Planet Honda

In a few words: My experience with planet honda was unlike any I've ever had. My wife wanted to replace her old Hyundai Elantra for a Honda CRV (after some previous research, she decided to go to th unlike any I've ever had. My wife wanted to replace her old Hyundai Elantra for a Honda CRV (after some previous research, she decided to go to this Dealer first, why? Because it's close to Costco :P) Anyway, once we parked Paulette was already waiting for us (really nice person, on her particular way). She was the best rep. I have ever come into contact with, she went above and beyond, she made us feel like my wife and I were her only clients and when I or my wife had any questions she answered every single one of then and believe me we had a lot. Planet Honda is lucky to have someone like Ms. Cowan on their team. The negotiation process was a little bit sour (my wife is really good doing that!) because the sales manager (in the middle of the negotiation) left her talking by herself (I got really upset, I told her: "you know what Let's go!" - we were buying in cash in order to get a better price), but thanks to Paulette they didn't loss our business. Also, Delio Countinho on the finance department was SO NICE and patient, while working with us in getting ready my wife's new ride (by explaining some additional warranties and guiding us through all the paperwork). Thanks to Paulette and Delio efforts we didn't go to another dealer (Autosport Honda). And the end of the day (before we left the dealer), the sales manager gave us the last documents (signed by him) and was really nice, however I won't forget that thanks to his attitude towards my wife (probably a 2 minutes lack of attention - like Delio told us, apologizing on his behalf - Delio is what I call "someone who really wears the company's colors proudly", but I felt it like a Lack of respect) he almost lost us as customers. Anyway, my wife is happy with her new ride and I'm glad with the overall experience. I'll consider Planet Honda in my top 3 dealers when looking for my next ride. More

It was my dad's second time at this dealer and my first. After my unpleasant experience the first day, didn't think I would return but because of certain reasons, we decided to go back. Jerry was a pleasure After my unpleasant experience the first day, didn't think I would return but because of certain reasons, we decided to go back. Jerry was a pleasure to work with, Chigbo as well. Everything worked out quickly and was thankful to be done so quickly. This totally made up for the extremely bad service we had received the day before. Very content with our purchase and would definitely refer others to go back to Jerry. More

Luis got me into a car on the spot! I have bad credit and did not have a large down payment, but he was able to work with me and get me a great vehicle. My expectations were exceeded. He was also extremely k did not have a large down payment, but he was able to work with me and get me a great vehicle. My expectations were exceeded. He was also extremely knowledgeable about the vehicles in general. I was impressed. More

I worked with Gerry Soares and Levie Frink, who made the process of buying my new car a breeze. Gerry was very thorough about explaining the features of the CRV, and Levie made the paperwork process go ver process of buying my new car a breeze. Gerry was very thorough about explaining the features of the CRV, and Levie made the paperwork process go very smoothly. I would definitely recommend this dealership to anyone who wants a good deal, and fast, friendly service. candtobin. More

This dealership has a huge selection to chose from and the staff was helpful and easy to work with. I would recommend this dealership to my friends and family. the staff was helpful and easy to work with. I would recommend this dealership to my friends and family. More

Great customer service. I'm happy with my vehicle! Was taken care of right away and the staff was very friendly. Great, comfortable place. Will be going back for all of my Honda needs. Thanks! taken care of right away and the staff was very friendly. Great, comfortable place. Will be going back for all of my Honda needs. Thanks! More

I received an excellent customer service, totally I received an excellent customer service, totally opposite what my perception was about car dealers before stepping inside Planet Honda. The two gent I received an excellent customer service, totally opposite what my perception was about car dealers before stepping inside Planet Honda. The two gentlemen that assisted me were very clear in answering my questions, and i could'nt be happier. More

Stephen listened to every little thing I was looking for in a new car, then took all the time needed to go over all options and possibilities with me. We went on a total of four test drives to narrow down in a new car, then took all the time needed to go over all options and possibilities with me. We went on a total of four test drives to narrow down the search and make sure of the right car for me. After that, he and Mark worked together to get the Accord I chose down to a very nice price. Later that night, I went back to Planet Honda with my wife and made the deal. Stephen and Mark stayed well after closing to make sure all went smooth, and we left happy. I would definitely go back in the future, and recommend these guys to anyone I know who's looking for a new ride! More

At first, I was very skeptical of my ability to get a car, with Planet Honda being the 3rd dealership I'd walked into within the span of 4 weeks. I had even considered cancelling my appointment with them car, with Planet Honda being the 3rd dealership I'd walked into within the span of 4 weeks. I had even considered cancelling my appointment with them. I used public transportation to get there, and made sure I got a return ticket to get back home, because I was sure I wouldn't be able to qualify for a loan. But, my gut said "give them a try", and I'm glad I did! Shannon, Greg and Joe from finance were very friendly, helpful, and after filling out the forms, within about 15 minutes, Joe has his hand extended to shake my hand. I was quite surprised, and the monthly payment is within my budget. Not only did they detail my 2006 Accord, but gave me a loaner until the next day! That is what I call customer service, in every true sense of the word! Of course, my return train ticket didn't get used, but it will be a constant reminder of my experience at Planet Honda. The third time's a charm! Thank you Shannon, Joe and Greg! More

Overall, I was completly satisfied with my lease with Planet Honda. Sales rep Spencer Rudloff went above and beyond to make my first visit to Plane Honda and very good one. Planet Honda. Sales rep Spencer Rudloff went above and beyond to make my first visit to Plane Honda and very good one. More