Planet Honda - Service Center

I lease a car He was very professional with a friendly character. He explained step by step everything to me and was extremely patient with me. Overall I'm thankful He was very professional with a friendly character. He explained step by step everything to me and was extremely patient with me. Overall I'm thankful that Planet Honda Rt 22 in Union has Carlos as an employee. He is a fine asset to the company. I would recommend family and friends to him and to Planet Honda. More

Just wanted to say my experience at Planet Honda was excelle Just wanted to let everyone know, that the Service Department here at Planet Honda has 🐝 a good experience. Thanks to Matt. Thanks to Joe S. Just wanted to let everyone know, that the Service Department here at Planet Honda has 🐝 a good experience. Thanks to Matt. Thanks to Joe S. More

Jaron Parris assisted with my two Hondas last week in professional manner, saved my time and money, gave me recommendations. He actually personally showed me problems right on my tires that I should in professional manner, saved my time and money, gave me recommendations. He actually personally showed me problems right on my tires that I should take care very soon. Dropping and picking up car was easy. I also would like to thank Joe (don't know his last name, but he is working there for a very long time, and always comes early) and driver Claud, who is working there for a long time. Thank you very much to all of you More

Amazing Salesman Anthony Hartley! Is an awesome salesman very helpful and down to earth He is there to make a purchase smooth and very professional! I'm so Salesman Anthony Hartley! Is an awesome salesman very helpful and down to earth He is there to make a purchase smooth and very professional! I'm so glad that I had that experience with him You are awesome man I'm very happy with my purchase More

excellent service in the service department I have bought cars at Planet Honda and open road. I prefer the service department at planet Honda. Eric is a great advisor . Lately the length on time I have bought cars at Planet Honda and open road. I prefer the service department at planet Honda. Eric is a great advisor . Lately the length on time has improved. Joe the manager is always helpful and pleasant. Planet Honda is closer to my house. The yound men that receive your car upon entering always have a smile and very efficient. Eric makes my repairs less stressful and keeps me updated on the service I need. Thank you for a great staff of employees More

Great Service Recently had my 35k service done. Dwight Phillips is always very helpful to me. Thanks so much. Matt Pappol, you are the best! Barbara K. Recently had my 35k service done. Dwight Phillips is always very helpful to me. Thanks so much. Matt Pappol, you are the best! Barbara K. More

Great Service with Great Honda Rep's I had my 2015 CR-V serviced for the 25,000 mile checkup. Rodney Taylor was my service rep who provided outstanding service. The mechanic did a great I had my 2015 CR-V serviced for the 25,000 mile checkup. Rodney Taylor was my service rep who provided outstanding service. The mechanic did a great job. Planet Honda provides a very professional level of service. Thank you Larry More

Worst customer service So I came in to the service department for my appointment at 1:30 pm to check my tire pressure. I was told that by my service advisor Charles Mitchell So I came in to the service department for my appointment at 1:30 pm to check my tire pressure. I was told that by my service advisor Charles Mitchell that if I needed a patch it would take 30 mins max and if I needed a new tire it would take 1 hr. I also asked for courtesy if they could run my car through the wash. So one hour goes by, I just assume they must of changed my tire. Now two hours later (3:30) I get a call that my car is ready (not really). So Charles said that my tire had a shard of glass and they had to order, won't be in til tomorrow. So I'm not understanding why on earth it should take 2 hours for me to find out this information. I'm not mad that my tire is messed up but that his customer service sucks! He could have at least called me in between to let me know the status of my vehicle. Makes things worse he had an attitude because I was upset lol. By far my worse experience with Honda Service. I'm a store manager and my employees treat there customers the way they want to be treated. Smh FYI : They didn't wash my car as promised. More

Buying a Honda accord Luis was really helpful. He showed us the car and even let us take a tour around. The service was really excellent. This is a really good place. Luis was really helpful. He showed us the car and even let us take a tour around. The service was really excellent. This is a really good place. More

Service advisor Charles Mitchell helped me today I came for oil change and flat, but Charles noticed that it was time to take care of tires, he found discounts, kept me updated during the repair, ans I came for oil change and flat, but Charles noticed that it was time to take care of tires, he found discounts, kept me updated during the repair, answered questions. Thanks to him my car is safe again. I definitely recommend Charles Mitchell and dealership Planet Honda. Thank you very much Alex More