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233 Reviews of Planet Ford - Service Center
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September 03, 2019
Planet Ford I-45 Quick Lane Thanks to Anthony, Ryan and William who all worked in tandem to make my last visit an excellent experience. High quality work and service. Thank you Thanks to Anthony, Ryan and William who all worked in tandem to make my last visit an excellent experience. High quality work and service. Thank you More
by Hans
Employees Worked With
Anthony, Ryan and William
September 03, 2019
exceptional service! It’s a breeze to take my vehicle into service. Monique and Brad are beyond helpful and always take care of everything! Everything was ready for me whe It’s a breeze to take my vehicle into service. Monique and Brad are beyond helpful and always take care of everything! Everything was ready for me when I picked it up and also ready to go when I dropped it. They were very busy but they don’t let that be an excuse. They treat you with importance!! More
by Mrs. Bean
Employees Worked With
Monique, brad, CJ
September 03, 2019
Service advisor kristen brown is a credit to the reputation of Planet Ford. She showed sincere interest in getting our F150 repaired correctly and in the time frame kristen brown is a credit to the reputation of Planet Ford. She showed sincere interest in getting our F150 repaired correctly and in the time frame promised. I can buy a Ford from a number of dealers I will return to the one who treats me like a friend when it comes to service. More
by Tpsellers
Employees Worked With
Kristen Brown
September 03, 2019
Great Customer Service Stacy was awesome, she kept me updated on the progress of my truck. Although the repairs took longer than expected worth the wait. Process went smooth Stacy was awesome, she kept me updated on the progress of my truck. Although the repairs took longer than expected worth the wait. Process went smooth I would recommend Planet Ford off 45 -Springs. More
by Tamika1029
Employees Worked With
Stacy Camp
September 03, 2019
Outstanding service The crew at Planet Ford Service is top notch. Brad, Charlie and crew always go beyond my expectations. They are the only shop that will ever work on m The crew at Planet Ford Service is top notch. Brad, Charlie and crew always go beyond my expectations. They are the only shop that will ever work on my Raptor. More
by Ron
Employees Worked With
Brad Stapp, Charlie
September 03, 2019
service repair Thanks to Crystal and Jessica for all their help with a truck problem that Ford wouldn't warranty. Also thanks to their transmission specialist who s Thanks to Crystal and Jessica for all their help with a truck problem that Ford wouldn't warranty. Also thanks to their transmission specialist who stayed late to finish up our truck. More
by none
Employees Worked With
Jessica, Crystal
September 03, 2019
Great fast service. Very friendly staff. Had under car shield. Job was done quickly. Great staff. Was informed of other issues that need to be resolved. Very knowledgeable staff. Highly Had under car shield. Job was done quickly. Great staff. Was informed of other issues that need to be resolved. Very knowledgeable staff. Highly recommend this service department. More
by Jazzjump
Employees Worked With
Unknown
August 31, 2019
Great service Quick fix for my battery :) Kristen and Monica were both very helpful. They kept me updated on my cars status and what they were doing to remedy the i Quick fix for my battery :) Kristen and Monica were both very helpful. They kept me updated on my cars status and what they were doing to remedy the issue. More
by Roniloveszoe
Employees Worked With
Kristen and Monica
August 28, 2019
Excellent Service I needed to get the lift re torqued, the fender flares installed, and windshield replaced on my F250. Kristen Brown and Alex Chavarria were awesome to I needed to get the lift re torqued, the fender flares installed, and windshield replaced on my F250. Kristen Brown and Alex Chavarria were awesome to work with. They coordinated the scheduling of the service to fit my schedule and to accommodate all services needed done in one visit. I've bought 5 vehicles from Planet Ford and will continue to do so. More
by Completely Satisfied
August 28, 2019
THE PEOPLE IN THE SERVICE DEPARTMENT ARE NOT TRAINED. I TAKE A MAN AT HIS WORD AND IF HIS WORD IS NO GOOD SO IS THE COMPANY HE REPRESENTS. I WENT TO A DEALER DOWN THE ROAD FROM PLANET AND HE TOOK CARE O I TAKE A MAN AT HIS WORD AND IF HIS WORD IS NO GOOD SO IS THE COMPANY HE REPRESENTS. I WENT TO A DEALER DOWN THE ROAD FROM PLANET AND HE TOOK CARE OF THE THE PROBLEM WITH JUST ONE CALL TO FORD.. I HAVE BEEN BUYING FORDS FROM THEM FOR OVER TWENTY TWO YEARS.. More
by brad
