Planet Ford - Service Center

We bought a battery in September 2019. February 2nd 2020 it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming i it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming in with the battery and needed to exchange it. He was given the run around when he got there. Then I get a text saying my service was done , What service? They didn’t even see my vehicle. We took the battery off and put it back on. More

Best dealership around! We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. More

Oil Change Made appointment with app on phone. Cam in before worked and in 30 minutes they completed oil change, tire rotation, etc. Friendly service center with Made appointment with app on phone. Cam in before worked and in 30 minutes they completed oil change, tire rotation, etc. Friendly service center with customer focus. Jeremy was a kind soul, even after I nailed him with my truck door. More

Allen was fantastic! From the scheduling of the service, all the way through to pick up. I will try and work with him going forward for all future service needs! all the way through to pick up. I will try and work with him going forward for all future service needs! More

Excellent service they took care of me I estimated a full day of work on my truck Pablo got me out in half a day very much appreciated. day of work on my truck Pablo got me out in half a day very much appreciated. More

I left a message indicating I needed to make a reservation for service and would require a loaner. Wendy called me back right away. She followed through each step of the process with status update reservation for service and would require a loaner. Wendy called me back right away. She followed through each step of the process with status update. More

Great Service Had some work done on my Fusion at the Planet Ford Service Center. Crystal was my service rep and she did a great job, car was ready the same day. Had some work done on my Fusion at the Planet Ford Service Center. Crystal was my service rep and she did a great job, car was ready the same day. More

Windshield Wiper Wiper blade had been removed going thru car wash and when realized drove to PF Service for replacement of same. Repair completed timely and with no ot Wiper blade had been removed going thru car wash and when realized drove to PF Service for replacement of same. Repair completed timely and with no other issues~ More

My service advisor was great. The only complaint I have is, when I went to the dealership, my gauge that says what gear my truck is in was working but after I picked it up its completely out and does not s is, when I went to the dealership, my gauge that says what gear my truck is in was working but after I picked it up its completely out and does not show it anymore. More

Good customer service. Robert Avirett was very helpful and professional took my case for oil change, tire rotation and filter. Honest person with great attitude. and professional took my case for oil change, tire rotation and filter. Honest person with great attitude. More