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Planet Honda

Golden, CO

3.7
784 Reviews
Denver's Fair, Fast, and Negotiation-Free Honda dealership. Offering hassle-free car buying. We offer a 250 mile, 5 day money-back guarantee. Plus 24 hour test drives!
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15701 W Colfax Ave

Golden, CO

80401

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Showing 784 reviews

October 06, 2021

We had a pleasant experience at Planet Honda. Everything was hassle free. And after doing my homework, it was clear that Planet Honda’s price was the best I could find in the Denver area. Dori was easy to w More

by katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dori Smith
September 30, 2021

Very impressed with Jeff Puffett & all the attentive care he provided, before leaving I was showed how to operate everything on my vehicle & given a tour of the service department. They literally put you 1st More

by paulabrown775
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Puffett
September 27, 2021

Excellent service, efficient, effective, very professional. Gave me the price quoted, honest, fair. I would recommend to anyone!! More

by Satisfied
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nudell
September 22, 2021

Pricing for oil change was high-69 bucks. New to dealer and was not offered lower cost option. Was not offered a car wash either. Asked about it, but the person who normally completes the wash was not ava More

by tylercoxbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris D
Oct 06, 2021 -

Planet Honda responded

Thanks for the visit, Tyler. Honda vehicles (and really, all vehicles) moved to synthetic oil (full or semi) and the raw material is simply more expensive. I paid $99 for an oil change on my wife's Subaru at Mike Shaw last month. Sorry about the car wash. That is on us. We normally run every car through our wash. We aim to do that 100% of the time, weather-pending. All told, thanks for your business.

August 26, 2021

I took my truck in for oil change and to fill fluids in my truck it was perfectly fine it was just maintance The next day my radiator cracked and my truck was smoking took it in again it cost $1,200. Now More

by Daisy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Padilla
Oct 06, 2021 -

Planet Honda responded

Daisy, Sorry to read this. I took the time to review your visit details. Your Ridgeline came in for an oil change. We changed the oil. Our technician performed and inspection and did not detect any issues. Your drove it home and found it overheated the following day. Your radiator is cracked on the bottom. When we performed the radiator repair, we did not operate on your starter. While I understand this is frustrating. I can say with integrity that your starter was fine when you drove the vehicle home. I am sorry you are having vehicle issues, but we are not causing these issues. Cars simply wear down.

August 22, 2021

Bought a new car and Doris was great. She knew I had a bad experience with another dealer and she moved everything along in a very efficient manner. Love my new CR-V and will be back More

by Marybetz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie, Doris
August 18, 2021

My experience at Planet Honda was the best!! My last car purchase was at Subaru and the experience was not good at all. I called Josh as our business sometimes works with Honda and Hyundai. He recommended N More

by namanole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, Neil and many others I don't know their names. They were all pleasant and attentive. Neil is AWESOME!!
August 13, 2021

Brad Nudell assisted me with my purchase. Kind. Knowledgeable, and patient would describe Brad. He has excellent listening skills which led me to achieve my goal. Brad also provided me with a loane More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Nudell, John ?
Aug 16, 2021 -

Donna responded

verified

August 08, 2021

Planet Honda’s Derek Coleman greeted me at the door very friendly and respectful. He showed me the car I was interested in and answered all my questions. More

by Clbrown33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Coleman
August 03, 2021

Had a scheduled 8am oil change. Was told that car would be done by 9am. Service wasn't done until after 9:30 and I couldn't get service department to check me out for another 20 min. Nobody seemed concerne More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam
Aug 03, 2021 -

Planet Honda responded

So sorry. This is on us. We simply did not deliver. We are working on a new active delivery process to improve customer satisfaction and reduce the odds of this happening. Please accept this apology and know that we are better than this. I hope you'll give my team another chance. Hoan Bui Planet Honda Parts & Service Director 303-215-4209

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