Planet Honda

From the minute I walked into the dealership I was graciously greeted by reception, welcomed by owner Tim Ciasulli and introduced to his staff, Manager Gary Angus (who provided an overview and took ti graciously greeted by reception, welcomed by owner Tim Ciasulli and introduced to his staff, Manager Gary Angus (who provided an overview and took time to learn what I wanted) and the salesperson Stephen March who demonstrated unlimited patience as he accompanied me to test drive 3 different models! It had to be the coldest day of the year yet he trekked through the snow and moved dozens of snow covered cars to get to the vehicle model and color I ultimately wanted. Tim Ciasulli assured that I got the best possible price and took away the burden of terminating my existing lease. I highly recommend Planet Honda of Union, NJ and will be a "Ciasulli Planet Honda" fan for life! Send all your friends & relatives!!! More

My wife and I were searching for a CR-V. We had done some research and narrowed it down to about 5 Honda dealers. We also went through the Costco Car Buyer's Program who is pretty picky with their referred d research and narrowed it down to about 5 Honda dealers. We also went through the Costco Car Buyer's Program who is pretty picky with their referred dealers. Costco referred us to Planet Honda who was on our list. Since their was an intersection of references, we decided to call and make an appt. We first made phone contact with Baron Ringler who gave his speech about finding us the right car. We scheduled a time the next day to come in and look at cars. Once parked, we were immediately greeted by Alix Saintil a Sales Consultant. It was cold and still snowy outside but these guys were still out greeting! He brought us to the showroom where we met Baron. He told us Alix would be assisting us with the purchase. Gang Wang, one of the Sales Manager also greeted us on our way in. He was a very pleasant man that wanted to make sure we got what we wanted and were happy. Alix gave us some hot drinks and then narrowed down one of the CR-Vs on our list and we took it for a test drive. He was very knowledgeable and explained each and every feature of the car during the test drive. Mind you, we were not even in the negotiation stage yet but he did spend time showing us the car and other related items. He was very courteous and patient during the entire process. We were never rushed. Once we got back to the table it was time to talk about pricing. We got the modest Costco discount and initial pricing and options. We had some work to do there but in any car dealership, it's expected. We eventually worked things out with Alix and Gang Wang and began the buying process. We started the initial sales invoice and we quickly reviewed things. I could have worked harder to lower the price but the final numbers was within range of what I would accept so I agreed. While waiting for more paperwork to be hashed out Alix brought us some fruit. That was very nice of him. We then went through the finance manager and discussed some additional options for the car like maintenance and gap insurance. Please keep in mind that not all car dealers that lease automatically include gap insurance. This was the first one for me but we were able to negotiate a fair price. Once complete we were taken to the showroom again to wait for the car to be prepped. Everything looked fine and Alix and Gang bid us farewell. A few days later I did notice one of the exterior options I ordered was missing. I contacted Alix and he immediately set a date for me to get the option added. I was a little upset because it was missed on dealer prep but mistakes happen (I missed it too) and Alix called to check up on us and asked what he could to make things right and make us happy. Upon my visit to get things addressed, I got to see Gang again and his big smile and wave. For a large dealership you'd think once you leave you're forgotten. He still remembered me and immediately waved. They also offered me All-Season floor mats for my inconvenience! Pretty useful for this kind of winter! My initial impression of these kind of dealerships were fairly negative (volume based / popular car dealers). However Planet Honda really did their best to dispel that stereotype and rectify any issue I had. I don't expect to go through a car sales process hassle free because a few things in life really come easy. With this car purchase I got a chance to see if Planet Honda really stands behind it's sales and service and I can honestly say they do. Because of that I would recommend this dealer to anyone interested in looking at Hondas. Oh, did I say my wife and I absolutely love the CR-V? More

On Saturday January the 8th 2011 I came in to planet Honda to buy my second car. I had a great experience the first time with the sales rep Francis and with the great help of the manger Eddie that they Honda to buy my second car. I had a great experience the first time with the sales rep Francis and with the great help of the manger Eddie that they met and exceed my needs that it made me think twice when it came time to buy the second car that I decided to come back to Plant Honda. I look forward to doing business in the future again with Plant Honda and I will refer all my family and friends to Plant Honda on RT 22. More

Victor was great. Very friendly, made the process painless and couldn't be happier with him as a salesperson. Made us want to buy a car from him and wanted to make a deal work. We were there for a l painless and couldn't be happier with him as a salesperson. Made us want to buy a car from him and wanted to make a deal work. We were there for a long time and weren't excited to hear the certification of the used honda wasn't built into the advertised price. Lots of $ added up along the way of the signing process. Pleased with all the people involved and hoping we have a good quality used car. More

The sales consultant (Frankie Talarico) and sales manager (Mark Hernandez) recognized that I was flexible about make, model,year, features, etc., and willing to take a car off the lot. They in turn were fle (Mark Hernandez) recognized that I was flexible about make, model,year, features, etc., and willing to take a car off the lot. They in turn were flexible on price, and Frankie gave me enough time by myself (enough "space") to evaluate the proposed deal. They also recognized that I was an educated buyer and they did not insist on add-on features that didn't interest me. I was not planning to buy a car that day, until they were patient enough and willing enough to work with me. More

Following a recommendation from a friend to go to Planet Honda, my husband and I were introduced to Shawn who was so friendly, informative, and patient. Since the first visit was more an information gatheri Honda, my husband and I were introduced to Shawn who was so friendly, informative, and patient. Since the first visit was more an information gathering visit, we left. and Shawn wished us well and said he'd be available to help us when we came to a final decision. 5 days later we were ready to negotiate and the process was stress free. We were so thrilled with our final deal. This was truly a wonderful experience from start to finish. More

The sales rep knowledge of the 2011 Odyssey was excellent. He provided answers to all our questions and details about the new features of the Odyssey line that helped tremendously in making our de excellent. He provided answers to all our questions and details about the new features of the Odyssey line that helped tremendously in making our decision. The atmosphere at the dealership was comfortable, full of life and lots of fun. Every employee was courteous; whether working directly with us or not. The professionalism extended to me and my wife by the team at Planet Honda was well received and refreshing. The staff deserves and excellent rating...... More

This was the second Honda dealership I dealt with and was pleasantly surprise. The salesman, Jerald Alexander, was very happy with his service and price negotiation. I got a great price for my Honda CRV and pleasantly surprise. The salesman, Jerald Alexander, was very happy with his service and price negotiation. I got a great price for my Honda CRV and Jerry spent time showing us the CRV on all different types of road conditions. Once I purchased the car, Jerry gave me a follow up call. More

Planet Honda(Francis,Eddie), In many years of Planet Honda(Francis,Eddie), In many years of purchasing and exporting vehicles I want to take a moment and show my appreciation for a dealership a Planet Honda(Francis,Eddie), In many years of purchasing and exporting vehicles I want to take a moment and show my appreciation for a dealership and its staff who exemplify customer service to the highest standard possible. In the import and export business there are many time dead lines and paper work that must be completed with efficiency to ensure customer needs are met. Eddie Amorin and Frances Duah along with the rest of the Planet Honda staff made a difficult situation a very easy transaction for my business. They assisted me prior to arriving and guided my every step up to leavin the dealership which made the buying and shipping of the many Hondas an easy process. They will always be recommended highly by me,my family, and all business associates. Thank you Planet Honda and continue with the level of excellence we can expect as loyal customers. Sincerely, Joella Global Concepts Liability company More

This is the 2nd car that I have purchased at Planet Honda and both of my experiences there were great. Both times I dealt with Eddie Amorin and Michael Hannah and they went above and beyond the norm to find and both of my experiences there were great. Both times I dealt with Eddie Amorin and Michael Hannah and they went above and beyond the norm to find the perfect deal for me and my family. Mr. Eddie Amorin went out of his way to make my family feel like we were part of the Planet Honda family. I will definitely recommend Planet Honda to all of my friends and family members and anyone who ask me about my new Honda. Thanks guys!! More