Planet Hyundai
Golden, CO
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Salesman (Jose) was thoughtful, considerate, courteous, and helpful. The same was true for Adam and Michelle. They made the entire car buying experience excellent. and helpful. The same was true for Adam and Michelle. They made the entire car buying experience excellent. More
If there was a lower rating, I would give it. Be cautious in giving them your trust and business. They are greedy, sketchy and will not stand behind anything. I bought a car in September. We bought the car f in giving them your trust and business. They are greedy, sketchy and will not stand behind anything. I bought a car in September. We bought the car for our sons first car and it was a used car. I thought buying from dealership it would be thoroughly checked over. It looked very clean and had everything checked off our list that we wanted. It was above blue book, yes I know of shortages but just shows they made a lot off of me. Before we even got the tags on the car we noticed that their was a start of spotting under the car when parked. Then the check engine light came on. We took to our local auto shop. Turns out the gear shifter went out, and the leaking was from the water pump. Our mechanic replaced the gear shifter as it was a discontinued item and we had to find from a salvage yard. We took in the car to Planet Hyundai to see if they would do anything about the water pump and thermostat. They said they would “see” what could be done and “what portion” sales would pay for”, turns out they were not willing to pay for ANYTHING, and even wanted to make a profit off my predicament. So, after waiting a month to even get it in to be serviced. And Planet Hyundai having the car for a week for diagnostics we were told they were not going to work with us at all on the price. They wanted to make money on fixing the issues that magically started a week or two after buying the car. With much frustration and reserve, I agreed to let them fix. Once we got home the check engine light came on again. I am over it with them, DO NOT GIVE THEM YOUR TRUST OR BUSINESS!!! YOU WILL REGRET IT LIKE MYSELF. All I wanted is the get a safe and reliable car for my son as any father would. More
No planning for maintenance date and less staff Not able No planning for maintenance date and less staff Not able to make maintenance on timely Poor coordination of service team No planning for maintenance date and less staff Not able to make maintenance on timely Poor coordination of service team More
Horrible service department! Took the car in for a recall and service. had to pay for my own rental car. its been 9 days and they still have my car for a fan motor replacment. i have been lied to abbout when and service. had to pay for my own rental car. its been 9 days and they still have my car for a fan motor replacment. i have been lied to abbout when it will be done and i call 4 times a day and cant ever get a call back or talk to anyone that actually can tell me whats going on. As a resident of florida stuck in colorado for 2 weeks because of Planet Hyundai this is costing me alot of money and time. More
After service every two days the mismanaged -post service feedback staff will call u to ask feedback. They keep calling even after your request not to call feedback staff will call u to ask feedback. They keep calling even after your request not to call More
Interacted with Troy recently at Planet Hyundai and absolutely loved my experience. Buying a car is never easy, and Troy made the process simple and straightforward. He even took the car through a car absolutely loved my experience. Buying a car is never easy, and Troy made the process simple and straightforward. He even took the car through a car wash for me while I was finishing financing 🙂 Couldn't be more pleased with my new Range Rover, and I would highly recommend Troy to anyone looking for a new car! More
Wicked good team here. We needed a commuter car and test drove quite a few cars. They answered all our questions and did so professionally. Tony was helpful and no pressure whatsoever. drove quite a few cars. They answered all our questions and did so professionally. Tony was helpful and no pressure whatsoever. More
I have been using the dealer maintenance shop since purchasing my 2016 Santa Fe. I have been satisfied with their service, professional, timely, etc. offer free shuttle service which is very convenien purchasing my 2016 Santa Fe. I have been satisfied with their service, professional, timely, etc. offer free shuttle service which is very convenient. More