Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
233 Reviews of Planet Ford - Service Center
Sort by
March 26, 2020
Great Customer Service. Very helpful and informative on all my questions. Thank you during this time of uncertainty. Always reliable and great place to visit. Very clean. all my questions. Thank you during this time of uncertainty. Always reliable and great place to visit. Very clean. More
by eddjuany
Employees Worked With
Not listed
March 25, 2020
I came in for a recall for my Ford Explorer. Monique was courteous and professional from the time I inquired about the service all the way through the repair and completed work. I was satisfied Monique was courteous and professional from the time I inquired about the service all the way through the repair and completed work. I was satisfied with everything, thanks. More
by greggb
Employees Worked With
Monique at sales/service
March 22, 2020
Oil change Everything was done satisfactory on this visit. Everyone was friendly and professional. I was there early and the wait time was minimal. Thank you Pla Everything was done satisfactory on this visit. Everyone was friendly and professional. I was there early and the wait time was minimal. Thank you Planet Ford! More
by Boone
Employees Worked With
Patrick Huygen
March 18, 2020
I have used the dealers in the past with good results but not this time. Unlike other experiences this time there was NO communication, NO respect for me or my time, and NO resolutions to my primary issue. not this time. Unlike other experiences this time there was NO communication, NO respect for me or my time, and NO resolutions to my primary issue. More
by Laam
Employees Worked With
Alan
March 17, 2020
Excellent service and out in record time. Service was quick this time - sometimes it takes longer-this time was just excellent. We purchased our Vehicle with the assistance of Todd Yates y Service was quick this time - sometimes it takes longer-this time was just excellent. We purchased our Vehicle with the assistance of Todd Yates years ago and each time we go in he speaks to us and asks how we are doing- He has most helpful with the purchase and we have remained friends for some time now. I lke working with Donald Hansard for the service on our vehicle- He is quite knowledgeable and feel that he keeps track of our vehicle and tries to get us out in a timely fashion each time. I am an old car guy and know that he has not tried to oversell us as most dealerships do. Feel that our vehicle is safe in his hands. More
by beneve
Employees Worked With
Todd Yates and Donald Hansard
March 16, 2020
Always a pleasant experience. Rick White has always been my 'go to service man'. I call, schedule, arrive at given time, service ~ work is done and I leave. If there are 'unexpec Rick White has always been my 'go to service man'. I call, schedule, arrive at given time, service ~ work is done and I leave. If there are 'unexpecteds', he visits w/ me on the matter, and 'works' it. More
by thomas
Employees Worked With
Rick White @ Lincolni
March 13, 2020
Great customer service Great service; the sales associate who helped me found the best deal and price matched with competitors. My only complaint is after replacing my tire Great service; the sales associate who helped me found the best deal and price matched with competitors. My only complaint is after replacing my tires, one of the caps for the air gauge was not put back on. Outside of that which is minimal, this is the only place I come to get my car serviced. More
by Andrea
Employees Worked With
N/A
March 13, 2020
Routine service Couldn’t have been easier or quicker to get the valet service for my 20k service call..very courteous, caring..great followup ..all started with phone Couldn’t have been easier or quicker to get the valet service for my 20k service call..very courteous, caring..great followup ..all started with phone call to Don..service advisor More
by Jimhas5986
Employees Worked With
Don. Service advisor
March 11, 2020
Service on my 2007 Ford 150 Over the years I really appreciate the service on my Pick Up. They have done a very good job. I have nothing more to say abut this Over the years I really appreciate the service on my Pick Up. They have done a very good job. I have nothing more to say abut this More
by Paul
Employees Worked With
Not sure who did the service, but the man at the counter was Rios
