Planet Honda

Christopher lured me into the dealership by saying that 'Planet Honda blows all other quotes out of the water. And, I mean, not by a little, by A LOT!' So we fell into the trap. We went to the dealers 'Planet Honda blows all other quotes out of the water. And, I mean, not by a little, by A LOT!' So we fell into the trap. We went to the dealership and it was about 8:20pm where we were passed off by this guy Chris to another sales person. We proceeded to wait at a DISGUSTING desk of some other sales person (not even the person who was to help us) who had already gone home for the day. I say disgusting because right in front of me was an open package of crackers and crumbs everywhere on the desk. I noticed that right behind us was a row of desks where the Finance Managers sit. They were all sitting and talking to eachother, laughing and CURSING while doing so. THIS ALL IN THE SHOWROOM! How courteous. Finally, the new sales guy arrived. He took my address and I cut right to the chase. I showed him my quote in writing and bluntly said 'if you can't beat it, I am going right to the other dealership.' He took it to some guy that was one of the Managers sitting in a row of desks right behind me. He made me wait for 25 minutes (while talking to the Finance Manager who was cursing a little while earlier) and then came back and proceeded to tell me that there is NO way that I was getting the deal that was in writing. He said that they were going to make me pay a lot more-of-pocket number I was shown. He tried to create some bs and then I thanked him and left the store. NEVER DO BUSINESS WITH THESE PEOPLE. HORRIBLE, UNPROFESSIONAL and UNRELIABLE. More

I have always been a Ford Mercury girl. I have had several of their cars from the Escort to the Sable and have never had any problems. Until recently - I needed a new car because mine was at the end several of their cars from the Escort to the Sable and have never had any problems. Until recently - I needed a new car because mine was at the end of it's life cycle. But this time around I wanted to get the one car I always secretly wanted - a Honda! I chose Planet Honda because I knew people that worked there and it was always a pleasant dealership. First let me say - Mr. Francis Duah is the BEST! He was so professional, personable and patient with not just me but my family! He gave me his honest opinion, answered all of my questions and put me at ease. He took all the anxiety out of buying a new car. Mr. Eddie Amorin made me feel like a member of the Honda family and was willing to work within my budget of purchasing a new car. I would recommend Planet Honda to all my family and friends! I love my new 2010 Honda Civic Coupe!!! I not only got the exact car that I wanted but made wonderful friends in the process. Thank you Mr. Amorin, Mr. Duah and Planet Honda family!!!!! Maria Gamble More

Frank Talarico made it an absolute pleasant car buying experience. I had just come from a not so pleasant experience at Rt22 Nissan, where I have been a customer for the past 6 years. Needless to say, the experience. I had just come from a not so pleasant experience at Rt22 Nissan, where I have been a customer for the past 6 years. Needless to say, they didn’t want to work out a good deal and the salesman was too eager to sell, so I thought Id go over to Planet Honda and see what they can do. What a total different experience! Frank took more of a laid back type of attitude, he was extremely professional, very courteous, attentive to my requests, efficient and had a great customer service attitude. In all my years of leasing, this was by far the most professional; easiest, prompt, comfortable experience yet! From the beginning to the end of my car buying experience Frank was extremely helpful, knowledgeable. I cannot give enough praise to him. I am happy to say that I feel welcomed into my new Honda family! :0) Thanks to Frank and Planet Honda for showing me after all these years with Nissan.. What I was really missing!! I will absolutely recommend Frank Talarico & Planet Honda to all my friends & family! Elizabeth Gonzalez More

Mr. March did an excellent job with making sure I was completely satisfied with the vehicle I chose , a 2010 accord EX-L. Gary his supervisor also assisted and made sure all went well. I would recommend completely satisfied with the vehicle I chose , a 2010 accord EX-L. Gary his supervisor also assisted and made sure all went well. I would recommend this dealership. It should be noted I spoke to other dealerships prior to going to rt.22 Planet Honda and the service I received was superior to the other dealerships. Mr. March made my experience a very pleasant one . More

after hagglin at 2 other honda dealers. . . .i worked out a good deal and they beat the 2 other dealers price by a long shot! i dont trust any dealer and the one that gives me the best price is the one t a good deal and they beat the 2 other dealers price by a long shot! i dont trust any dealer and the one that gives me the best price is the one that get my business. good luck and dont take no s--t from any dealer! More

I have never had a better more honest transaction purchasing a new car. They quoted me a price on the phone, honored their word and did not play any funny games. Even the finance manager (Raza) did purchasing a new car. They quoted me a price on the phone, honored their word and did not play any funny games. Even the finance manager (Raza) did not try to hard sell me. I would recommend this dealership over any other. Not to mention, the price on the car was better then any where. I am a sales guy and great with numbers so I am a tough sell. I was expecting the worst going in and was absolutely surprised by their professionalism. EVERYONE SHOULD KNOW, the sales person i dealt with STEVEN MARCH is the greatest sales person I have ever dealt with in any capacity. He is honest, client focused and a man of his word. I will follow him to any dealership he goes to. He is that GREAT!!! I recommend this dealer ship to all and the trio of people i dealt with, Steven, George and Raza. Hope the word gets around because they deserve. Steve, thank you so much. Pleasure doing business with you. My purchase was a 2010 Odyssey EX More

I have never had a better more honest transaction purchasing a new car. They quoted me a price on the phone, honored their word and did not play any funny games. Even the finance manager (Raza) did purchasing a new car. They quoted me a price on the phone, honored their word and did not play any funny games. Even the finance manager (Raza) did not try to hard sell me. I would recommend this dealership over any other. Not to mention, the price on the car was better then any where. I am a sales guy and great with numbers so I am a tough sell. I was expecting the worst going in and was absolutely surprised by their professionalism. EVERYONE SHOULD KNOW, the sales person i dealt with STEVEN MARCH is the greatest sales person I have ever dealt with in any capacity. He is honest, client focused and a man of his word. I will follow him to any dealership he goes to. He is that GREAT!!! I recommend this dealer ship to all and the trio of people i dealt with, Steven, George and Raza. Hope the word gets around because they deserve. Steve, thank you so much. Pleasure doing business with you. My purchase was a 2010 Odyssey EX More

If you are looking for an honest salesman and good management, this is not the dealership for you. Three words--"bait and switch". I received an offer from this dealership that on the surface appe management, this is not the dealership for you. Three words--"bait and switch". I received an offer from this dealership that on the surface appeared reasonable, but after getting offers from other dealerships I realized that I could get the same deal for $500 less. I called the salesman and manager I was working with to notify them of the offer I received in writing and they assured me that they would match the deal and I should come in immediately. Naively, I did. After 2 hours of waiting, I was finally notified that there was no negotiation possible and this dealership did not want my business nor were they willing to match the other offer I received. I advised the manager that the only reason I came back to his dealership was because he told me that he would match the offer. While you may be reading this review and thinking it's the manager's prerogative to not match other offers, what makes actions of the management at this Honda dealership heinous is that I was told, "I've sold 30 cars today and I do not need your business." I was also told that he had other customers that were more important than me and to wait 2 hours was not a big deal when other customers had been there for 6-7 hours. For a dealership to tell you that they don't need your business speaks volumes to how they value their customers. As a customer, you expect a certain degree of respect and this dealership is not capable of doing so. While I was extremely offended at the length of time I spent waiting on the salesman as he shuffled between 3 customers, took a smoking break, and just vanished for long periods of time, being told by a manager that he had a right not to match another offer because I had the audacity to shop around it ridiculous. Why should I be penalized for being an educated buyer. Maybe if this dealership spent a little bit more time tending to their customers and not dancing to club music while their customers fend for themselves, but would not be a disgrace to the Honda name. My salesman was Julio and his manager was Mark Hernandez. They lack tact and are truly a disgrace to the profession. I am truly better off for not having given them my business. More

I have been doing bussness with Planet Honda for a long time. I have to say the people there are great, very helpful and easy to talk to. Frankie Talarico knows his product and went out of his way to expl time. I have to say the people there are great, very helpful and easy to talk to. Frankie Talarico knows his product and went out of his way to explain about leasing. this is our fourth accord. Also the services department is great. Thank you Plant Honda for years of Great services Richard & Cathy Czerwinski More

First and foremost it has been a pleasure working with this Planet Honda. Everyone was very professional, friendly, and informative. I was debating if I was going to finance my car or turn in my lease for this Planet Honda. Everyone was very professional, friendly, and informative. I was debating if I was going to finance my car or turn in my lease for another one, but I ended up getting a new lease. Through the whole process all my questions were answered and I must admit I loved the attention...Francis was very down to earth and understanding. He actually made the whole process seem fun with all his stories and I was very happy that he was efficient and quick..Three years ago when I got a car I was at Planet Honda for 9 hours, but he had me out in a few hours.In my opinion he is one of the best sales consultants and he made sure I knew my car in and out by the time I left...As a matter of a fact I left my EZ Pass in my old leased car and he called me and offered to take care of it until I could come get it..So if you are unsure about going to Planet Honda or if you are looking, then look no more and have no doubts. This is the best dealership around!!!!!!!.Oh and by the way the best sales consultant is Francis Duah, he is the man!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More