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Planet Honda

Union, NJ

Overview
Employees
Reviews
Vehicles
4.2
3,845 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,845 reviews

October 30, 2021

I had a great experience at this dealer, Shelton Clarke was great helping me select and purchase my first vehicle. More

by rossybel.reyes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelton, Clarke, Romney Corvalan
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Oct 30, 2021 -

Planet Honda responded

Hello, Congratulations on your first vehicle! And thank you very much for choosing Shelton and our Planet Honda team for the experience. Please remember to drive safe, enjoy the road and come back to see us again along the way. We're always happy to help with anything you need.

October 29, 2021

Wally was a fantastic associate who was able to help me quickly. Got the car I wanted and couldn't be happier More

by Jrlavecchia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wadley Cornielle
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Oct 30, 2021 -

Planet Honda responded

Hello, That's wonderful to hear! Thank you for choosing Wally and our Planet Honda team for your preowned vehicle experience. We're happy to have promptly helped, and we wish you safe and fun travels ahead. Please make sure to visit us again whenever we can be of assistance.

October 29, 2021

Excelente servicio y atención. Oferta de buenas opciones y orientación clara el asesor Erick Bonilla fue muy atento y dejo que eligiera sin presiones More

by suzanahoria27
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Bonilla
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Oct 30, 2021 -

Planet Honda responded

Hello Suzana, Thank you very much for such kind words about Erick and your experience with our team at Planet Honda! It was our pleasure to assist with a stress-free experience. Please drive safe, have fun and visit us again whenever we can be of assistance. We're always happy to help.

October 27, 2021

Came in looking to return my lease and had nothing but a great experience. Walked out with my new car same day. Stephen did a great job! More

by Mary Carroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen March
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Oct 29, 2021 -

Planet Honda responded

Hello Mary, We're glad to hear everything went smoothly with your lease. Thank you for choosing to trust our Planet Honda team with your business and taking the time to leave us a great review. Please enjoy safe and exciting travels ahead. Come see us again whenever we can be of assistance.

October 26, 2021

Broken commitment by sales person. Promised to give all weather floor mats for a brand new Odyssey I purchased. Once the vehicle is picked up, there is no response even after multiple attempts More

by PAVAN Krishna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Talarico
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2021 -

Planet Honda responded

Hello Pavan, Thank you for alerting us to your concerns. It is unfortunate to learn we have not met our high standards for professionalism during your experience, and I apologize for any inconveniences you have been caused. At your earliest opportunity, please contact me at 908-838-7526 and I will do everything I can to help with your concerns over the all-weather floormats. I look forward to assisting you. Sue Lerch Customer Experience Manager

Nov 02, 2021 -

PAVAN Krishna responded

Hi Sue, What I was promised was free all weather mats by Frank and his manager Cisco. When I pinged them, instead of delivering on that commitment, he started acting rude and asked not to ask for them. I hope you will do the needful and keep the commitment.

Nov 08, 2021 -

PAVAN Krishna responded

Hi Sue, Hope all is well. We spoke last week and you were going to get back with me on Thursday or Friday. Since I did not hear from you again, I left a message for you. Feel free to let me know.

Nov 24, 2021 -

PAVAN Krishna responded

Hi Sue, hope all is well. You were going to get back with me day after we spoke early November. I am yet to hear back. Since then, I called couple of times. I expect a better response from an executive like you. Let me know. Happy thanksgiving to you and your family!

Jan 24, 2022 -

PAVAN Krishna responded

hi Sue, hope all is well at your end. We spoke on last Wednesday and you were busy and you were going to call me after 11:00AM next day. Looks like you got busy.I was at the dealership last Friday and I tried to connect with you. When I was at front desk checking your availability, I was told you stepped out for lunch and Frank showed up again and he was rude for no reason. I have no idea what he has against me. I was there couple of hours and I could not reach you. To be honest, I was expecting an honest conversation from your side and it has not happened yet.

October 26, 2021

Buyer beware.I called before driving to the Planet Honda Buyer beware. I called before driving to the Planet Honda to check two things. 1st - to ask if they had the car I was looking for in white. 2nd - t More

by ReasonableCustomer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harold Lopez
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Nov 02, 2021 -

Planet Honda responded

Hello, Thank you for your constructive feedback. Earning customers’ trust is a top priority for our team, and it is regrettable to learn you feel as though you were misled during your recent experience. Our goal is always to provide complete pricing transparency to our customers, and we will be sure to use your feedback to help us improve moving forward. We wish you the best in the future, and if I can be of any further assistance, please don’t hesitate to contact me at 908-838-7526. Sue Lerch Customer Experience Manager

October 25, 2021

I have the best experience with the help at planet Honda in union no. The sale rep that help me was excellent thank you planet honda More

by Lelecocoa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossam Abdelhamed
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Oct 26, 2021 -

Planet Honda responded

Hello, We're delighted to hear Hossam was able to provide and excellent experience at Planet Honda! Thank you for your business and kind words. Please drive safe, enjoy the road and come see us again whenever we can be of assistance.

October 25, 2021

helped me buy the car I wanted on the terms I could. I recommend Harold Lopes to anyone interested in purchasing a car on planet honda. More

by jean_marins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Lopez
Report | Print
Oct 26, 2021 -

Planet Honda responded

Hello Jean, We're happy to hear Harold was able to assist you with the right deal on the car you wanted! Thank you for choosing Planet Honda for your new vehicle. Please drive safe, have fun and come see us again whenever we can be of assistance.

October 24, 2021

Dealership and sell’s representative were excellent and professional. Had an amazing experience in purchasing my new vehicle. More

by Rivas1992.cj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hossam Abdelhamed
Report | Print
Oct 26, 2021 -

Planet Honda responded

Hello, Congrats on your new vehicle! Thank you for choosing to trust Hossam and our Planet Honda team with your business. Please have fun, drive safe and come see us again in the future. We're always happy to help.

October 23, 2021

Derek was honest and knowledgeable. He provided information in great detail. He took the time to explain the process. More

by josefinacuello15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2021 -

Planet Honda responded

Hello, Thank you very much for trusting Derek and our Planet Honda team with your business. It was our pleasure to deliver a knowledgeable and honest experience. We hope you have many safe and fun journeys ahead. Come see us again whenever we can be of help in the future.

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