431 Reviews of Planet Honda - Service Center
It took 3 hours for an oil change, and that was close to when the shop opened at 8am. I was given an estimated time of 1.5 hours, which was doubled. when the shop opened at 8am. I was given an estimated time of 1.5 hours, which was doubled. More
I’ve never left happy. I’ll never do the service contract built into my lease again. I dread going there. Takes hours to get an oil change. This most recent time I dropped it off at 3pm they called me 3x at built into my lease again. I dread going there. Takes hours to get an oil change. This most recent time I dropped it off at 3pm they called me 3x at 5pm to tell me hurry up and pick the truck up. I had to get an Uber back to pick it up and that’s when they tell me I’ll have to leave it overnight due to a recall on the fuel pump. No reason why they didn’t tell me that at 5pm I would have just left it overnight then. Time before that I left it for a tire issue and was also suppose to get the oil changed while it was there. They never did the oil change. I can’t understand why they can only handle one task per visit. It’s the slowest mechanic I’ve ever dealt with in my life. This is my 4th ridgeline. its used for work and is the most inconvenient and slowest places I’ve ever been too. More
Everything was good no complaints except the wait time to get into the financial department was ridiculous. I waited hours to be taken and that was frustrating. get into the financial department was ridiculous. I waited hours to be taken and that was frustrating. More
Service is good. The appointment was scheduled for 3:30. I wasn’t seen until 4:00. I sat in the car for half an hour. It may have been longer. I thought the wait time to log the car in for service was too I wasn’t seen until 4:00. I sat in the car for half an hour. It may have been longer. I thought the wait time to log the car in for service was too long. More
My oil change timing was fast and great.Even though i arrived late for my 7h45 am appointment,my car was done before 10h30.that was great! Thanks Luis arrived late for my 7h45 am appointment,my car was done before 10h30.that was great! Thanks Luis More
This dealership was very helpful.They me a diagnostic of This dealership was very helpful. They me a diagnostic of my Honda Civic 2014 and told me exactly what was going on.I told them I come back and get This dealership was very helpful. They me a diagnostic of my Honda Civic 2014 and told me exactly what was going on.I told them I come back and get everything done, because one of the parts was on back order. More
Great service and advice. My wait time was long but the service was great. Other than the wait time and service scheduling I don't have any complaints. service was great. Other than the wait time and service scheduling I don't have any complaints. More
I waited 3 hours for an oil change and i windshield wiper to be replaced since it flew off my window in the middle of the highway on a Saturday. When i went all i asked was for my wiper to be replaced. He to to be replaced since it flew off my window in the middle of the highway on a Saturday. When i went all i asked was for my wiper to be replaced. He told me i have to wait and 1 1/2 to 2 hours and it was 3 hours. I would never go back for service. Just terrible More