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Planet Hyundai

Golden, CO

3.7
512 Reviews
We are Planet Hyundai. We’re a family-owned small business, serving the Denver metro area since 2000. Sure, we sell cars every day, but we don’t get jaded to the fact that car buying is a big decision. Our goal is to empower our customers with the information needed to make a confident purchase decision. We are Colorado’s original negotiation-free Hyundai dealership. What this means is that we will provide you the actual best price on an actual vehicle when you ask for it. No need to ask a manager; no pricing games. We don’t tack on dealer handling fees or document fees as many dealerships do. On average, this is a savings of $500-1,000. We want our guests to be comfortable. Our sales team works at your pace, providing information, answering questions, and making the process transparent and fun! Every vehicle we sell is protected by a 5-day, 250-mile money-back guarantee. If you change your mind, you can return or exchange your purchased car for a full refund. No tricks. Our sales consultants are not paid based on commission. They receive a salary and bonuses based on sales volume and customer satisfaction surveys. This means that we take priority in selling you the right vehicle for your wants, needs, and budget. When it comes down to it – we are a family of amazing individuals like you. We have hopes, dreams, fears, and goals. We’re all in this together and we just happen to love Hyundai and know cars. We would be honored to meet you and assist you on your vehicle journey.
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15601 W Colfax Ave

Golden, CO

80401

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Showing 512 reviews

July 26, 2024

New cars from this dealership offer 3 free oil changes (with each new vehicle), BUT require the car to be driven 8000 miles. before the oil change will be permitted. 8000 miles is TOO MANY MILES, even wit More

by richards_1025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 01, 2024 -

Planet Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

February 29, 2024

Would not work with them again and would caution anyone from doing so. TLDR: Hidden markups, Gaslighting, Threats, and Lies. Firstly, they tout that they don’t have “dealer handling fees”, which is t More

by EVLover
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shawn, Jon, etc.
Mar 03, 2024 -

Planet Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

February 25, 2024

Rude no responsive , not interested at all in selling a vehicle. Week goes by text asked what do I think of vehicle, kinda lost interest since no interest on dealer part. More

by Garrywsaville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not sure no real feedback or interest , Emily Abed
Feb 29, 2024 -

Planet Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

October 29, 2023

Terrible car they don't care after the sale. When there is a problem is always not the company fault. Hyundai made a bad engine and won't stand by it More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hyundai service dept.
Nov 02, 2023 -

Planet Hyundai responded

Richard, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 17, 2023

Great customer service! Lisa and Shawn were eager to listen to my needs, they were great! Explained everything with patience and taught me all the details of the car I wante More

by magdacoppo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria Carnell, Lisa Stanley and Shawn
Oct 17, 2023 -

magdacoppo responded

Thank you for all your help and service, "YOU ALL WERE GREAT"

Oct 18, 2023 -

Planet Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Lisa and Shawn could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

January 28, 2023

Planet Hyundai went above and beyond where they could for me, Ryan was an exemplary service provider and after learning of his personal life accomplishments, he proved to be a good worker on the obvious up a More

by Tm.twss7
Recommend Dealer
Yes
Employees Worked With
Ryan
November 07, 2022

Mick Hasley and the team were patient and friendly. When they say they would call back they do, and they are not in a rush, they listen to what you need. I had a 100+ questions as I had not purchased a More

by jbloom42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick Hasley
Nov 10, 2022 -

Planet Hyundai responded

Thank you so much for taking your time to complete a review! Your feedback is important to us and we are delighted to hear that our sales and customer service teams satisfied you. We hope to see you at our Planet Hyundai store again soon!

November 04, 2022

We came in looking for a fair and honest deal in a new car , that is exactly what we got. Ian and John were absolutely great to work with. More

by Pclkempter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian and John
October 29, 2022

Very simple car buying process. Salesmen are very knowledgeable and friendly. Would highly recommend buying a car and working with Ryan McEvoy More

by Tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McEvoy
October 27, 2022

Easiest car buying process I’ve ever experienced in a long time. Would highly recommend buying a vehicle from here More

by DebS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan McEvoy
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