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Planet Honda - Service Center

Union, NJ

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431 Reviews

431 Reviews of Planet Honda - Service Center

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May 19, 2021

Friendly staff. Very knowledgeable. The customer lounge was very clean, they have air filters and a cleaning crew working around the clock. The cafe in the lounge offers amenities and snacks. Nice environm More

by JUICETHEJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber
May 19, 2021

I had no choice, but to wait for my car. I did not think it would actually take an hour and a half for an oil change. Also my new car has been shaking when I brake. I told the guy at the front desk he said More

by TIANALO98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Bueno
May 19, 2021

Great service. Clean place. Everyone polite. Gentlemen that helped me was thorough and informative. Car was left as brought plus added protection on floor and seat. Overall excellent service experience. More

by JHERNANDEZ0025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bolla
May 19, 2021

Planet Honda had a great selection of cars, had both models we were looking at and made the sales process straight forward. Service dept was sorry friendly as well! They were great in keeping us updated More

by EMKELCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
john
May 19, 2021

Service was good, but I waited over 30 minutes in my car just to check in. There was only 1 car before me. The check in process should not have taken this long. More

by NICLUVSGAP
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amber was helpful and friendly.
May 19, 2021

I am very satisfied with satisfied with the service provided at Planet Honda! They were very professional from the time I walked in until the time I left. They followed safety guidelines, it’s clean, a More

by KHADIJAHBLOUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossam Abdelhamed
May 19, 2021

The employees were cordial and accommodating and the waiting time was appropriate. I received a summation of the work that was done in a timely manner. More

by JPETELA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hakem McClendon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

4 hours to do a 20 minute oil change is unacceptable. Do better. I had to constantly approach them to check on the status of the car, and kept getting told just a little bit longer. They would never reach o More

by CHARLES.MARTINS908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Awesome service department! Spencer was so helpful and explained everything. He took the time to make sure everything was perfect.thank you Spencer! Quick in and out express service! More

by LAURALITCHHOLT3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 19, 2021

Long wait 3 hrs dont even notice me When I get back to check they dont even get to my car.this place is sucks More

by FRDARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Ferreira
1.0
This rating includes all reviews, with more weight given to recent reviews.