Planet Honda - Service Center

Got there about 9:45 for a 10:00 am appt. for Air Bag Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long. Operation check. And that was all. Did not get the car back until about 12:15. Extremely disappointing and absurd that it would take this long. More

Great service! I would definitely return! Wonderful customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car. customer service and we were in and out. Would recommend to anyone. They took really great care of my brand new car. More

The customer service is good. Always making sure the customer is satisfied. I will continue to have my car serviced at Planet Honda. Thank you so much. customer is satisfied. I will continue to have my car serviced at Planet Honda. Thank you so much. More

Excellent service and staff, I’ve been going there for year’s the service dept. took care of my windshield fast and I am completely satisfied with the service dept. and my service advisor. year’s the service dept. took care of my windshield fast and I am completely satisfied with the service dept. and my service advisor. More

This place is always a dope place to be. Anthony was especially helpful. Feels like he has my back. Very lucky to work with him. especially helpful. Feels like he has my back. Very lucky to work with him. More

It took time to identify the issue but Jonathan has been super helpful. Very patient even with my constant reaching out to him. Rui also was very patient and ensured that the issue will be resolved. The new super helpful. Very patient even with my constant reaching out to him. Rui also was very patient and ensured that the issue will be resolved. The new cars can be very tricky with these sensors and all so it’s important to give service centers time to identify and resolve issues. More

Luis who was helping me was very nice and accommodating but that's where my satisfaction ends. I brought my car straight home and parked in the garage. I had a flat the next time I went to go drive it even but that's where my satisfaction ends. I brought my car straight home and parked in the garage. I had a flat the next time I went to go drive it even though my car was brought to Honda for tire pressure check. I had to leave on a trip pretty early in the morning and to not be able to take my car I was pretty pissed to say the least. More

Paul was helpful and thorough has great customer service and he deserves a rate please. Thank you Planet Honda in Union New Jersey. 😅 bye bye and he deserves a rate please. Thank you Planet Honda in Union New Jersey. 😅 bye bye More

The customer service was top notch! The staff went out of there way to ensure I had a fast, convenient, and efficient visit. They even got me an Uber home so I didn’t have to wait. I have been to other Honda there way to ensure I had a fast, convenient, and efficient visit. They even got me an Uber home so I didn’t have to wait. I have been to other Honda dealers and did not have this same experience. I highly recommend this center for service! More

According to your website, a 5000 mile service check includes 1) Oil change 2) Tire rotation. My tires were not rotated, despite receiving a verbal agreement from an agent. As a new customer, I am disap includes 1) Oil change 2) Tire rotation. My tires were not rotated, despite receiving a verbal agreement from an agent. As a new customer, I am disappointed and concerned by the lack of integrity. More