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Planet Honda
Golden, CO
784 Reviews
Denver's Fair, Fast, and Negotiation-Free Honda dealership. Offering hassle-free car buying. We offer a 250 mile, 5 day money-back guarantee. Plus 24 hour test drives!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 784 reviews
July 31, 2021
There is not enough room available in this comment area to describe how flabbergasted, irrate, and bewildered I am at Planet Honda. Zero customer service! Constant runaround after spending close to $40k o to describe how flabbergasted, irrate, and bewildered I am at Planet Honda. Zero customer service! Constant runaround after spending close to $40k on a new vehicle purchase. I would never recommend this location. The GM manager, John Osbourne is rude and condenscending and lacks sincere compassion for his customers. I have owned nothing but Hondas for 30 years and I have never been treated with disrespect like this dealership has portrayed. Two months ago I escalated this to Honda Corporate and I have still not heard from anyone at this location to assist me with a solution. Planet Honda is holding a refund check for an used service agreement which I was only given a 84% refund on. This is the shadiest Honda Dealership in the Denver Metro area. I'd suggest that NO ONE use this dealership when making a purchase. The GM John Osbourne and the Finance Director Dess Dobrosi should be directed back to Customer Relations 101. If I treated or spoke to my customers the way I have been, I would not have a job! UNNACCEPTABLE!! More
by Grateful1
Employees Worked With
Sales, Dess Dubrosi, John Osbourne
July 22, 2021
Very satisfied. All personnel friendly and knowledgeable . Dealership clean and soft drinks , snacks were plentiful. Derek was new and training under Brad. Thanks to the both of them . Dealership clean and soft drinks , snacks were plentiful. Derek was new and training under Brad. Thanks to the both of them More
by bechbar
Employees Worked With
Brad N? And Derek, especially Derek
July 16, 2021
Friendly and efficient in answering questions.Trava was Friendly and efficient in answering questions. Trava was professional, friendly and knowledgeable The time to complete the paperwork was fast Good Friendly and efficient in answering questions. Trava was professional, friendly and knowledgeable The time to complete the paperwork was fast Good price for trade in More
by Spencerkristi4
Employees Worked With
Trava Hicken
June 26, 2021
All around excellent experience. Jeffrey Puffett is stellar. I would highly recommend Planet Honda and Mr. Puffett (Jeff) to anyone interested in a vehicle. stellar. I would highly recommend Planet Honda and Mr. Puffett (Jeff) to anyone interested in a vehicle. More
by TiffanyRenee
Employees Worked With
Jeffrey Puffett, John Distel
June 22, 2021
Wonderful experience all around. Our Salesman Rickey Banegas was knowledgeable, courteous and made our necessary purchase a relaxing event! We would recommend Ricky and Planet Honda to everyone in the D Banegas was knowledgeable, courteous and made our necessary purchase a relaxing event! We would recommend Ricky and Planet Honda to everyone in the Denver Metro area! More
by Bfrancis944
Employees Worked With
Ricky Banegas
June 19, 2021
I leased an HR-V and Ricky, the salesman was great. Honest, professional and straightforward. Finished everything within 2 hours. Cameron, the financial guy, quick and efficient. Honest, professional and straightforward. Finished everything within 2 hours. Cameron, the financial guy, quick and efficient. More
by Dragan
Employees Worked With
Ricky Banegas
June 19, 2021
Planet Honda provided me with an excellent buying situation. I had a no hassle experience with my salesperson (Jeff Puffett) as he patiently explained everything I needed to know about the Honda Civi situation. I had a no hassle experience with my salesperson (Jeff Puffett) as he patiently explained everything I needed to know about the Honda Civic. I felt that I got a good deal for my new car and for my trade-in! I HIGHLY recommend Planet Honda! More
by Bemeup
Employees Worked With
Jeff Puffett
June 09, 2021
Trava was fantastic to work with, she helped us decide on the right vehicle. I liked there was no stress of the negotiation process. Commission free is what liked made it much easier to rest on a price. the right vehicle. I liked there was no stress of the negotiation process. Commission free is what liked made it much easier to rest on a price. More
by jjew58
Employees Worked With
Des and Cameron in finance great people to work with explaining everything clear and consider.
June 05, 2021
Overall excellent service. Ricky B was excellent and very helpful. He had the car ready and waiting for the test drive. Explained options and set up all the phone options helpful. He had the car ready and waiting for the test drive. Explained options and set up all the phone options More
by John Bates
Employees Worked With
Ricky B
