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Planet Honda - Service Center

Union, NJ

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431 Reviews

431 Reviews of Planet Honda - Service Center

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May 17, 2021

Everyone was professional and I admire their work ethic! I appreciate them taking me in last minute for my car maintenance and fixing my tire! More

by D0MGAJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 17, 2021

An hour wait for an oil change and tire rotation but what can you say, it was time to have scheduled maintenance done. That was expected. More

by GREEN7017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Chris Campbell
May 17, 2021

The service was very good, but the wait for an oil change was almost 3 hours. Don’t have any more words, but the wait time for service is too long. More

by PAMELACHARLESMK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim was very friendly.
May 17, 2021

Waited more than 3 hours for a simple b1 service. Not informed what was happening. Everyone was complaining about the wait time. Very poor scheduling. More

by THOMAS.GUARDINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not relevant
May 17, 2021

I've been a customer at planet honda for about 23 years now great service and a friendly atmosphere highly recommended great dealership to work with More

by PJC1974
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Costa.and Rui Silva , Francis Duah
May 15, 2021

They get the job done. Plain and simple. Claude took care of me. Highly recommend. Anyone who needs work done should consider this service dept. More

by Cp12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claude
May 14, 2021

I am always taken care of at this service center. Luis handles all of my requests and stays in contact with me to ensure everything is completed to my satisfaction. Drop off is very easy! More

by Soccermom64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 14, 2021

The service was excellent real quick sign in process and within minutes i was inside with the advisor and the car was done earlier than Expected More

by AFERREIRA1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis T
May 14, 2021

Bad service. If they don’t have the parts. They have to order it and it’s a month. Roger you vs. go back in to get service. More

by PPLIAO34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis tirado
May 14, 2021

Short wait time, comfortable wait area. Excellent customer service. Always a pleasure coming to this location. Keep doing what your doing, looking forward to my next service More

by JAMESNAKEISHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
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