Planet Honda

I was ripped off in my past experience buying cars. This is the first time I felt so satisfied in every aspect. Francis was actually referred from a close friend of mine and I couldn't be happier. He was pa is the first time I felt so satisfied in every aspect. Francis was actually referred from a close friend of mine and I couldn't be happier. He was patient and did everything he can to get me what I wanted. I am no a easy customer but he still managed to give me the best customer service possible. He was very knowledgeable and made sure to present me all of my options. The overall process was long and hectic but the enviroment and postiive enegery made it even a better experience. In addition, Francis constantly told me that I can call him for any issues/questions and his follow up emails and calls reassured me that I can turn to him if I need any help. I wish there is more great people out there like the staff at Planet Honda. More

Very friendly dealership. Michael Hanna was fantastic in getting the right car for me and my family, going above & beyond expectations. I will certainly recommend Planet Honda, Union, NJ and Michael Hanna t getting the right car for me and my family, going above & beyond expectations. I will certainly recommend Planet Honda, Union, NJ and Michael Hanna to anyone looking for a new Honda. After-hours support has been brilliant, with Michael calling to make sure all was fine and to see if there was anything else he could do for us. Customer service makes the difference. More

I was very impressed with Ryan's knowledge and expertise. I was very happy ith his patience, he helped me find the perfect car for me and my family. Im very happy with my purchase. I was very happy ith his patience, he helped me find the perfect car for me and my family. Im very happy with my purchase. More

I visited another dealership while I was shopping for my car but they didn't come close to the attention and service I received at Planet Honda, especially from Luis Cubi. All of my questions were answered car but they didn't come close to the attention and service I received at Planet Honda, especially from Luis Cubi. All of my questions were answered knowledgeably and professionally. I would definitely recommend this dealership to anyone shopping for a car. More

Henry is very courteous, respectful and knowledgeable salesperson. Compare to my previous shopping experience at other dealers. I was pleasantly surprised when he remembered the questions that I asked du salesperson. Compare to my previous shopping experience at other dealers. I was pleasantly surprised when he remembered the questions that I asked during my first visit two weeks ago. He found me the perfect car and able to give me a great price on it without haggling. More

I went to planet Honda to buy out my lease. I had an appointment for 10am and I was right on time. Art took my keys when I arrived so that the service department could certify my vehicle. After a grueli appointment for 10am and I was right on time. Art took my keys when I arrived so that the service department could certify my vehicle. After a grueling 4 hour process for paperwork, I was told that my vehicle had just entered the garage and I would have to wait another 2+ hours! After a total of 6+ hours in that dirty dealership, I finally got my vehicle back to find that all they did was clean it. No maintenance was performed despite the hundreds of dollars they charged me. Their service department has an absolutely terrible reputation and now I see why. Better business bureau rated planet Honda an "F", all other comparable dealerships on Rt 22 are rated A+. Go anywhere else. Don't throw away your time and money. More

I came in to buy a Honda civic. Luis's service was excellent and he helped me understand the features of the car and comfortably test drive the car as i wished. during negotiations he was always court excellent and he helped me understand the features of the car and comfortably test drive the car as i wished. during negotiations he was always courteous though, primarily due to his boss, the price negotiation was not up to par with the rest of experience. however Luis was very good and hopefully will be promoted within Planet Honda and hopefully replace his boss who could learn to be more respectful to customers More

THIS IS THE FIRST DEALERSHIP THAT I HAVE THE BEST EXPERIENCED. RYAN MCKENZIE WAS SO FRIENDLY THAT YOU CAN NOT RESIST NOT TALKING TO HIM. I WAS AT ANOTHER DEALERSHIP THESAME DAY BEFORE THIS ONE AND I EXPERIENCED. RYAN MCKENZIE WAS SO FRIENDLY THAT YOU CAN NOT RESIST NOT TALKING TO HIM. I WAS AT ANOTHER DEALERSHIP THESAME DAY BEFORE THIS ONE AND I HATED IT. THE SALESMAN LITERALLY CUTT IN FRONT OF EVERYONE JUST TO GET TO US. HE WAS VERY AGGRESSIVE AND PUSHY. WE TOLD HIM EXACTLY WHAT WE ARE LOOKING FOR AND HE TRIED TO OFFER US A DIFFERENT CAR AT ANOTHER LOCATION. WE WALKED RIGHT OUT. WHEN WE WENT TO PLANET HONDA, RYAN APPROCHED US AND ASKED WHAT WE ARE LOOKING FOR. WE TOLD HIM EXACTLY WHAT WE WANTED AND HE WENT TO FIND THE CAR ASAP. WE TEST DROVE THE CAR IMMEDIATELY AND ENDED UP TAKING THE CAR HOME THESAME DAY. HE'S THE ONLY SALESMAN THAT I CAN REMEMBER THAT HAS A LOT OF PATIENCE AND WILLINGLY WAITED FOR US UNTIL EVERYTHING WAS READY. I REALLY APPRECIATED THAT. I WOULD RECOMMEND RYAN MCKENZIE TO ALL MY FAMILY AND FRIENDS. More

THEY WERE GREAT IN ASSISTNG ME IN, GETTING INTO THE VEHICLE OF MY CHOICE, THEY NEVER STOPPED TRYING TO HELP ME IN EVERY WAY POSSIBLE. VEHICLE OF MY CHOICE, THEY NEVER STOPPED TRYING TO HELP ME IN EVERY WAY POSSIBLE. More

The purchase was a 2012 Honda Accord LX Sedan. I have chatted online with one of the managers (Jeremy Jordan) and he made an appointment for me to come in. Once I was at the dealership Jeremy assigned Fr chatted online with one of the managers (Jeremy Jordan) and he made an appointment for me to come in. Once I was at the dealership Jeremy assigned Francis Duah as a salesman to me, saying he's the best at the dealership. He was quite correct. It took less than an hour to get the pricing and everything agreed upon. Francis listened to my concerns with attention and care and helped facilitate the car sale process to the best possible degree. There was no constant back-and-forth with the manager on the price. I told Francis the price, he took it to the manager and they came back and pretty much matched it. Francis was very helpful in answering questions about the car features and his actual delivery of the car was excellent. I would definitely recommend Francis to anyone who wants to purchase a Honda. More