaction at Planet Lincoln Dallas Love Field. We invite you to e-mail social@loveplanetlincoln.com with additional details. Thank you.

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