Planet Honda

The Customer service at Planet Honda was unquestionably one of the best. All the staff I came across were very friendly. I was greeted by a staff - Michael- who took time off to direct me to desk of my poi one of the best. All the staff I came across were very friendly. I was greeted by a staff - Michael- who took time off to direct me to desk of my point person, Francis. This was my third time of buying a car at this dealership. They took my financial and automobile needs and my credit report status into consideration and came up with the best deal for me. I spent a brief but quality time at the Finance department without a pressure to buy any 'add-ons'. Many a dealer would have sent me home without any deal based on my credit report alone. But Planet Honda staff made me feel relax throughout the short time I was there ( a busy holiday period) and I came home smiling,driving a new accord, within my financial range. I would say thanks for everything ,including the barbecue. More

I went into this dealership after first going to several other car dealers and had the pleasure of buying a car from Anthony. They were friendly, courteous and most importantly they were NOT pushy. The de other car dealers and had the pleasure of buying a car from Anthony. They were friendly, courteous and most importantly they were NOT pushy. The deal went through pretty quickly (which says a lot about a car dealer). They didn't keep me waiting forever while negotiating. I have already sent a few referrals to them as they were a pleasure to deal with. I plan on going back when I am ready for another car. More

First of all i want to say how sorry i am that i didnt read the negative reviews before we went to Planet Honda. We decided to go car hunting on Memorial Day. When we arrived they were having a barbeque read the negative reviews before we went to Planet Honda. We decided to go car hunting on Memorial Day. When we arrived they were having a barbeque outside and the saleman that ended up dealing with us, was out there eating and received us in that manner. I should of known from that moment that i wasnt getting a good vibe from him. Needless to say we continued to use him. My husband and i went on a test drive The salesman kept ranting and raving how great the car was but we had already done our research and we knew everything we needed to know about the car. It was pretty comical. My husband even asked him questions about the car that he didnt know the answers to. We then go in to crunch the numbers. Art goes to his manager and comes back with the price of the car that was listed on the internet with and additional $1675 he says were for fees and cleaning the vehicle. he then starts the pitch that this is a great car and that he can only remove about $100 to $200 to help us out as if he were doing us a favor. We said no that was not going to be good for us. We told him that we would be frank with him that we had been preapproved for $20,000 and we would put $6000 down and not a penny more.He agrees with us and says he needs to speak to his manager when he comes back with the contract it is way more with a bunch of other fees. They added this nitrogen fee for tires we told them to take it off. Then on the contract there was a line that said OPTIONAL it was for etching of VIN number on window and it cost $300 the manager argued with us back and forth that he would not take it off. Thats when i got pissed. I told him that he should look up in the dictionary wat the word optional was. In the end they didnt remove it and we ended up taking the car because after spending 5 hours in a dealership and driving 2 hours to get there i didnt want to repeat the process with another salesperson. I think that they are all a bunch of crooks. This has been the worse experience i have ever had and received a massive headache from it. I will NEVER use this dealership again and i would NEVER NEVER recommend this even to my worse enemy. P.S I thought that we had gone through the worse dealing with Art and his his manager but i was wrong it got ten times worse when it came to deal with the financial manager John Degliuomini from the moment we spoke to him he talked down to us. He kept asking us why we weren't financing through the dealership we told him that we had been preapproved by a credit union for a very good rate he told us that it was impossible because we didn't have good credit and that we had two days to come back with the bank check or we would be locked in to their rates which was ridiculous. Mind you it was a holiday so all banks were closed. We had to take a day off work to be able to get check and bring it back to dealership. We came him all the money and for the life of me i couldn't understand why he was still rude. I did some research afterwards to find out that they dont like it when you don't finance through them because they cant make more money off you. I like my car but i truly regret buying the car from Planet Honda because they made the experience horrible for my husband and I and i would of rather given my money to another dealership. Lesson learned. BUYERS BEWARE.... DO NOT BUY FROM HERE you will not be respected and you will get ripped off More

This is my second car purchase from Planet Honda and I left happy once again. My salesman Kaleem and his manager were so great about being flexible and doing their best to help me find a car that I loved left happy once again. My salesman Kaleem and his manager were so great about being flexible and doing their best to help me find a car that I loved and was the right fit for me. I can honestly say, that unlike 2 other popular Honda dealerships in the area that I've been to, they do their very best to make a deal with EVERYONE, whether you have perfect credit and a down payment or not so great credit and negative equity. All of the staff is very friendly and helpful and I would definitely recommend this dealer to anyone...in fact, I have! More

I went to Planet Honda looking to purchase a new car. I wanted a pilot. Ryan showed me the car, how everything worked. He answered all my questions. I decided to puchase my car with planet. The process was wanted a pilot. Ryan showed me the car, how everything worked. He answered all my questions. I decided to puchase my car with planet. The process was very easy the financing only took a few minutes. I got my car it was clean and Ryan went over things with me again to make sure I was ok and made me very comfortable during the whole process. Thank you More

Ryan was very helpful and friendly. He helped me fond the car I wanted without spending the entire day at a car dealership. Everyone was friendly and buying a car was very easy. I would definatly go back for car I wanted without spending the entire day at a car dealership. Everyone was friendly and buying a car was very easy. I would definatly go back for my next lease. And i will refer people to Ryan I though he was very helpful. Thanks alot. More

Alix was great. He got right to the heart of the deal without any nonsense. He gave me the best deal I could ever wish for. I would defin1tely recommend him to any one of my friend. I also loved the wa without any nonsense. He gave me the best deal I could ever wish for. I would defin1tely recommend him to any one of my friend. I also loved the way Sean handled the closing. I thought we were in for a a battle but he was honest, up front and did not pressure me at all. I least my 2010 Odossy from Planet Honda. I like everything about this dealership. More

when i arrived at the dealer, frankie was there to greet me and take me to the exact car i was looking for, within minutes i was already taking it for a test drive and i fell in love with the car. we went me and take me to the exact car i was looking for, within minutes i was already taking it for a test drive and i fell in love with the car. we went inside to talk numbers and not only did frankie and mark stay within my price range .. they surprised me by making it lower .. i took the car home and came back a few days later to sign paperwork with victor who made me feel really comfortable .. i have never had such a good and easy experience getting a car and i can thank frankie, mark and victor at planet honda ... More

EXCELLENT EXPERIENCE, THE STAFF MADE ME FEEL COMFORTABLE AND ASSURED IN MY BUYING EXPERIENCE. I WAS REFERRED TO THIS PLACE BY A FRIEND WHO ALSO PURCHASED A VEHICLE AT THIS DEALERSHIP. THEY WERE WARM, FRIEND AND ASSURED IN MY BUYING EXPERIENCE. I WAS REFERRED TO THIS PLACE BY A FRIEND WHO ALSO PURCHASED A VEHICLE AT THIS DEALERSHIP. THEY WERE WARM, FRIENDLY AND ORGANIZED AND ALLOWED ME TO TEST DRIVE THE CAR BEFORE I EVEN COMMITTED TO PURCHASING IT, THEY ALSO DISCUSSED PRICES AND FINANCING. I HAVE LEASED THE CAR AND WILL SURELY BE BACK TO LEASE ANOTHER AFTER MY TIME IS UP. More

My company has recently purchased two Honda's from Planet Honda with Francis as our sales rep. He was so helpful, accommodating, & got us the best deals. I can call him directly on his cell phone without th Honda with Francis as our sales rep. He was so helpful, accommodating, & got us the best deals. I can call him directly on his cell phone without the hassle of having him paged & is always available. He understood our time constraint & had us in & out in under an hour. Everyone is friendly & helpful & tries their best to help you. I have driven Honda's personally for years & I won't go to anyone else but Francis at Planet Honda! Keep up the great work. It's hard to find a trusting car salesman these days. Francis fits the bill!! More