Back

Planet Honda - Service Center

Union, NJ

not yet
rated
431 Reviews

431 Reviews of Planet Honda - Service Center

Sort by
May 11, 2021

Amber has great customer service. We have a good experience when we come even when it’s busy. I like to work with amber as a woman More

by ANNE.MACNEILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber
May 11, 2021

Great customer service. Very helpful goes out his way to see the need of the customer. In all small words he is great Fantastic an awesome.. More

by BeatriceFreytes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meena Tawfik
May 11, 2021

It took 3 hours for an oil change, and that was close to when the shop opened at 8am. I was given an estimated time of 1.5 hours, which was doubled. More

by MARL0N118
Recommend Dealer
No
Employees Worked With
Ramon
May 11, 2021

I’ve never left happy. I’ll never do the service contract built into my lease again. I dread going there. Takes hours to get an oil change. This most recent time I dropped it off at 3pm they called me 3x at More

by ABREMNERJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Mohammed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure the rep that’s my best guess
May 11, 2021

Everything was good no complaints except the wait time to get into the financial department was ridiculous. I waited hours to be taken and that was frustrating. More

by a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen March
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Service is good. The appointment was scheduled for 3:30. I wasn’t seen until 4:00. I sat in the car for half an hour. It may have been longer. I thought the wait time to log the car in for service was too More

by MDOUGH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Akinti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

My oil change timing was fast and great.Even though i arrived late for my 7h45 am appointment,my car was done before 10h30.that was great! Thanks Luis More

by NADNEFPARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
May 11, 2021

This dealership was very helpful.They me a diagnostic of This dealership was very helpful. They me a diagnostic of my Honda Civic 2014 and told me exactly what was going on.I told them I come back and get More

by jazzygreg88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AMBER SALVATORE
May 11, 2021

Great service and advice. My wait time was long but the service was great. Other than the wait time and service scheduling I don't have any complaints. More

by L.PRICE3226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Akinti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

I waited 3 hours for an oil change and i windshield wiper to be replaced since it flew off my window in the middle of the highway on a Saturday. When i went all i asked was for my wiper to be replaced. He to More

by PBRAGA316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
...
11
...