431 Reviews of Planet Honda - Service Center
Service was outstanding, replaced 2 Tires, front breaks and wheel alignment. Service Rep was very effective and efficient handling my request and kept on target with te to complete. and wheel alignment. Service Rep was very effective and efficient handling my request and kept on target with te to complete. More
Car looked great after it was fixed. Loved that they also washed the car! They had great customer service. David was excellent. Will go back in the future for any touch ups. washed the car! They had great customer service. David was excellent. Will go back in the future for any touch ups. More
The staff was Courteous, very professional and efficient. They took the exact time for service they told me beforehand, will always go there. they also offer free coffee/tea. They took the exact time for service they told me beforehand, will always go there. they also offer free coffee/tea. More
Paul and his staff are extraordinary. Very polite and knowledgeable that’s why I always come back to Planet Honda. I’ve been dealing with Honda for about 15 years now and I’ve never had an issue knowledgeable that’s why I always come back to Planet Honda. I’ve been dealing with Honda for about 15 years now and I’ve never had an issue More
Planet Honda is the best and they will work with you and assist you with all your needs.i had a great when I bought my crv assist you with all your needs.i had a great when I bought my crv More
I’m happy with the service and quickness Honda Auto Body provided after my car was in an accident. They were awesome and two days later I had my car back good as new. provided after my car was in an accident. They were awesome and two days later I had my car back good as new. More
Jonathan Butler is knowledgeable service advisor Jonathan Butler is knowledgeable advisor who helped to service my two Hondas - CRV and Pilot. Explained everything in details, kept me updated during Jonathan Butler is knowledgeable advisor who helped to service my two Hondas - CRV and Pilot. Explained everything in details, kept me updated during the repair, helped me to save a couple bucks.I appreciate Jonathan's help very much. More
Poor, Sales Rep Doesn't reply Bought a 2015 Honda CR-V Had a vibration, took it back to dealership and they fixed it w/o charge. told him about one tire and they said to contact t Bought a 2015 Honda CR-V Had a vibration, took it back to dealership and they fixed it w/o charge. told him about one tire and they said to contact the sales rep as the service center doesn't handle that issue and he went further to mention they should address the issue, which I did. I even had to go back to dealership to p/u vehicle manual and he even seemed annoyed with getting me one. My Car battery went with in 5 months, would not replace it or pro-rate it even with the wrap warranty. (Service Shop Dept.) Ouch! 1 tire kept losing air finally after 4 months owning the CR-V went to Mr. Tire and they said the tire already has 2 patches I can put one on and afterwards must be replaced. 2nd tire 7 months had a leak went to Pep Boys, and had 3 patches so I had to purchase 2 new tires I have called the dealership 2x then customer service rep transferred me to my sales rep Kelechi and never returned my call. I even emailed him with out any response on 4 occasions . (I Kept my email receipt as proof) Very sad More
Buy it here, DON'T GET SERVICED!!! We bought our car two years ago. Used 2015 Fit with 19,000 miles on it. We've brought it back for oil changes. Two times ago, after an oil change I no We bought our car two years ago. Used 2015 Fit with 19,000 miles on it. We've brought it back for oil changes. Two times ago, after an oil change I noticed an oil leak. They overfilled the oil by 1 1/2 inches on the dipstick. We brought it back, and Matt( who left there for greener pastures) took great care of us. Gave us a loaner car, did compression tests, etc. fixed the problem. We brought it back two weeks ago for an oil change, and again, noticed oil leak. Same thing. This time we had to deal with Luis Tirado, who was condescending and a flat out liar. Again, loaner car. He never even acknowledged that they overfilled the oil on out work papers. Says it was an "axel seal" leak. Which has NOTHING to do with the oil. We got it back four days later, and lo and behold, it's still overfilled with oil and leaking in the same spot. I took it to an independent mechanic, who says nothing was replaced, he could tell by the amount of road dust and no fingerprints, etc. So, after paying 20,000.00 CASH, and having our car now with 43,000.00 miles on it, I believe PLANET HONDA ruined our car. I strongly suggest you never go there for service. If you do, you've been warned. More