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432 Reviews of Planet Honda - Service Center
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May 14, 2021
Short wait time, comfortable wait area. Excellent customer service. Always a pleasure coming to this location. Keep doing what your doing, looking forward to my next service customer service. Always a pleasure coming to this location. Keep doing what your doing, looking forward to my next service More
by JAMESNAKEISHA
Verified Customer
May 13, 2021
Day treat customers with respect and they help customers out I will gladly tell another customer or friend about the dealership it was very respectful out I will gladly tell another customer or friend about the dealership it was very respectful More
by felixa3456
May 13, 2021
Service rep Luis was a great help and kept me informed on what was going on with my car he was very helpful and I would recommend him to anyone what was going on with my car he was very helpful and I would recommend him to anyone More
by DRUSSO15@comcast.net
Employees Worked With
May 13, 2021
This is my first visit after I bought the car last year. The car has been driven over 2K miles due to the pandemic everyone is home. I only received 1 key when I bought the car and the sakes representative The car has been driven over 2K miles due to the pandemic everyone is home. I only received 1 key when I bought the car and the sakes representative told me to come back and pick up the other. The service rep tried to use my insurance that I bought for list keys to give me the other key. I refused. This is the 3rd vehicle I bought from this dealership,my 1st was in 1998. Service there ha deteriorated over time. They just sell cars now. I requested a Complimentary car wash they refused. My last purchase there if my issue is not resolved. btw I'm shopping for another car for my other teenager...smh More
by Janet
Employees Worked With
Wadley Cornielle
May 13, 2021
I had a great experience, im glad I took the recommendation to get my alignment done. The service center was swamped, but I didn't mind the wait. recommendation to get my alignment done. The service center was swamped, but I didn't mind the wait. More
by DWAYNEKJONES
Employees Worked With
Tim Dangler
May 13, 2021
Estoy muy enojado y sobre todo desilusionado con el servicio de planet honda . El día martes twnia cita para hacer servicio a.dos de mis carros y aunque tenia cita me.hicieron esperar por más de 3 hora servicio de planet honda . El día martes twnia cita para hacer servicio a.dos de mis carros y aunque tenia cita me.hicieron esperar por más de 3 horas para que al final me dijeran que estaban muy ocupados para.atwnderme . Nunca e tenido un ñroblema.asi con planet honda pero hoy si me siento to desilusionado co. Si servicio espero arreglen ese problema More
by SUENOCHAPLN
Employees Worked With
Erick Bonilla
May 13, 2021
Attendant was helpful however service was horrific, my appointment was at 10am, they estimated my car would be ready by 2:30pm, didn't leave with the vehicle until 5pm. Definitely never doing business the appointment was at 10am, they estimated my car would be ready by 2:30pm, didn't leave with the vehicle until 5pm. Definitely never doing business there again. Also I wasn't told they would be moving my child's car seat prior to service, I didn't learn that the car seat was moved until after service was completed. Completely unacceptable definitely taking my business elsewhere when it comes to service. More
by JONMZ10
Employees Worked With
Jonathan
