431 Reviews of Planet Honda - Service Center
Too Darn long New car had 1 previous service. The tire was low. Took over 2 hours. No updates. You go there you may as well pack lunch because your day is shot. New car had 1 previous service. The tire was low. Took over 2 hours. No updates. You go there you may as well pack lunch because your day is shot. More
Bought a car from Honda Planet with new front brakes I bought a car in July which included new front brakes. 7 months later when I went in for service they told me the brakes needed to be replaced. And I bought a car in July which included new front brakes. 7 months later when I went in for service they told me the brakes needed to be replaced. And it was not covered under warrantee. They said the rotors were only resurfaced and wore down the pads. But they did the rotor surfacing in the first place. They charged me for a courtesy car (which smelled like smoke) since it would take longer than I expected to evaluate the situation. How can they do the work in the first place and 7 months later try to get me to buy new brakes? While the service manager was polite, I feel like I was being taken. More
Very pleased with the service here The service center waiting area is great and it’s quick. Job well done . I would highly recommend to visit here for services. Thanks planet honda The service center waiting area is great and it’s quick. Job well done . I would highly recommend to visit here for services. Thanks planet honda More
A good experience" Making an appointment helped a great deal, especially on a holiday weekend. Initially I was apprehensive as the ads are never realistic. Eduardo knew Making an appointment helped a great deal, especially on a holiday weekend. Initially I was apprehensive as the ads are never realistic. Eduardo knew what my expectations were and didn't play the usual games with me. We came to a great agreement without much back and forth. I was very pleased with the lease agreement we settled on. Employees dealt with More
Not happy I'm having a problem with my 2016 CRV, alarm keep going off, taken car for service twice, problem has not being solve, need to take it back today. M I'm having a problem with my 2016 CRV, alarm keep going off, taken car for service twice, problem has not being solve, need to take it back today. My neighbors are at with me because the noise of the alarm. More
"AWESOME". I always get good services but this time it was Awesome. My service representative was professional, friendly and very concerned about my safety in m I always get good services but this time it was Awesome. My service representative was professional, friendly and very concerned about my safety in my car. More
I needed a new tire I had a nail in a tire. No surprises. It was replaced. Very straightforward. Hassles: finding a driver to shuttle me back to my office. I had to fin I had a nail in a tire. No surprises. It was replaced. Very straightforward. Hassles: finding a driver to shuttle me back to my office. I had to find a ride back to the dealership because no more shuttle. Computer-generated report said I needed two new tires. That was wrong. A glitch in the program? More
Calming and thorough I was nervous and not sure what was wrong everyone had smiles and was very polite and kind the service was also done in a timely manner I was nervous and not sure what was wrong everyone had smiles and was very polite and kind the service was also done in a timely manner More
Factory Recall excellent/timely service for factory recall/replacement of passenger side airbag. Nice informative staff who were courteous and respectful. I always s excellent/timely service for factory recall/replacement of passenger side airbag. Nice informative staff who were courteous and respectful. I always service my vehicle with them More
replacement motor My CRV motor was damaged beyond repair, and I was given a new motor, which was a lemon, so it is being replaced again. Dwight Phillips has been very My CRV motor was damaged beyond repair, and I was given a new motor, which was a lemon, so it is being replaced again. Dwight Phillips has been very helpful. Thank you Dwight More