Planet Honda
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Staff is unprofessional. Once deal is make they don't care about the customer. Never return calls nor answer phones when the customer need sthem. I wouldn't recommend this dealer, not even to my worst en care about the customer. Never return calls nor answer phones when the customer need sthem. I wouldn't recommend this dealer, not even to my worst enemy. They never contact us when some documents were needed and now I cannot use the car...Incompetents and rude! More
Planet Honda is one of the best dealers in NJ due to their outstanding services and very competative prices. When they offer you the best price, it is realy the best price - no hidden fees or any other their outstanding services and very competative prices. When they offer you the best price, it is realy the best price - no hidden fees or any other surcharge you never heard before. Today I reached a very good deal with Planet Honda again and bought my second new car from the same dealer. Thank you, Planet Honda. More
What can I say. Classic Bait and Switch shop. One thing I don't get, how they can get this high of a rating on Dealerrater.com I would not be surprised if dealers at their spare time get on this site and en don't get, how they can get this high of a rating on Dealerrater.com I would not be surprised if dealers at their spare time get on this site and enter good reviews. Spoke to two people before coming over confirming the car I wanted was in stock. When I came in, they got nothing on the lot. Claimed some are coming the following week. Even their website shows cars in inventory but they are not on the lot. I suggest not to read too many good reviews for this dealer that you see on this website. I can't imagine they are capable of doing good, clean business. I mean at this time of slow sales, why would you risk getting a customer pissed. Whatever, you can try your luck. I did not have any with these guys. It all comes down to them willing to sell the car or not at a certain price and that I can understand if they try to add some useless junk to the final paperwork, but knowing your inventory is important and making people waste their time in hopes they can push you into buying once you get in, that is just sad. The atmosphere at the place is nothing less then a zoo. Loud music was playing, people shouting I guess they tried to play psychological games in edging people into a Buy. The base car price we agreed upon on the phone with the sales guy was 2k more at his initial offer. Got up and left. Thanks More
Salesman was extremely helpful,friendly and informative. Very honest and down to earth.My car was delivered quickly and in a timely manner. When we first arrived, we were able to see a car immediately and t Very honest and down to earth.My car was delivered quickly and in a timely manner. When we first arrived, we were able to see a car immediately and take for a test drive. The salesman took a lot of time going over all of our questions. More
I decided to do my used car shopping at this dealership because they had low advertised prices and also great reviews on DealerRater. I had called up to make an appointment to look at one of their cars, a because they had low advertised prices and also great reviews on DealerRater. I had called up to make an appointment to look at one of their cars, and they were ready for me when I got there. During the beginning stages of my visit, I was pleased to find that the salesmen were not pushy. Jim was very professional, helpful, and friendly. He offered lots of information, and I did not feel rushed at all. They didn't even require, or ask for, any contact information or identification until after the test drive when we were talking money. It took a lot of work to talk the price down - they seemed to be very determined to keep the price exactly where it was advertised on the internet (which was lower than the sticker price on the car), claiming that this was as low as it could be. However, after awhile, we got the price down to a place where I was very happy. While I definitely felt pressure from their side during negotiations, it was far more comfortable than some other places I have been to, and I would definitely recommend Planet Honda as a great place to shop for a used car. When negotiations were over, Jim was very friendly and patient as he helped me complete the sales process. More
We received exceptional service, the friendliness helpfullness and knowledge of the sales consultant Fransis Duah was very outstanding along with the sales manger,Chigbo, he checked to see if are rec helpfullness and knowledge of the sales consultant Fransis Duah was very outstanding along with the sales manger,Chigbo, he checked to see if are receving ok service. We were impress. We are very please with the service we received. We would definatly recommed the the Sales Consultant and sales manager along with the General sales Manager Eddie Amerin. Dianne and Joyce Mossop More
This was a great experience buying this car - I think that Steve the sales person was very professional. He expalined every detail of the proceedure and I was able to drive out of the dealership with a that Steve the sales person was very professional. He expalined every detail of the proceedure and I was able to drive out of the dealership with a new car within a few hours. He called the next day he was at work to find out how everything was and then followed up with another call a few days later. very good service Thanks More
Went in to dealer tonight with a lease to turn in from another car maker. Was WAY over mileage and some wear and tear...this dealer worked with us, went above and beyond to get us a GREAT deal on a new le another car maker. Was WAY over mileage and some wear and tear...this dealer worked with us, went above and beyond to get us a GREAT deal on a new lease! At a monthly payment that was within our budget...i.e. saved our lives!! Friendly, fast and efficient...LOVE these guys!! WILL do business again at end of new lease! More
Professional, courteous and pleasant new car sales team. I procrastinated on purchasing another car for 5+ yrs because I cringed at the thought of the haggling/negotiation process, with all the back and for I procrastinated on purchasing another car for 5+ yrs because I cringed at the thought of the haggling/negotiation process, with all the back and forth. After 3 mths of research and searching, I returned to this dealership to purchase a car for the second time (after 13 years!), because of my previous experience with them and the price quoted was much lower than that of local competitors. Purchased a new 2010 Honda Accord the next day, at the price quoted and drove off in approx 2hrs, with ease. Senior Sales Consultant, Francis Duah's tone was so comfortably professional, I felt like I was chatting with my brother vs. closing the deal. The car inspires over-confidence though...I almost got a speeding ticket my second day on the road! I hope my next car purchasing experience will be just as flawlessly, stress free. Loved it. More
A car dealership that not only promises but delivers professional service backed by honest salespeople who look forward to ensuring that prospective buyers leave as satisfied customers. Definitely the t professional service backed by honest salespeople who look forward to ensuring that prospective buyers leave as satisfied customers. Definitely the type of atmosphere anyone would want to buy/lease a new vehicle! More