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Planet Honda

Union, NJ

4.3
3,841 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,841 reviews

July 09, 2024

I recently had the unfortunate experience of buying a car from Planet Honda. Everything from the start was mishandled. I purchased the car in April and I am still waiting for several issues to be resolved. T More

by Jenny3527
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William "Bill" Feinstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Lerch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Planet Honda responded

Hello, We're truly sorry to hear about your experience and understand how frustrating this must be. This is not the level of service we strive for, and we apologize for any inconvenience caused. We would like to address these issues directly with you, so please reach out at your earliest convenience. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

July 08, 2024

This was our third purchase from PH, and it was absolutely great. the process was easy and clear. We got a good price, and the whole transaction was smooth. We had a great salesman, Frankie Tala More

by SHaller
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William "Bill" Feinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Amorin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Talarico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Gambino
Jul 16, 2024 -

Planet Honda responded

Hello! We're delighted to hear that Frankie and the Planet Honda team made your third purchase just as smooth and satisfying. Thanks for being a loyal customer. We look forward to seeing you again soon!

July 07, 2024

If google had a option of zero star, I would have given that!! I was with my family to shop for Honda Accord and we were finalizing a deal with Loius (which imo was great sales person) but all of sudden an More

by Prinka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick
Jul 18, 2024 -

Planet Honda responded

Prinka, this is deeply troubling to read and certainly not the experience we strive for. We take such matters very seriously and would like to address this immediately. Please reach out so we can discuss further and make things right. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

June 24, 2024

Thank you. We were very pleased with our car buying experience at Planet Honda. Frankie was AWESOME! They took great care of us and worked with us to get a gre More

by surfcity99
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank Talarico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2024 -

Planet Honda responded

Hello! We're delighted to hear that Frankie and the team at Planet Honda provided an excellent car buying experience! Thanks for recommending us, and we look forward to assisting you with your next vehicle purchase!

June 18, 2024

I'm Louise, Thanks Joshua for helping me getting my first car at Planet Honda More

by Louise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny O. Boye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Manners
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : T.J
Jun 19, 2024 -

Planet Honda responded

Hello Louise! Thanks for letting us know that you had a great experience with Joshua at Planet Honda. Come again soon!

June 04, 2024

Carlos was amazing! ! They took great care of me and worked with me to get a great deal ! Highly recommended! More

by Lordstanley2903
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin
Jun 07, 2024 -

Planet Honda responded

Hello! Thanks for the high praise! We're delighted to hear Carlos and the Planet Honda team provided excellent service and a great deal. We appreciate your recommendation and hope to see you again!

June 02, 2024

Peter is amazing. I’ve purchased 3 cars from him. I have NEVER purchased 3 cars from ANYONE. Let alone, consecutively. More

by LoveLife84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Akinti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Planet Honda responded

Thank you for your continued trust and loyalty! We're delighted to hear that Peter has provided such exceptional service at Planet Honda. Enjoy your new car, and we look forward to assisting you again in the future!

May 30, 2024

I had the worst experience at Planet Honda. I found the car that I liked, put a big downpayment on a pre owned Honda on Saturday, but was told that the finance department went home and I need t More

by Yuliya
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danny O. Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny O Boye
May 31, 2024 -

Planet Honda responded

Yuliya, I'm truly sorry to hear about your frustrating experience. This is certainly not the level of service we aim to provide, and I apologize for any inconvenience caused. I'd like to discuss this further with you and see how we can make things right. Please reach out when you have a moment. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

May 28, 2024

I would never go. back. $270 per month more than the quote I received. Not a stand up place by any stretch.. smoke and mirrors More

by jsansevera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Elizabeth
Jun 04, 2024 -

Planet Honda responded

I'm sorry to hear about your experience. We strive for transparency so this feedback is concerning to hear. If you're open to discussing further, please reach out so we can address your concerns directly and work towards a resolution. Thank you, Sue Lerch - Customer Experience Manager - 908-838-7526

May 23, 2024

Not the usual car dealership run around and pressure tactics! I’m happy that salesman Carlos Crispin greeted us. He was professional, friendly, and straight forward during the entire process. We told h More

by dnetting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sue Lerch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Crispin
May 31, 2024 -

Planet Honda responded

Hello! We're delighted to hear that Carlos provided a professional and enjoyable car-buying experience at Planet Honda. It's great to know he helped you find the perfect vehicle within your budget. Enjoy your new car!