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Planet Honda

Union, NJ

Overview
Employees
Reviews
Vehicles
4.2
3,845 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you ...
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2285 US-22

Union, NJ

07083

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Showing 3,845 reviews

July 18, 2022

Tony and team were solid through the process. Pleasant experience which isn't normal for car buying experience More

by Njmf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Matos, Bolla Botros
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Jul 20, 2022 -

Planet Honda responded

Hello, We're happy to hear Antonio and the team made pleasant the norm here at Planet Honda. Thank you very much for your kind feedback. It's our pleasure to have helped you into your preowned vehicle and we wish you many safe and fun travels ahead. Come back and see us again down the road.

July 17, 2022

It's always a pleasure working with Planet Honda. I've been a customer of theirs since 1999. Adding up all MY leased vehicles, plus family & friends ive sent there, this NEW car of mine makes a total More

by AJHK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Amoron, Stephen March
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Jul 17, 2022 -

AJHK responded

Send my review above

Jul 20, 2022 -

Planet Honda responded

Hello, It is our longtime guests like you that really make our day here at Planet Honda, and we can't thank you enough for the incredibly loyal patronage through the decades. It's our sincerest pleasure to continue providing you the level of care through both sales and service that has not only seen you return so many times but also send many others to visit us through your recommendations. Travel safe and have fun. We look forward to the many more outstanding years to come!

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July 14, 2022

Smooth process for a first time car buyer. Patient and thorough throughout the entire experience. More

by Mr G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Castillo, Edward Gorham
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Jul 15, 2022 -

Planet Honda responded

Hello, It's always such a great feeling to welcome first-time buyers to our dealership. Thank you very much for trusting the Planet Honda team with your experience. We're happy to have provided you the patient, thorough assistance you needed to be confident in your purchase and we wish you many safe and exciting travels ahead. Please let us know whenever we can be of help with anything you may need down the road.

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June 29, 2022

I had a great experience today at the Honda dealership. This is my second car that I bought from Honda. My first car the whole experience was uneventful. I loved the car but felt like I was constantly bei More

by lpjetebony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2022 -

Planet Honda responded

Here at Planet Honda, we love welcoming our customers like family. Our Sales Team strives to be upfront, allowing awesome experiences to happen. Thank you for choosing us, we look forward to seeing you again.

June 25, 2022

Mark Gordon provided excellent service! We are very happy with the experience. Looking forward coming back. More

by DB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
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Jun 26, 2022 -

Planet Honda responded

Thank you for taking the time to share your five-star review, it means a lot. Our job at Planet Honda is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

June 25, 2022

Thank you Mark Gordon! ! We had a great experience with our car purchase!! Thanks for all your help!! More

by 8stin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
Report | Print
Jun 26, 2022 -

Planet Honda responded

Thank you for your positive review. We here at Planet Honda are overjoyed to know you were shown a great dealership experience working with our Sales Team. Congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

June 25, 2022

Very good experience and found the car we wanted! Antonio was very helpful and knowledgeable! More

by Ds678
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Matos
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Jun 26, 2022 -

Planet Honda responded

It's truly wonderful to learn of the pleasant experience you had with our Sales Team and we're so grateful that we had the opportunity to serve you. Your five-star review is appreciated, and we hope to see you back at Planet Honda for all of your future needs.

June 22, 2022

Wouldn’t discuss the vehicle particulars w me on the phone nor the sales manager answer My email inquiry. Not a good sales agent for you . They have a poor reputation locally as well. More

by Sarno.Anthony44
Recommend Dealer
No
Employees Worked With
Kero Rofail, Meena Tawfik
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Jun 25, 2022 -

Planet Honda responded

Hello Sarno, We appreciate your feedback and the opportunity to earn your business. I’m sorry you were not provided the details you were seeking regarding the vehicle of your interest. Please contact me at 908-838-7526 and I will work to see that you are provided everything you need. Thank you, Sue Lerch Customer Experience Manager

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June 15, 2022

I know cars are at a premium and it’s a sellers’ market but I shouldn’t’ have to beg a dealer to sell me a car. After a week of following up, calling, texting, and emailing, I give up. If this is how prosp More

by linder0917
Friendliness
Recommend Dealer
No
Employees Worked With
Cristina Lopez
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Jun 15, 2022 -

Planet Honda responded

Hello, Our goal is to provide exceptional communication to every guest willing to present us an opportunity to earn their business. I’m sorry to hear we fell short of that commitment during your inquiries. When you are available, please reach out to me directly at 908-838-7526 to discuss your experience further. And if you would like to give us another chance, I’d be more than happy to ensure you are assisted properly with your vehicle search as well. Thank you, Sue Lerch Customer Experience Manager

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Jun 15, 2022 -

linder0917 responded

Thank you. I will contact you tomorrow.

June 13, 2022

Thank you Mark Gordon planet Honda for making my moms vehicle purchase smooth and easy. You did great! More

by Ev1156
Recommend Dealer
Yes
Employees Worked With
Mark Gordon
Report | Print
Jun 15, 2022 -

Planet Honda responded

Hello, We sincerely appreciate the compliments for Mark and know he will enjoy them as well. Thank you for the kind words and your mom for working with us at Planet Honda. It was our pleasure to help her to a smooth and easy visit while assisting her into a preowned vehicle. Our team wishes you both many safe and happy travels. Please drop by and see us down the road whenever we can be of help with anything else you may need.

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