Planet Honda

I came in for routine service, with an 8:30am appointment made a few days prior. I was told explicitly over the phone that an 8:30 arrival would be "perfectly fine, we don't get busy until 9am" and that the made a few days prior. I was told explicitly over the phone that an 8:30 arrival would be "perfectly fine, we don't get busy until 9am" and that the wait time shouldn't be too long. On arrival, I noticed numerous other customers in the waiting area who appeared to have been waiting for quite some time. In fact, my routine service took a total of almost 4 hours. It took over two hours for the Multi-Point Inspection (which had been performed in the past few months anyway) to be conducted. Aside from the routine oil change, there were 2 recommended procedures from the service manager, each priced at around $260. I was persuaded to have the Fuel Injection cleaning/flushing--largely influenced by the mindset of "I've waited this long, I might as well get it done." Upon later investigation, I discovered that this particular service is, in fact, NOT recommended by the manufacturer. In fact, it was explicitly termed an "unnecessary maintenance procedure"; any fuel injector issues should be addressed by replacement of that part. Additionally, my vehicle has less than 27,000 miles on it, and is in good working condition. I do not appreciate the on-the-spot pressure to have this unnecessary service completed, and CERTAINLY not for the price of almost $300 (with tax) and the loss of an entire morning. Moreover, this is not the first time I have spent an exorbitant amount of time at Planet Honda for routine service procedures. I had a tire issue earlier in the summer that required tire replacement--that visit also took over 4 hours in its entirety. I cannot keep wasting my time and money at this dealership. DO NOT give this dealership your business, unless you have a superfluous amount of time to spare. More

Planet Honda and Frank Talarico are the worst I mean slimest place I've ever dealt with. After doing Google and other online research I strongly suggest BUYER BEWARE. If the DEVIL exists it's PH and Fra slimest place I've ever dealt with. After doing Google and other online research I strongly suggest BUYER BEWARE. If the DEVIL exists it's PH and Frank. The deceitful, lying and bait and switch tactics is disgraceful. This place is shameless and has no moral compass of how low they will go. DO YOUR RESEARCH ON THIS PLACE - BEWARE BUYER BEWARE More

Mina Ibahim was very professional and efficient. I was treated well and dealt with in an honest and expedient manner I was treated well and dealt with in an honest and expedient manner More

Brain was the best! He gave helpful guidance and made my car buying experience smooth and painless! He gave helpful guidance and made my car buying experience smooth and painless! More

As customers, we often overlook the importance of customer service, but the team at Planet Honda truly stands out. We appreciate the hard work of the entire Planet Honda family, even if we don’t alwa customer service, but the team at Planet Honda truly stands out. We appreciate the hard work of the entire Planet Honda family, even if we don’t always recognize the number of vehicles the technicians handle or the customers they assist. Overall, we are extremely satisfied with the service. Thank you, Planet Honda, Mia O Brain, and Jose Velez! More

Joe and Brian were great! They took care of everything for me and were very helpful. I will be returning! They took care of everything for me and were very helpful. I will be returning! More

Excellent salesman and a great experience. Mina was great in helping us stay within our budget. Thanks to the finance manager Mike as well for meeting us half way to stay within our budget. Gr Mina was great in helping us stay within our budget. Thanks to the finance manager Mike as well for meeting us half way to stay within our budget. Great team to work with in buying your next new car. See you again in a few years. More

Brian is they best guy I know in the business he is always willing to work with provide you with the most accurate answers and helps to give you the best experience in purchasing a vehicle also other s always willing to work with provide you with the most accurate answers and helps to give you the best experience in purchasing a vehicle also other sales rep Luna is also a great guy who knows what a stuff when it comes to all cars and to help you get the best deal possible without hesitation More

tried to get a car transferred, unfortunately it had just sold. Derek was great and no pressure from him. just sold. Derek was great and no pressure from him. More

Brian was extremely helpful and knew exactly what needed to be done in order for me to get the car I wanted at the price I wanted. Very professional but also personable. Definitely recommend asking for Bria to be done in order for me to get the car I wanted at the price I wanted. Very professional but also personable. Definitely recommend asking for Brian when visiting Planet Honda!! More