Planet Honda - Service Center

5 Star Service - Steven Delafe !! I have been to the service center four times now and each time Steven Delafe was my service advisor. He is very friendly and explains very clearly wit I have been to the service center four times now and each time Steven Delafe was my service advisor. He is very friendly and explains very clearly with lots of patience about what problem is with the car. His recommendations are always best for my car. More

great customer service Great experience dealing with Steven Delafe,really cool and down the earth guy,very professional which is key to any job,I recommend him for anyone's Great experience dealing with Steven Delafe,really cool and down the earth guy,very professional which is key to any job,I recommend him for anyone's visit... More

Fantastic/professional service I went for service of my Honda civic and I meet Mr Steve Delafe he's professional and a great human been he made my experience wantifull I'm ver I went for service of my Honda civic and I meet Mr Steve Delafe he's professional and a great human been he made my experience wantifull I'm very happy with he's service More

Superb Customer Experience The Service Manager(Matthew Papol) and Head Technician(Dominic) both assisted in resolving an issue with a part that I hadn't received due to my being The Service Manager(Matthew Papol) and Head Technician(Dominic) both assisted in resolving an issue with a part that I hadn't received due to my being out of the state for several months. Once the problem was recognized the part was re-ordered and without an app't they saw too it that the issue was resolved. They owned the process, apologized for the delay and exemplified quality customer service. More

One word: AWESOME! Even though my car had a lot of work done and the price was sky high scary, Steve made sure I was well taken care of from beginning to end! His servic Even though my car had a lot of work done and the price was sky high scary, Steve made sure I was well taken care of from beginning to end! His service was amazing. I was so stressed and he put me at ease making sure I knew exactly what was going on at all times. It was definitely a blessing to have him as my service advisor. Each time I came back he always helped me! My dad was even happy that I had his assistance. He was truly a life saver I appreciate his patience with me. Planet Honda has one great guy working for them! More

Excellent service!!! I made an appointment for an oil change at Planet Honda, Route 22 on 8/31/15 at 9:45AM, When I pulled into the service area there were eight cars ahea I made an appointment for an oil change at Planet Honda, Route 22 on 8/31/15 at 9:45AM, When I pulled into the service area there were eight cars ahead of me in the drop off line area, (I thought to myself this is going to be awhile). A gentleman took my name an escorted me inside, where I checked in and within a few minutes was greeted by my service advisor Steven Delafe., He was polite, courteous and promised me that he would have me in and out as quickly as possible. Within 15 minutes Steven Delafe came to the customer service lounge and said my car was ready! I have been a Honda owner for the last 16 years and this was my best service experience at any Honda service center! More

Matthew papol gets a 5 star Matt is a good at what he does he's very helpful everytime I come in I always look for him because he always guides me the right way when it comes dow Matt is a good at what he does he's very helpful everytime I come in I always look for him because he always guides me the right way when it comes down to my car an his service skills are always on 100% thank u again Matt More

Thank you Ryan I had the pleasure of dealing with Ryan Mckenzie at Planet Honda. I cannot describe how satisfied I was with the overall service. Planet Honda is defi I had the pleasure of dealing with Ryan Mckenzie at Planet Honda. I cannot describe how satisfied I was with the overall service. Planet Honda is definitely a place I will recommend to others. More

Serviced woes Service has become problematic since the service center was made bigger. Every time I go for even just an oil change they would recommend at least 2 o Service has become problematic since the service center was made bigger. Every time I go for even just an oil change they would recommend at least 2 other things to be done for exorbitant prices like changing a simple cabin filer was gonna cost $110 w/c takes 10 minutes to do. And when I would decline their recommendations, there was always something wrong after. One time 2weeks after i went for oil change, I discovered my oil level was down to almost nothing when I only drive 15 miles a day. Another time , when I declined, oil was dripped on my driveway. Last time I went after I declined my air filter cover was not latched in, no wonder I was loosing power.. They have become untrustworthy. More

ripoff and lier service center Charged me $500 labor for oil change only. That's ripoff just for oil change. They should have informed me that my bill is gone be this much. I can n Charged me $500 labor for oil change only. That's ripoff just for oil change. They should have informed me that my bill is gone be this much. I can not afford this much to pay. More