Back

Planet Honda

Golden, CO

3.6
786 Reviews
Denver's Fair, Fast, and Negotiation-Free Honda dealership. Offering hassle-free car buying. We offer a 250 mile, 5 day money-back guarantee. Plus 24 hour test drives!
Contact Dealership

15701 W Colfax Ave

Golden, CO

80401

Directions

By Type

Showing 786 reviews

June 09, 2021

Trava was fantastic to work with, she helped us decide on the right vehicle. I liked there was no stress of the negotiation process. Commission free is what liked made it much easier to rest on a price. More

by jjew58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Des and Cameron in finance great people to work with explaining everything clear and consider.
Jun 28, 2021 -

Planet Honda responded

Thank you! We love being commission-free. It reduces the pressure on customers and salespeople. There are so few things left where haggling exists, that we were excited to get rid of price games back in 2014. Now we focus on pricing fairly - using market scanning technology - and recruiting excellent communicators like Trava to help our guests make the right vehicle purchase decisions.

June 05, 2021

Overall excellent service. Ricky B was excellent and very helpful. He had the car ready and waiting for the test drive. Explained options and set up all the phone options More

by John Bates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky B
Jun 28, 2021 -

Planet Honda responded

Thanks, John! We aim to reduce the wait times and remove the ambiguity often found in a car purchase. I am so glad to read that Rociky gave you 5-star service. Congrats on your new vehicle!

June 02, 2021

I was shopping for a 2021 Honda Ridgeline. At the time they were truly scarce with the chip shortage and Covid. Makenzie Todd located one that was scheduled to be built and was to be shipped to Planet Ho More

by Sparkland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Todd, Jeremiah Watson, Jim Kurtz
Jun 28, 2021 -

Planet Honda responded

Wow, Sparkland. This is truly the kindest and most thorough review we could have seen. You perfectly describe the way our team communicates and explains things to one another and our customers. Yes, scarcity is very real right now, so we are so pleased to read that we were able to find you your perfect Ridgeline! We are proud to be negotiation-free, fee-free, and focused on helping our customers, not just 'selling cars.'

June 01, 2021

Great service from Neil Goodson. Well informed and made sure we knew what we would be getting into. Great with kids! My 8 month old daughter loves him! More

by SarahRawr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goodson
Jun 28, 2021 -

Planet Honda responded

Thanks, Sarah! Neil is a great person; not just a great employee. We are so pleased to read this review. Thank you for your business and for this high praise for Neil

May 31, 2021

About the dealership how much can I say About planet About the dealership how much can I say About planet Honda planet Honda have been very happy the car that bought there And the sales people’s are s More

by earneseshabazz7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Comecon Meservey
Jun 28, 2021 -

Planet Honda responded

Thank you!

May 21, 2021

When I was having my 2004 Honda Odyssey serviced, I took the time to check out a new Pilot. Mr. Neil Goodson helped me through the purchasing process. He did a great job of explaining the paperwork and th More

by texpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Goodson
Jun 28, 2021 -

Planet Honda responded

Thank you for this review. We often have customers who are visiting to perform maintenance/repair on older Honda vehicles and decide it would be more prudent to just upgrade. It is always nice to read about the journey. I am so pleased to read how Neil helped you collect the information and come to a decision that made sense for you. Congrats on your new Pilot. The AWD will be a major upgrade come winter.

May 16, 2021

I worked with Cam and Sam. Everyone was very helpful and friendly. I found the car I wanted, my first new car, they made it very easy! I would definitely go back in the future! More

by bodaciouscat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam, Sam
Jun 28, 2021 -

Planet Honda responded

Thanks for this bodacious review!

May 16, 2021

Excellent service, well informed, friendly, best price in town, easy to deal with, honest and very prompt to reply my phone calls and many questions. 5 stars customer service in new car sales. More

by Ania
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trava Hicken
Jun 28, 2021 -

Planet Honda responded

Thank you, Ania! Well informed. Best Price in town. Excellent service. That's how we roll :)

May 13, 2021

We were approached soon after entering the building. Every person, including Trava and John were pleasant and helpful. Trava was knowledgeable about the questions we had to narrow down which vehicle wo More

by Stlamb2003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trava, John
Jun 28, 2021 -

Planet Honda responded

Thanks for this review. We focus on culture and communication here at Planet. Our goal is to recruit and train people like Trava who can listen to our customers, make recommendations, and empower them with the information needed to make a confident purchase decision. Thank you for your business and congrats on your new ride!

May 11, 2021

From the first day I walked into the dealership I was greeted warmly by many of the staff. I was introduced to one of the "non-commission" Sales Associates. He asked a few questions and I made another More

by jeffpatton54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Nielsen
Jun 28, 2021 -

Planet Honda responded

Thank you, Jeff! We are humbled by this review. Yes, our negotiation-free process is different from the car business at large, but we've been doing this since 2014 and reviews like yours are why we made the change. Our aim is to educate and assist. Car Buying is a big decision and we believe that our best role in it is assistance, not salesmanship. It is this posture that allowed you to see the value in the Touring model. Congrats on your new CR-V and thank you for this review

...
11
...