Planet Ford - Service Center

I’ve been a customer for 2 years and in my last visit I’ve seen a step change in the level of service and customer engagement. It appears this dealership is making a genuine effort to better connect with I’ve seen a step change in the level of service and customer engagement. It appears this dealership is making a genuine effort to better connect with and serve its customers. From prompt check in to a complimentary chauffeur drop, quick turnover and complimentary detailing service when the washer was broken on a prior visit, this dealer nailed every aspect. Hoping this level of service sustains over time! More

Unknown Walk-In Gets Very Good Service Service Advisor Jessica was really great, knowledgable, helpful and hard working. She kept me informed of my vehicle's status throughout the time I w Service Advisor Jessica was really great, knowledgable, helpful and hard working. She kept me informed of my vehicle's status throughout the time I waited for my vehicle. Thanks Jessica! More

Mustang oil change I was shocked to pay $62.00+ for a Mustang oil change and filter. I have made a decision to go back to changing my own oil and filter for less than ha I was shocked to pay $62.00+ for a Mustang oil change and filter. I have made a decision to go back to changing my own oil and filter for less than half of my fee. More

Fast and great service. The Specialist Donald Hansard was very professional. As I arrived he was their to greet me and asked what the vehicle needs were. We sat down in his o The Specialist Donald Hansard was very professional. As I arrived he was their to greet me and asked what the vehicle needs were. We sat down in his office and he wrote down what the vehicle needed. The service was quick and was given a car wash. I will return my vehicle for service with Donald. More

I have visited the quick lane at this dealer multiple times, and it is always great service! I call in advance, schedule an oil change with Ryan, get Jose as my technician, and it all goes smoothly! If times, and it is always great service! I call in advance, schedule an oil change with Ryan, get Jose as my technician, and it all goes smoothly! If they have time, they even vacuumed my carpets! I will definitely keep going back there! More

Tommy Sutter is the best service rep I have encountered at Planet Lincoln.....he emailed my receipt, which has never been done. I felt "special". at Planet Lincoln.....he emailed my receipt, which has never been done. I felt "special". More

Experience We have been returning our navigator for services every since we purchase the vehicle. Everyone from the salesman to the service department, maintenan We have been returning our navigator for services every since we purchase the vehicle. Everyone from the salesman to the service department, maintenance etc. has been very professional from day one. We recommend Planet Lincoln highly. More

excellent service , quick efficient full service! oil change and wheels rotated, and much appreciated car wash. Comfortable waiting area and all the employees friendly , quick efficient full service! oil change and wheels rotated, and much appreciated car wash. Comfortable waiting area and all the employees friendly and professional. More

We bought a battery in September 2019. February 2nd 2020 it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming i it was dead. Couldn’t even unlock my vehicle with the key fob. I called first thing Monday and spoke with Ryan. I told him my son in law was coming in with the battery and needed to exchange it. He was given the run around when he got there. Then I get a text saying my service was done , What service? They didn’t even see my vehicle. We took the battery off and put it back on. More

Best dealership around! We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. We only buy our cars from Planet Ford and only use them for service and maintenance. They are trustworthy and we won't go to anyplace else. More