431 Reviews of Planet Honda - Service Center
Excellent service The work was completed in a timely manner and took the amount of time projected. All of the staff I encountered were very pleasant and courteous. The work was completed in a timely manner and took the amount of time projected. All of the staff I encountered were very pleasant and courteous. More
Oil change, outstanding costumed service I had a great experience. Costumer service was outstanding. What I enjoy the most besides the comfortable waiting room, was that they were on time wi I had a great experience. Costumer service was outstanding. What I enjoy the most besides the comfortable waiting room, was that they were on time with my oil change. More
Service As always I stopped in to get my car serviced without an appointment . They serviced my car and I was on my way in about one hour. As always I stopped in to get my car serviced without an appointment . They serviced my car and I was on my way in about one hour. More
Excellent Service I made a same day appointment. It was my first service and first time at the service center. I was impressed by the hands on customer service approach I made a same day appointment. It was my first service and first time at the service center. I was impressed by the hands on customer service approach. I was in and out in less than an hour. Thank you!!!! More
Listens My service advisor was Ray. He was very helpful. I was told when I made the appointment I should have the 70,000 mile package. when I spoke with Ray, My service advisor was Ray. He was very helpful. I was told when I made the appointment I should have the 70,000 mile package. when I spoke with Ray, I told him I just had quite a few things.done and didn’t think I needed a whole lot. He checked my records and told me he would have the multi point inspection done and let me know what was needed. He called me within an hour or so and told me brake fluid and spark plugs.? I am very happy. I am usually told you need this or that based on the mileage. Ray took very good care of me. I will ask for help m in a the future More
Quick. Organized So it was not a bad experience. Jonathon met me and filled in the paper work, took my number and gave me a coupon for a free coffee. Sat in the waiti So it was not a bad experience. Jonathon met me and filled in the paper work, took my number and gave me a coupon for a free coffee. Sat in the waiting room, excellent wifi. Then get a call to pick up. Easy. More
I’d recommend going somewhere else. I thought it would be a good idea to get a car out of state because of prices but it ended up being the same. I got a 2018 and had an issue with it on I thought it would be a good idea to get a car out of state because of prices but it ended up being the same. I got a 2018 and had an issue with it on my way home. I have a leased car so you don’t get any of the miles you waste to the dealership back. They didn’t get any compensation for Any of the inconvience I had to complain to a manager to get something in return and still wasn’t much. I wasted plenty of time and money coming to the dealership. I even bought a piece for them to fix and they didn’t do it. Instead I had to check my car myself and ask why it wasn’t done then wasted my ENTIRE day there as if I didn’t have responsibilities to take care of. More
Danny B was awesomely helpful Length of time for oil change was quick! My service man was so kind and helpful. He instructed me and set up my phone to work more efficiently in the Length of time for oil change was quick! My service man was so kind and helpful. He instructed me and set up my phone to work more efficiently in the car. His name was Danny and he deserves a raise or some sort of commendation for his patience and thoughtful mannerisms! More
Fantastic Staff Fantastic Service I received superior service. From the gentleman who greeted me straight through the entire process to the cashier. Theodore kept me well informed on I received superior service. From the gentleman who greeted me straight through the entire process to the cashier. Theodore kept me well informed on progress. More
Courtesy and quick No issue and the service was great. Ted was very good on keeping me update. The waiting g are is very comfortable while you wait No issue and the service was great. Ted was very good on keeping me update. The waiting g are is very comfortable while you wait More