Planet Honda

Airbag Recall Not taken seriously I brought my 2009 Honda FIT in to Planet Honda for an ignition repair. My car was there for 3 days -during that time I spoke on the phone to the serv I brought my 2009 Honda FIT in to Planet Honda for an ignition repair. My car was there for 3 days -during that time I spoke on the phone to the service manager several times discussing the issues, price, etc. NOT ONCE was I informed that my car was a model on recall for an airbag issue that had caused several fatalities. It wasn't until I picked my car up and paid my bill that the tech casually mentioned that my car was on recall, but that the parts necessary to fix the airbag wouldn't be in for several weeks, and if I wanted a free rental while waiting for the parts I could "call the service dept tomorrow" to try and set up a rental. There was no offer to let me leave the car there and come back for a rental -- in other words, I was sent on my way to drive home several miles knowing my airbag, if deployed, could kill me. Nice. Needless to say I took the car to Auto Nation Honda the next day and they were awesome - told me I could leave my car there until the parts came in, an Enterprise rep came and picked me up and got me in a rental. I was also told if I chose to keep my car at home and wait for the parts I had to sign a waiver stating that I would not under any circumstances drive my car or allow anyone else to drive it. Obviously, they took the recall much more seriously than Planet Honda. In fact, a rep told me Auto Nation towed a customer's car to her residence rather than let her drive it, and offered to tow it back to Auto Nation once the parts came in, rather than let her drive it home. It's a no-brainer - take your business to Auto Nation Honda and avoid Planet Honda. More

In and out in less than one hour!! I sold my old car using the Kelley blue book cash offer program. Service was quick and efficient and they made me an offer that was fair. Great experi I sold my old car using the Kelley blue book cash offer program. Service was quick and efficient and they made me an offer that was fair. Great experience overall, and a brilliant alternative to craigslist. More

Great service I needed to sell our car to meet a family need and used their cash offer program. They were extremely professional, easy to work with, and fast. Not I needed to sell our car to meet a family need and used their cash offer program. They were extremely professional, easy to work with, and fast. Not only did they give me an offer $500 more than other dealerships but they paid for my ride home after I sold them the car. There is a reason they have such high ratings, my experience with them was top tier. More

Great service provided by Jahnell. I had a great experience bying a used car at Planet Honda, Jahnell Johnson was my sales consultant, he was absolutely patient and nice, listened to al I had a great experience bying a used car at Planet Honda, Jahnell Johnson was my sales consultant, he was absolutely patient and nice, listened to all I had to say and explained every question with knowledge and charisma he never pushed me to make a decision which I appreciate. I would recommend him a million times, thanks Jay! More

Amazing Experience It's not often that you find the vehicle you want and the people you want to buy it from on the first stop, but that's what happened with us. Jay was It's not often that you find the vehicle you want and the people you want to buy it from on the first stop, but that's what happened with us. Jay was amazing to work with and so was the entire staff. We couldn't be happier! We will definitely be back! More

Great Experience at Planet Honda I came to Planet Honda to sell my vehicle I had for years! I was helped by Steve and he was nothing but patient and attentive as this was a new experi I came to Planet Honda to sell my vehicle I had for years! I was helped by Steve and he was nothing but patient and attentive as this was a new experience for me. He helped me sell my current vehicle which had years worth of sentimental value. He was extremely knowledgable and I knew I left my beloved car in good hands and felt I received a great trade in value! In return he found the perfect CRV for me !Thank you Planet Honda and Steve ! More

Good experience! They were very helpful. I was able to sell my car for a price that was in my range and the process did not take very long. I would recommend them. They were very helpful. I was able to sell my car for a price that was in my range and the process did not take very long. I would recommend them. More

Fast, Friendly, and Honest Mel and Scott were so helpful, and made buying my new Honda so easy. They put me at ease, and I love my new car! Mel and Scott were so helpful, and made buying my new Honda so easy. They put me at ease, and I love my new car! More

Friendly and quick Have been going to planted Honda for twenty years and feel they give good and friendly service. Easy to get in and make appointment and they washed ca Have been going to planted Honda for twenty years and feel they give good and friendly service. Easy to get in and make appointment and they washed car. More

Oil Chsnge I purchased my Honda at planet Honda in 2006 and I have had the vehicle serviced at planet since. . The service I revived today was excellent. Mit I purchased my Honda at planet Honda in 2006 and I have had the vehicle serviced at planet since. . The service I revived today was excellent. Mitch did a great job and his efforts are appreciated. I also appreciate the Service Yechs who maintain my Honda. The unsung Hero's. Thank you!!!. More