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Planet Honda

Union, NJ

4.2
3,846 Reviews
Home of the "Planet Advantage" - "Where Buying a Car is Fun!" When you buy a car from Planet Honda, we give you ALL of the following: $1,000 Additional Trade-in Value Guarantee - Have all your services performed with us and we will guarantee your vehicle will be worth at least $1,000 more at trade-in time. 72-Hour Exchange Policy - We want you to LOVE your new or pre-owned vehicle. If for ANY REASON you are not totally satisfied with the vehicle, simply bring it back within 72 hours of purchase (with no more than 300 miles more on the odometer than at time of purchase) and you can pick ANY OTHER VEHICLE for sale at our dealership to replace the one you purchased. 30 Day Lemon-Free Pledge - if your vehicle requires an unreasonable amount of service within the first 30 days, return it and we will exchange it for one of equal or greater value...all you pay is the difference. Planet Honda's Best Value Guarantee - Find the same vehicle, with the same options and same package of benefits, for less money at any dealership within 10 days of purchasing your vehicle from us, we will PAY YOU DOUBLE THE DIFFERENCE IN CASH. AND..... All of our Used Car Inventory is PLANET PROTECTED! Inspected-Repaired-Guaranteed! 3 MO/3000 MI Warranty! 72 HR/300 mi Exchange Policy! 30-Day Lemon-Free Pledge! CarFax Vehicle History Protection! NADA Book Value Protection! BEST VALUE GUARANTEE! Call us today at (877) 411-8072 to learn more about these FANTASTIC BENEFITS! You won't find them anywhere else but at Planet Honda - Where Buying a Car is Fast, Friendly, Fair and FUN!
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2285 US-22

Union, NJ

07083

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Showing 3,846 reviews

October 05, 2022

Excellent service. Have worked with Frank for several leases. Knowledgeable and efficient completing the deal. Will be back for next lease. More

by rlkunzle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Talarico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Planet Honda responded

Hello, Thank you for the awesome feedback on the knowledgeable, efficient, and overall excellent service you experienced with your deal! We are happy that Frank sealed the deal again for you and look forward to the next opportunity to collaborate!

October 01, 2022

It was a great experience Eduardo Huaman, finance manager and his team Tony and Johan were really nice and helped me through the process More

by Rosa Huaman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduardo Huaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Matos
Oct 01, 2022 -

Planet Honda responded

Hello Rosa, Thank you so much for sending us into the weekend and new month with the kind review. Eduardo, Tony and Johan all work hard to provide our Planet Honda guests the very best in customer care and will appreciate your complimenting their assistance. Travel safe and please reach out to us any time we can be of help in the future.

September 30, 2022

The salesman that helped me, Mr. Castillo, was great, very genuine and direct. Which is something I really appreciate. The only reason I did not rate 5 stars was because the finance More

by Yani
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Bonilla, Freddy Castillo
Oct 01, 2022 -

Planet Honda responded

Hello Yani, Thank you for sharing such thoughtful feedback of your visit with Freddy and your constructive criticism as well. We'll make sure Freddy hears you enjoyed his genuine and direct assistance and work to address the concerns you mentioned too. Our team wishes you safe and happy travels ahead and we appreciate you trusting us with your business. Please reach out if we can help with anything you need in the future.

September 30, 2022

Aladdin was outstanding and went above and beyond making our experience at purchasing a car exceptional. More

by Benjaminajo12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aladdin Agina
Oct 01, 2022 -

Planet Honda responded

Hello Ben, We're thrilled to see Aladdin's willingness to go the extra mile in his assistance led to such an outstanding visit for you here at Planet Honda. We'll be sure he hears your compliments, and all of us want to thank you for working with us on your vehicle purchase. Travel safe, enjoy the road and let us know whenever we can assist with anything else you may need in the future.

September 28, 2022

Horrible dealership sold me a car with rust break try to charge my warranty, the warranty company stated planet honda know about the problem. What kind of a dealership is this. More

by Snthlln
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward Gorham
Oct 01, 2022 -

Planet Honda responded

Hello, Your safety and satisfaction are both very important to us. It is unfortunate that despite our efforts to work with you previously that you remain dissatisfied. Should you decide in the future to reconsider working with us toward an amicable resolution, please reach out through the number below. Otherwise, we wish you the best moving forward. Sue Lerch Customer Experience Manager 908-838-7526

Oct 01, 2022 -

Snthlln responded

You work with me, how we brought the car back for everything that your company is aware to be fixed you stated you will not spend any more money on the car. We have plenty of witness that witness the incident. We also find out your company but a used transition in the car.

Oct 01, 2022 -

Snthlln responded

Your company put my family at risk. Your used car manager is aware of everything that is wrong with the car and ask for nothing to be fixed.

September 26, 2022

Everything was very good thanks to everyone help us nice peoples very good service thank you special thanks for the sales man Wally thanks . More

by Samirhajj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Bueno-Escolastico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Planet Honda responded

Hello, Assisting you was our pleasure here at Planet Honda, and we're sure Wally will agree. He'll be thankful when we pass along your kind feedback as well! Enjoy the road, travel safe and be sure to let us know whenever we can help again!

Sep 27, 2022 -

Samirhajj responded

Thank you

September 25, 2022

Anthony is a wonderful human being. Easy to talk to and understanding of your situation. Helped me in any way possible. The best. More

by Ddamon634
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Hartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Planet Honda responded

Hello, Anthony is going to be sincerely thankful for such wonderful compliments. He enjoys working with our Planet Honda guests and helping them decide on the best vehicle to fit their needs. Thank you from all of us for your visit. We wish you happy and safe travels and hope that you'll come back to see us again sometime.

September 25, 2022

Antonio was great. Very knowledgeable and patient to get me a great deal. Thanks Tony! More

by Bortiz1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Matos
Sep 27, 2022 -

Planet Honda responded

Hello, We're sure Tony will agree the pleasure of helping was all ours. He'll certainly be happy hearing his knowledgeable and patient help was valued, and we all hope you have many exciting and safe adventures ahead. Reach out to us again whenever we can help with anything else here at Planet Honda.

September 24, 2022

I brought a car from Derek Mohammed as a lease 2 years ago and I just brought another one today!! I will never use another sales consultant or dealership. He was so very patient with me as always! He’s ho More

by daneiciadavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Planet Honda responded

Hello, We always enjoy working with familiar faces here at Planet Honda. Thank you so much for trusting Derek in the team with a second leasing experience. He'll truly appreciate hearing his honest and patient assistance helped ease your stress and has earned your business for life. Enjoy the road, drive safe and we'll see you next visit!

September 10, 2022

Planet Honda and Frank Talarico are absolute garbage. Please be careful, this guy is a thief. More

by Danipecu2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Talarico
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Planet Honda responded

Hello Dani, It is regrettable to learn of your feelings regarding our team. We work hard to help guests enjoy exceptional assistance and always act with integrity. That your experience has led you to believe differently is concerning, and I’d appreciate an opportunity to speak with you about this matter directly. At your availability, please reach out to me at the number below. Thank you, Sue Lerch Customer Experience Manager 908-838-7526

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